Find reviews that mention:
8.0
Pros:clean and nice car, easy pick upCons:the key didn't work at one point and we were locked out. had to call customer service to unlock the door. we dropped the car off at 10:30pm, was told to park on the street, had to pay 24 euro(in fact, 48 euro because of parking meter malfunction) for over night parking which was unnecessary and added to overall cost. Other than that, it was a good experience. if there is a way to get the parking reimbursed, that would be super.Reviewed 4 Jul 2021
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10.0
Pros:Staff were excellent They are well trained, knowledgable and provided the best advice. Really impressed with the service that they offered. Thank you!Reviewed 25 Jul 2020
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2.0
Cons:Refund for inability to travel due to the pandemic. Quite costlyReviewed 25 May 2020
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9.6
Pros:Staff was super friendly!Reviewed 25 May 2020
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9.6
Pros:Staff were really helpful. Convenient pick ups and drop off. Car was great.Reviewed 20 Mar 2020
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6.4
Pros:The car was good.Cons:Less sales/upselling. Less hidden charges/fees, even after the final bill.Reviewed 3 Dec 2019
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10.0
Pros:The car was great and staff was friendlyCons:Signage to drop of the car at the airportReviewed 22 Oct 2019
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8.0
Pros:Great car. The lady at the rental counter was friendly and helpful.Cons:The wait was very long at pickup. The drop off was strange trying to find parking and could have been easier. But I'm grateful the drop off location was close to where we are staying.Reviewed 24 Sep 2019
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7.6
Cons:Had computer system difficulties, then poor communication between front desk and pick-up area. Finally worked it out, but did not instill confidence in company as a whole. Nice car, fair price.Reviewed 1 Sep 2019
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7.6
Cons:Long line for pickup - approximately 30 minutesReviewed 29 Aug 2019
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7.2
Pros:Friendly, helpful staff.Cons:When I booked the reservation, I booked an automatic. Upon arriving at the airport in Amsterdam - I did not read the fine print. It read, an electric car. In the end, my fault for not reading the fine print. We had to rebook a whole new reservation for more $. Not a great start.Reviewed 12 Aug 2019
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4.8
Pros:Drop off was very easyCons:As we are regular customers having the same profile for years the representative should have followed our request not to add any insurance as was done in the past. We clearly indicated this and she could follow our historic patern, instead she added a basic insurance coverage which we didn’t want/neReviewed 6 Aug 2019
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