|"attentive and friendly staff."||(in 60 reviews)|
|""Excellent cafes,restaurants shops nearby.""||(in 7 reviews)|
|"Great service by staff at breakfast"||(in 29 reviews)|
|"This behavior in a five star hotel service is inadmissible"||(in 5 reviews)|
|"They never cleaned my room."||(in 16 reviews)|
|"It felt a bit dated."||(in 4 reviews)|
|staff were very friendly||in 117 reviews|
|great location||in 105 reviews|
|room was clean||in 91 reviews|
|hotel with good||in 70 reviews|
|excellent service||in 64 reviews|
|comfortable breakfast||in 38 reviews|
|many restaurants||in 30 reviews|
|bed was very comfortable||in 29 reviews|
|club lounge||in 25 reviews|
|lobby bar||in 24 reviews|
|one of the best||in 21 reviews|
|walking distance||in 21 reviews|
|five star||in 20 reviews|
|bit dated||in 17 reviews|
|complimentary bottle of wine||in 10 reviews|
|pool and gym||in 9 reviews|
|ritz-carlton||in 9 reviews|
|portman||in 8 reviews|
|swim cap||in 8 reviews|
|went above and beyond||in 8 reviews|
|spoke fluent||in 4 reviews|
|nanjing road||in 2 reviews|
Nice room, great location, super nice staff
Very nice stay, but could use some polish
This facility offers very comfortable beds and an excellent morning breakfast buffet. It's my go-to hotel when I am in Shanghai on business.
My room had a clear space for an iron, but it was missing. The hair dryer was cracked and broken, though it still operated. The shower door did not close well, and after every usage, there would be a significant puddle of water on the floor outside the shower (or a fully soaked towel).
Front desk could not locate booking made on hotels.com
The Shanghai Hotels the Portman Ritz Carlton Shanghai has 539 guest rooms and suites. The luxury hotel is close to the upscale shopping of Nanjing Road and all the dining and entertainment complexes. The hotel has cultural touches mixed with contemporary design.
Guests have access to wired and wireless Internet in the guest rooms. Wireless Internet is available throughout the property in the health club, spa, swimming pool, banquet rooms, and restaurants. There is also an onsite exclusive fitness center that features personal training, a squash court, and swimming pool. There is also a business center for those traveling on business. In the business center guests can access copy, fax, and printer services and post and parcel services.
All guest rooms include views of the Shanghai city skyline views. Each room has contemporary Chinese décor, artwork, and furnishing. All beds are covered in 400-thread count bed linens, down feather pillows and throws. There are an ensuite bath and shower facilities. There is also a 32-inch LCD TV in each room.
Standard rooms are 409 to 516 square feet. These rooms feature a single king or two twins with city or skyline views. Standard rooms sleep up to two guests comfortably. The suites feature either skyline or city views. These rooms are between 840 to 5382 square feet. These rooms sleep two to four people comfortably. Most suites have either a king or two twin beds.
The Portman’s Restaurant offers classic Asian and international dishes. There is a semi-buffet offered during lunchtimes. There is also a Ritz bar and lounge serving breakfast, a light lunch, and afternoon tea.
based on 524 reviews
Policies vary by room type and provider.
Guests with existing The Portman Ritz-Carlton Shanghai reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at The Portman Ritz-Carlton Shanghai for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
The Portman Ritz-Carlton Shanghai is located at Shanghai Centre, 1376 Nanjing Xi Lu in Jing'an, 4.9 km from the centre of Shanghai. Jade Buddha Temple is the closest landmark to The Portman Ritz-Carlton Shanghai.
Check-in time is 14:00 and check-out time is 12:00 at The Portman Ritz-Carlton Shanghai.
Yes, The Portman Ritz-Carlton Shanghai offers free Wi-Fi.
No, The Portman Ritz-Carlton Shanghai does not offer free parking.
No, The Portman Ritz-Carlton Shanghai does not offer free airport shuttle service.
The Portman Ritz-Carlton Shanghai is 11.1 km from Shanghai Hongqiao Intl. The Portman Ritz-Carlton Shanghai is 35.3 km from Shanghai Pu Dong.
No, pets are not allowed at The Portman Ritz-Carlton Shanghai.
Yes, The Portman Ritz-Carlton Shanghai has a pool on-site.
The Portman Ritz-Carlton Shanghai has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.