Guest reviews
Overall rating
7.5
Good
Based on 1,075 reviews
Cleanliness
7.0
Comfort
7.2
Pick-up/Drop-off
7.0
Value for money
6.3
Pros
"Staff very friendly and helpful."
(in 628 reviews)
"Nice car - new ."
(in 1668 reviews)
"Rental experience was mostly good."
(in 269 reviews)
Cons
"The customer service was terrible."
(in 171 reviews)
"car return experience was unprofessional."
(in 843 reviews)
"Didn't get the car I reserved"
(in 844 reviews)
Recent reviews
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Find reviews that mention:
customer service
credit card
car was clean
great car
car was great
pick up and drop
friendly staff
great service
great experience
car available
returned the car
great price
car return
charged extra
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2.0
Cons: Dishonest staff at drop off! Claimed everything was fine with the car only to be sent an invoice for a supposed damage yet no picture with time stamp to as proof. Avoid!!!
review from
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6.0
Cons: They didn’t have the car we ordered so we had to get another car at another location so it was very inconvenient But the lady at the reception was very nice & she tried her best to help.
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6.4
Pros: Friendly service
Cons: They raised he price and refused to offer the car that I reserved.
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4.4
Cons: I was over charged for insurance - I had the same experience in London. Will stay away from these shysters in the future.
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6.8
Upselling Insurance - Other than that good experience
Pros: Vehicle was clean and easy to find. No issues with the car.
Cons: The check-in agent tried to up sell both insurance and gps. I had pre-purchased insurance but she kept telling me that I wouldn’t be covered in case of accident. Familiar with my pre-purchased policy I declined. She kept pushing twice more to no avail. The agent also tried to push a navigation unit on me. As it turned out it was already standard in the car. Sixt needs to train their staff better.
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2.0
Worst
Pros: Nothing
Cons: I quoted an automatic car. Received email reservation confirmation for an automatic car and when I got to the counter (after waiting almost 30 min because there was just 1 person in charge, I was told "we have no automatic vehicles in this category at the moment. For Sixt automatic is a "wish". If you want an automatic, you need to get it from a higher rate class.
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4.0
Don't by misled by alleged value
Pros: The car was beautiful and fun to drive.
Cons: The quoted price was nothing near the real cost of the rental. I can also confirm that the insurance was way overpriced and more expensive than the daily rental charge. That is outrageous. Further, they don't tell you that they are also locking a security deposit for possible damages above beyond the cost of the rental even though you've already agreed to pay the full insurance coverage fee. When I picked up my car, my credit card received a hold of $900 for a car that was only expected to cost around $200. Ultimately, because of the insurance, I paid just over $500 for a 3 day premium rental. Needless to say, I will never use their service again.
review from
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5.6
2 MUCH $ 4 THIS CAR!
Pros: BMW is a good brand.
Cons: Condition of car: damaged/scratches and dirty inside!
review from
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2.0
Cons: Dishonest staff at drop off! Claimed everything was fine with the car only to be sent an invoice for a supposed damage yet no picture with time stamp to as proof. Avoid!!!
review from
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6.0
Cons: They didn’t have the car we ordered so we had to get another car at another location so it was very inconvenient But the lady at the reception was very nice & she tried her best to help.
review from
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6.4
Pros: Friendly service
Cons: They raised he price and refused to offer the car that I reserved.
review from
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4.4
Cons: I was over charged for insurance - I had the same experience in London. Will stay away from these shysters in the future.
review from
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2.0
Worst
Pros: Nothing
Cons: I quoted an automatic car. Received email reservation confirmation for an automatic car and when I got to the counter (after waiting almost 30 min because there was just 1 person in charge, I was told "we have no automatic vehicles in this category at the moment. For Sixt automatic is a "wish". If you want an automatic, you need to get it from a higher rate class.
review from
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4.0
Don't by misled by alleged value
Pros: The car was beautiful and fun to drive.
Cons: The quoted price was nothing near the real cost of the rental. I can also confirm that the insurance was way overpriced and more expensive than the daily rental charge. That is outrageous. Further, they don't tell you that they are also locking a security deposit for possible damages above beyond the cost of the rental even though you've already agreed to pay the full insurance coverage fee. When I picked up my car, my credit card received a hold of $900 for a car that was only expected to cost around $200. Ultimately, because of the insurance, I paid just over $500 for a 3 day premium rental. Needless to say, I will never use their service again.
review from
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5.6
2 MUCH $ 4 THIS CAR!
Pros: BMW is a good brand.
Cons: Condition of car: damaged/scratches and dirty inside!
review from
Where can I find Sixt hire cars in Stuttgart?
Industriestr. 26, Sixt car rentals
Address
Industriestr. 26Phone
+49 89 6606 0060FAQs about hiring a car from Sixt in Stuttgart
How many car hire locations does Sixt have in Stuttgart?
Sixt has 9 car hire locations in Stuttgart. Take a look at our Sixt hire location map to find the best car hires near you.
Does Sixt have a car hire location at the airport: Echterdingen Airport (STR)?
Yes
Does Sixt offer shuttle or airport pick-up services from Echterdingen Airport (STR)?
Yes