Value for money | 8.7 |
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Distance to city centre | 6.0 km |
Location rating | 8.8 |
Nearest airport | Surabaya Juanda |
Distance to airport | 12.5 km |
"Great staff; seamless check in process." | (in 29 reviews) |
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"Great stay!" | (in 2 reviews) |
"Room was clean and comfortable." | (in 4 reviews) |
"Nothing to complain about." | (in 1 review) |
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"The check-in and check-out process is long." | (in 2 reviews) |
""Shower, water pressure was low in the morning and hot water not coming out"" | (in 2 reviews) |
wonderful staff | in 80 reviews |
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room service | in 73 reviews |
new hotel | in 48 reviews |
great and room | in 39 reviews |
service from the staff | in 35 reviews |
good breakfast | in 31 reviews |
horizon lounge | in 28 reviews |
good food | in 23 reviews |
cocktails in the evening | in 10 reviews |
easy access | in 10 reviews |
shuttle service | in 10 reviews |
surabaya | in 10 reviews |
rooms very comfortable | in 8 reviews |
great stay | in 7 reviews |
hot water | in 6 reviews |
late flight | in 6 reviews |
comfortable room | in 5 reviews |
everything was good | in 4 reviews |
afternoon tea | in 3 reviews |
eka | in 3 reviews |
year old daughter | in 3 reviews |
shangri-la hotels | in 2 reviews |
When you stay at Shangri-la Hotel Surabaya in Surabaya, you'll be in the business district, within a 15-minute drive of Surabaya Town Square and Surabaya Zoo. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Surabaya? This hotel has facilities measuring 17255 square feet (1603 square meters), including a conference center. Free self parking is available onsite.
Hotels.com
based on 260 reviews
Cleanliness
Comfort
Location
Overall
Check in |
14:00 |
Check out |
12:00 |
Policies vary by room type and provider.
Shangri-La Hotel Surabaya is located at Jl. May. Jend. Sungkono 120 in Sawahan, 6 km from the centre of Surabaya. Surabaya Town Square is the closest landmark to Shangri-La Hotel Surabaya.
Check-in time is 14:00 and check-out time is 12:00 at Shangri-La Hotel Surabaya.
Yes, Shangri-La Hotel Surabaya offers free Wi-Fi.
Yes, Shangri-La Hotel Surabaya offers free parking.
No, Shangri-La Hotel Surabaya does not offer free airport shuttle service.
Shangri-La Hotel Surabaya is 12.5 km from Surabaya Juanda. Shangri-La Hotel Surabaya is 70.7 km from Malang.
No, pets are not allowed at Shangri-La Hotel Surabaya.
Yes, Shangri-La Hotel Surabaya has a pool on-site.
Shangri-La Hotel Surabaya has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Learn about Surabaya on KAYAK