Prices are in New Zealand Dollars.

Shangri-La Hotel Surabaya

Jl. May. Jend. Sungkono 120, Surabaya 60256, Indonesia
+62 316 003 8888

Cheapest
rate per night

8.8

Excellent
based on 260 reviews
Shangri-La Hotel Surabaya - Surabaya, East Java, Indonesia
Mon 19/4
-
Tue 20/4
Compare vs KAYAK |
Provider Nightly total
KAYAK $63
Zenhotels.com $75
$75
KAYAK
Zenhotels.com
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Good to know

Value for money

8.7

Distance to city centre

6.0 km

Location rating

8.8

Nearest airport

Surabaya Juanda

Distance to airport

12.5 km

Rooms available at Shangri-La Hotel Surabaya

Mon 19/4
–
Tue 20/4

Deluxe rooms

$63+

Bed type
Provider
Total stay + taxes & fees
King bed
$63
Unknown
$75
Unknown
$75
King bed
$153
1 more deal from $153

Reviews of Shangri-La Hotel Surabaya

Pros

Cons

Traveller rating

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+
wonderful staff in 80 reviews
room service in 73 reviews
new hotel in 48 reviews
great and room in 39 reviews
service from the staff in 35 reviews
good breakfast in 31 reviews
horizon lounge in 28 reviews
good food in 23 reviews
cocktails in the evening in 10 reviews
easy access in 10 reviews
shuttle service in 10 reviews
surabaya in 10 reviews
rooms very comfortable in 8 reviews
great stay in 7 reviews
hot water in 6 reviews
late flight in 6 reviews
comfortable room in 5 reviews
everything was good in 4 reviews
afternoon tea in 3 reviews
eka in 3 reviews
year old daughter in 3 reviews
shangri-la hotels in 2 reviews
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About Shangri-La Hotel Surabaya

Overview

When you stay at Shangri-la Hotel Surabaya in Surabaya, you'll be in the business district, within a 15-minute drive of Surabaya Town Square and Surabaya Zoo. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Surabaya? This hotel has facilities measuring 17255 square feet (1603 square meters), including a conference center. Free self parking is available onsite.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.8 Excellent

based on 260 reviews

9.1

Cleanliness

9.2

Comfort

8.8

Location

8.8

Overall

Check in

 14:00

Check out

 12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities at Shangri-La Hotel Surabaya

Wine glasses
ATM on-site
Yukata (Japanese bathrobe)
Electric kettle
Babysitting or child care
Business centre
Car hire
Wake-up service
Entire unit wheelchair accessible
Wi-Fi available in all areas
Internet
Executive lounge access
Daily housekeeping
Fax/photocopying
Concierge service
Currency exchange on-site
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Multi-lingual staff
Packed lunches
Free toiletries
Shoeshine
Garden view
Shops (on site)
Photocopier service
Room service
Smoke alarms
Hardwood or parquet floors
Contactless check-in/check-out
Tour desk
Face masks for guests available
Hypoallergenic pillow
Physical distancing in dining areas
Game room
Physical distancing rules
Golf
Health club
Spa
Process in place to check health of guests
Hot tub
Interconnected room(s) available
Child pool
Outdoor pool
Key card access
CCTV in common areas
CCTV outside property
Kid-friendly buffet
Restaurant
Bar/Lounge
Landmark view
Hand sanitiser in guest accommodation and key areas
Beauty salon
Express check-out
Hairdryer
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Tennis
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Kids' club
Air-conditioned
Newspapers
Kids' outdoor play equipment
Non-feather pillow
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitised
Airport shuttle (surcharge)
Delivered food is securely covered
Trouser press
Food can be delivered to guest accommodation
Guests can opt out of accommodation cleaning
Pets not allowed
Free parking
Table tennis
Pool towels
Staff follow all safety protocols as directed by local authorities
Pool view
Playground
Pool with a view
Coffee shop
Bathrobe
Private bathroom
Garden
24-hour front desk
Designated smoking area
Smoking rooms available
Steam room
Shuttle service
Night club
Storage available
Conference rooms
Wedding services
Spa and wellness centre
Free Wi-Fi
Ticket service
Raised toilet
Non-smoking rooms available
Terrace/Patio
Disabled access
Beach towels
Linens
Towels
Safety deposit box
Seating area
Lift
Massage
Shampoo
Pool bar
Shower
Shower cap
Accessible by lift
Adapted bath
Slippers
First-aid kit
Additional bathroom
Snack bar
Socket near the bed
Additional toilet
Sofa
Alarm clock
Allergy-free room
Bathtub
Spa bath
Body soap
Bottle of water
Breakfast in the room
Bridal suite
Tea/coffee maker
Carbon monoxide detector
Telephone
Carpeted
Toilet
Toilet paper
Children's television networks
Safe
Sauna
Toothbrush
City view
Towels/sheets (extra fee)
Cleaning products
Dustbins
Coffee machine
Tumble dryer
TV
Upper floors accessible by lift
Conditioner
Valet parking
Desk
Dining area
VIP room facilities
Dining table
Walk-in shower
Wardrobe or closet
Water slide

FAQs when booking at Shangri-La Hotel Surabaya

Where is Shangri-La Hotel Surabaya located?

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Does Shangri-La Hotel Surabaya offer free parking?

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Photos of Shangri-La Hotel Surabaya

Shangri-La Hotel Surabaya - Surabaya - Lounge
All photos (35)
Shangri-La Hotel Surabaya - Surabaya - Building
Building (1)
Shangri-La Hotel Surabaya - Surabaya - Bedroom
Bedroom (10)
Shangri-La Hotel Surabaya - Surabaya - Bar
Bar (2)
Shangri-La Hotel Surabaya - Surabaya - Pool
Pool (2)
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Banquets
Bar
Bathroom
Bedroom
Building
Dining room
Gym
Living room
Lobby
Lounge
Outdoors
Patio
Pool
Restaurant
Spa
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Reviews about Shangri-La Hotel Surabaya

“Nice staff Good breakfast with fresh local fruit juice.”
“Great stay!”
“Location is just perfect for my needs and easy access from airport.”
“The cleaning service was superb.”
“Canapés and cocktails in the evening very good.”
“Pampered by the afternoon tea and evening cocktail.”
“"Good, comfortable room with all amenities."”
“Everything was good service.”
“This is typical of Shangri-la hotels around the world.”
“Shangrila goodsmell is similar everywhere”
“"Beautiful and very spacious rooms, very helpful and attentive staff, good food."”
“Gewoon een super hotel.”
“"Great staff and service, friendly."”
“The Horizon lounge was lovely.”
“Room was clean and comfortable.”
“Comfortable rooms with a decent mini-bar set up.”
“Great staff; seamless check in process.”
“Shuttle service and souvenir shop very convenient.”

Property safety measures

Shangri-La Hotel Surabaya has implemented the following measures:

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Location

Most popular landmarks

  • Surabaya Town Square1.7 km
  • Surabaya Zoo2.4 km
  • Mpu Tantular Museum2.5 km
  • Royal Plaza Surabaya3 km
  • Sharp Bamboo Monument4 km
  • Tunjungan Plaza4.1 km

Surabaya travel guide

Learn about Surabaya on KAYAK

View Guide

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