Search
Photos
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays
The Portman Ritz-Carlton Shanghai
5 stars

The Portman Ritz-Carlton Shanghai

Shanghai Center, 1376 West Nanjing Road, Shanghai 200040, China
Shanghai, China
See location+86 216 279 8888
From
$239
Cheapest

rate per night

8.6
Very good
based on 810 reviews
810 reviews

Photos of The Portman Ritz-Carlton Shanghai

Overview

Rating

The Shanghai Hotels the Portman Ritz Carlton Shanghai has 539 guest rooms and suites. The luxury hotel is close to the upscale shopping of Nanjing Road and all the dining and entertainment complexes. The hotel has cultural touches mixed with contemporary design.

Guests have access to wired and wireless Internet in the guest rooms. Wireless Internet is available throughout the property in the health club, spa, swimming pool, banquet rooms, and restaurants. There is also an onsite exclusive fitness center that features personal training, a squash court, and swimming pool. There is also a business center for those traveling on business. In the business center guests can access copy, fax, and printer services and post and parcel services.

All guest rooms include views of the Shanghai city skyline views. Each room has contemporary Chinese décor, artwork, and furnishing. All beds are covered in 400-thread count bed linens, down feather pillows and throws. There are an ensuite bath and shower facilities. There is also a 32-inch LCD TV in each room.

Standard rooms are 409 to 516 square feet. These rooms feature a single king or two twins with city or skyline views. Standard rooms sleep up to two guests comfortably. The suites feature either skyline or city views. These rooms are between 840 to 5382 square feet. These rooms sleep two to four people comfortably. Most suites have either a king or two twin beds.

The Portman’s Restaurant offers classic Asian and international dishes. There is a semi-buffet offered during lunchtimes. There is also a Ritz bar and lounge serving breakfast, a light lunch, and afternoon tea.

Rating
8.6
Very good
Based on 810 verified guest reviews

Latest deals for The Portman Ritz-Carlton Shanghai

Thu 19/12
Fri 20/12
King room
1 king bed
1 king bed
1 king bed
Double room
1 king bed
Superior room
bed type unknown
Deluxe room
1 king bed
2 twin beds
1 king bed
Premier Room
1 king bed
1 king bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at The Portman Ritz-Carlton Shanghai

  • Outdoor pool
  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Business centre
  • Flat-screen TV

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Bottle of water
  • Private check-in/check-out
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Shampoo
  • Smoke alarms
  • Heating
  • Adapter
  • Air-conditioned
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

General

  • Executive lounge access
  • Seating area
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted
  • Tile/marble floor
  • City view
  • Storage available

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom
  • Walk-in shower

Accessibility and suitability

  • Disabled access
  • Lift
  • Adapted bath
  • No smoking
  • Pets not allowed
  • Designated smoking area

Bedroom

  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Dining

  • Minibar
  • Restaurant
  • Bar/Lounge
  • Kettle
  • Refrigerator
  • Coffee machine

Pool and spa

  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Trouser press

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Parking and transportation

  • EV charging station
  • Parking
  • Airport shuttle

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Gift shop
  • Beauty salon

Health and safety

  • Daily housekeeping
  • Safe

Outdoor

  • Garden

Fitness

  • Fitness centre

Reviews of The Portman Ritz-Carlton Shanghai

8.6
Very good
810 verified ratings
Wonderful
459
Very good
133
Good
104
Okay
42
Fair
48
Mediocre
12
Poor
12
Guests say
Guests generally appreciated the location of the hotel, praising its convenience and surroundings. The service, particularly from staff members, was noted as friendly and helpful. However, there were significant concerns regarding the cleanliness and maintenance of the rooms, with many guests stating that renovations were overdue. Some amenities were mentioned as lacking or broken, particularly in the bathrooms. Overall, while many guests had positive experiences, the need for modernization and improved room features was a common theme in the reviews.
AI-generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Cleanliness8.5 out of 10
Atmosphere8.5 out of 10
Bed Comfort8.5 out of 10
Room Size8 out of 10
Sort by:Most recent

Show reviews that mention

Filters
All filters
Filters
Review rating
Traveller type
Time of year
Score by provider
10
Wonderful
Scott, Jan 2020
Pros (+) Nice room, great location, super nice staff
8.2
Very good
Anonymous, Nov 2016
Pros (+) This facility offers very comfortable beds and an excellent morning breakfast buffet. It's my go-to hotel when I am in Shanghai on business.
Cons (-) My room had a clear space for an iron, but it was missing. The hair dryer was cracked and broken, though it still operated. The shower door did not close well, and after every usage, there would be a significant puddle of water on the floor outside the shower (or a fully soaked towel).
5.7
Fair
John, Jul 2016
Cons (-) Front desk could not locate booking made on hotels.com

Location

Shanghai Center, 1376 West Nanjing Road, Shanghai 200040

What's nearby

  • Jade Buddha Temple1.5 km
  • Shanghai Propaganda Poster Art Centre1.8 km
  • M50 Arts Community2.2 km
  • Fuxing Park2.5 km
  • Shanghai Museum2.7 km
  • Nanjing Road2.7 km
  • People's Square2.7 km
  • Xintiandi2.8 km
  • French Concession2.9 km
  • Xujiahui Shopping District3.8 km
  • The Bund4.2 km
  • Yu Yuan Garden4.2 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about The Portman Ritz-Carlton Shanghai

Low season

May

High season

December

Average price (weeknight)

$368
Cheapest month to stay with an average 1% drop in price.
Most expensive month to stay with an average 1% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at The Portman Ritz-Carlton Shanghai

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at The Portman Ritz-Carlton Shanghai

  • If you’re after a cheap room at The Portman Ritz-Carlton Shanghai, then you should consider staying during the low season. The cheapest deals can generally be found in May and December.
  • The cheapest price a room at The Portman Ritz-Carlton Shanghai was booked for on KAYAK in the last 2 weeks was $371, while the most expensive was $424.
  • How long should you stay at The Portman Ritz-Carlton Shanghai? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at The Portman Ritz-Carlton Shanghai

  • Where is The Portman Ritz-Carlton Shanghai located?

    The Portman Ritz-Carlton Shanghai is located at Shanghai Center, 1376 West Nanjing Road in Jing'an, 4.9 km from the centre of Shanghai. Jade Buddha Temple is the closest landmark to The Portman Ritz-Carlton Shanghai.

  • When is check-in time and check-out time at The Portman Ritz-Carlton Shanghai?

    Check-in time is 14:00 and check-out time is 12:00 at The Portman Ritz-Carlton Shanghai.

  • Does The Portman Ritz-Carlton Shanghai offer free Wi-Fi?

    Yes, The Portman Ritz-Carlton Shanghai offers free Wi-Fi.

  • How far is The Portman Ritz-Carlton Shanghai from the airport?

    The Portman Ritz-Carlton Shanghai is 11.4 km from Shanghai Hongqiao Intl. The Portman Ritz-Carlton Shanghai is 35.3 km from Shanghai Pu Dong.

  • Does The Portman Ritz-Carlton Shanghai have a pool?

    Yes, The Portman Ritz-Carlton Shanghai has a pool on-site.

  • How does KAYAK find such great The Portman Ritz-Carlton Shanghai hotel deals?

    KAYAK scours the web for all room deals available at The Portman Ritz-Carlton Shanghai in Shanghai and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Portman Ritz-Carlton Shanghai and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Portman Ritz-Carlton Shanghai.

Nearby hotels and places to stay

5-star hotel
41% cheaperSwissotel Grand Shanghai8.5 Excellent (1,278 reviews)0.39 kmIndoor pool, Fitness centre, Restaurant$196+
2-star hotel
77% cheaperGreentree Inn Shanghai Jingan Railway Station Xinzha Road Business Hotel6.8 Good (26 reviews)0.44 kmRestaurant, Bar/Lounge, Room service$77+
2-star hotel
72% cheaperIforest Hostel (Jing'an Temple Metro Station)0.45 km$92+
2-star hotel
86% cheaperBoke Inn (Jing'an Branch, Nanjing West Road, Shanghai)0.46 km$47+
2-star hotel
88% cheaperHi Inn Shanghai Jing'an Temple9.2 Excellent (1 review)0.59 kmRoom service, Free Wi-Fi$40+
3-star hotel
86% cheaperZhotels Shanghai Meilongzhen Plaza West Nanjing Road Branch0.75 kmRoom service, Free Wi-Fi, Free parking$47+