Holiday Inn St. Louis - Downtown Conv Ctr

The gentleman that checked us is on Wednesday evening and the waitress that took care of us during breakfast on Thursday morning were wonderful.

Everything else! The room was dirty - dirty! I could see cobwebs in the corners of the rooms, all throughout the window coverings. The bathroom was disgusting. I did not feel clean after showering and that is not acceptable. Our sons toy fell underneath the bed and when my husband went to grab it, he was met by something sticky all over the bottom of the bed and floor. The pool was so small. The photos on line are not accurate and completely deceiving. The chlorine levels were so high that my family couldn't stay in for longer than 5 minutes before their eyes started to burn and uncontrollably non stop cough, even after exiting the pool. The breakfast was NOT worth the additional $12 a person. The rest of the staff were rude, behaving as if we were interrupting them. I guess I did since she was scrolling through facebook on her personal phone before she realized I was standing at the counter. I requested towels at 7 am, but was told housekeeping doesn't come in until 8 and I'd have to wait until then. When I asked if there was a manager, or anyone else that had access to towels I was hung up on. I could go on, but I think this is enough. I DO NOT recommend staying here for anyone.