Guest reviews
Overall rating
6.6
Good
Based on 24 reviews
Cleanliness
6.9
Comfort
6.9
Pick-up/Drop-off
6.7
Value for money
6.4
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Pros
"Staff was friendly and attentive."
(in 1294 reviews)
"Pickup was quick and easy."
(in 125 reviews)
"Thanks for the great service!"
(in 880 reviews)
Cons
"Terrible value and poor customer service."
(in 189 reviews)
"Actually have a car available."
(in 1258 reviews)
"It was a horrible experience."
(in 167 reviews)
Recent reviews
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car was clean
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4.4
Pros: Staff were pathetic. MR PINTO AND HIS MANAGER MS KUHLMANN, were extremely rude and incompetent. They didn't even supply the car I booked, overcharged me more than double as they didn't have a car and now refuse to refund me or reply to my calls or emails. Worst car rental ever.
Cons: Sixt is useless, it's no wonder they are called Sixt and not First..... Absolutely will never do a rental with them again.
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6.0
Cons: Costumer service, counter experience
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2.0
Cons: Dishonest staff at drop off! Claimed everything was fine with the car only to be sent an invoice for a supposed damage yet no picture with time stamp to as proof. Avoid!!!
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6.0
Cons: They didn’t have the car we ordered so we had to get another car at another location so it was very inconvenient But the lady at the reception was very nice & she tried her best to help.
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6.4
Pros: Friendly service
Cons: They raised he price and refused to offer the car that I reserved.
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4.4
Cons: I was over charged for insurance - I had the same experience in London. Will stay away from these shysters in the future.
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6.8
Upselling Insurance - Other than that good experience
Pros: Vehicle was clean and easy to find. No issues with the car.
Cons: The check-in agent tried to up sell both insurance and gps. I had pre-purchased insurance but she kept telling me that I wouldn’t be covered in case of accident. Familiar with my pre-purchased policy I declined. She kept pushing twice more to no avail. The agent also tried to push a navigation unit on me. As it turned out it was already standard in the car. Sixt needs to train their staff better.
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2.0
Worst
Pros: Nothing
Cons: I quoted an automatic car. Received email reservation confirmation for an automatic car and when I got to the counter (after waiting almost 30 min because there was just 1 person in charge, I was told "we have no automatic vehicles in this category at the moment. For Sixt automatic is a "wish". If you want an automatic, you need to get it from a higher rate class.
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4.0
Don't by misled by alleged value
Pros: The car was beautiful and fun to drive.
Cons: The quoted price was nothing near the real cost of the rental. I can also confirm that the insurance was way overpriced and more expensive than the daily rental charge. That is outrageous. Further, they don't tell you that they are also locking a security deposit for possible damages above beyond the cost of the rental even though you've already agreed to pay the full insurance coverage fee. When I picked up my car, my credit card received a hold of $900 for a car that was only expected to cost around $200. Ultimately, because of the insurance, I paid just over $500 for a 3 day premium rental. Needless to say, I will never use their service again.
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5.6
2 MUCH $ 4 THIS CAR!
Pros: BMW is a good brand.
Cons: Condition of car: damaged/scratches and dirty inside!
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Where can I find Sixt hire cars in Stuttgart?
Top tips for renting a car from Sixt in Stuttgart
- Standard car hires from Sixt in Stuttgart are around 11% cheaper than other car types, on average