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Distance to airport
|"Excellent staff excellent business."||(in 350 reviews)|
|"Friendly helpful staff and great location."||(in 289 reviews)|
|"Staff very friendly and helpful."||(in 42 reviews)|
|"The valet parking was very expensive."||(in 55 reviews)|
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No value for money
Tired looking room in need of much renovation. Tatty carpet, mould in the shower, water which came out of the taps as brown!
Friendly staff, couldn't do more for us, fab location and very comfy bed.
Extremely professional hotel
We came in the morning in a hurry to check bags and get out to the football game. Train had been a mishap in the morning, amongst other things on our time in Yorkshire (don't judge this hotel on the area, it's a really nice place.) The check-in process was great, they took our bags no problem and gave us keys for after 2 p.m. Then they called a cab for us. After two or three calls, and about 30 minutes, a cab still hadn't shown up. I was upset, but Sandeep, one of the employees of the Mercure, went out of his way to advocate for me. He personally walked me to the nearest taxi stand. When none showed up there, he called again and insisted they get someone out there in the next five minutes in no uncertain terms, taking down the registration number of the car that was supposed to show. This time the cab did arrive. If it were for his willingness to go above and beyond and make my problem, his problem, I wouldn't have made it to the game on time. It was fantastic customer service and it turned my mood around. The point is... this is one story of how professionally run this place is, in an area where not everything is very professional. Well worth your stay.
Size and comfort of rooms and the simple but quality food served in the restaurant.
Staff everywhere could not do enough for me, they looked as though they enjoyed working there. The professionalism and customer service was of a very high standard and the room was very comfortable and spotless. The location was ideal, just a short walk from the Train station and right in the heart of the city centre.
The 4-star Mercure Sheffield St Paul's Hotel & Spa is perfectly located in the heart of Sheffield city centre. Its central location provides guests with-easy access to major transport links, including Sheffield railway station and regular services to Sheffield Airport. Perfect for leisure trips and shopping breaks, guests can choose from 169 modern bedrooms including the classic or privilege rooms, or for something extra special, the junior suite offers views over Sheffield and provides luxury touches.
based on 2,160 reviews
Value for money
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Most popular landmarks
- Winter Gardens 36 m
- Sheffield Town Hall 66 m
- Peace Gardens 103 m
- Crucible Theatre 106 m
- Graves Art Gallery 108 m
- Lyceum Theatre 120 m