Very good service (attention to little children, reasonably priced room service) and friendly staff
Very helpful staff. Clean. Very comfortable beds, nice room decoration, good quality materials used. Design in lobby and bar, as well as in the bathrooms. Great sauna and relaxation room.
There are still parts of the hotel that could be modernised (stairs). Sometimes too much noise could be heard from other rooms. Parking seems expensive - 13 euro per day.
the positive and very welcoming reception I received, even though I arrived very late and left very early. I will definitely consider staying there again.
it was all grand
Nice cosy room, recently refurbished and clean. Friendly staff.
Helpfulness of staff
good location, the hotel is within 20 minutes easy walk of the cathedral, which is the center of the tourist destination area. Comfortable and clean. We had to request a remote control for the AC at the front desk.
Easy to reach from highway and a short walk away from city center.
Very good breakfast
good breakfast, nice staff, clean
the room we were at - third floor - was noisy; i suppose it had to do with the heating system
In the business district of Strasbourg, with a well-being area and conference room, the Best Western Plus Hotel Villa d'Est is a real concentrate of elegance and charm close to the most beautiful historical sites of the city. In the public areas, where contemporary tones alternate with light shades, the atmosphere is cozy and elegant; each room has a personalized decor. Located a 10-minute walk from the train station, this 4 Star hotel offers a closed garage. Served by bus and trams, it is an ideal stopover for your leisure or business stay in Alsace. The Classic and Superior rooms and Suites of the hotel near the European Parliament are all air-conditioned. Offering free high-speed Internet and a flat-screen TV, each room has its unique design. Twins or doubles in the Classics, Queen Size in the Superior and King Size in the Suites, delightful comfortable beds are at your disposal. Courtesy products are available in the in-suite bathroom with shower or bath, as well as bathrobes in Superior and Suites. These last two categories of accommodation also include a 1-hour access to the wellness area. Served in the elegant decor of the lounge Rouget de Lisle, with access to the terrace in good weather, the breakfast is full of local products, while offering a choice of organic food, gluten-free and lactose-free. Delicatessen and cheese pair with Viennese pastries and breads prepared by a Michelin star chef, while Alsatian specialties sit near home-made verrines. Offering high-end and refined dishes, the "room service" formulas will fill even the smallest appetites at any time of the day or night. Our French, English and German speaking staff is at your service 24/7. At the reception, you will also benefit from a concierge service for the management of all your bookings (taxis, massages, visits.) including childcare equipment, not to mention valuable advice on your tourist routes.
Policies vary by room type and provider.
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