Hyatt Regency Savannah

Reviews

Pros

"The staff was very accommodating." (in 57 reviews)

"Hotel parking was really appreciated." (in 54 reviews)

"Beautiful hotel right along Riverstreet." (in 62 reviews)

Cons

"Valet parking overnight is very expensive." (in 9 reviews)

"Room was very dirty." (in 17 reviews)

Show reviews that mention

+

historic district

view of the river

valet parking

river view room

river walk

great location

double beds

great staff

great view

great hotel

day valet

room was nice

room was clean

outdoor pool

Excellent

Oct 2017

10.0

Great stay!!

The shower was a great setup!!
Okay

Apr 2017

4.2

Not the room we paid for.

The staff was nice. water view. Location.

We didn't get the room we booked. The bathroom still had a wet towel from previous guest. The shower had a moldy smell and the drain was clogged with hair. Did not get any form of compensation or discount for the inconvenience.
Excellent

Apr 2017

9.1

Very good

The hotel is very clean and big. Right on the river so it has an amazing view. The room was a decent size and was comfortable.

I felt like The first check in staff I encountered was trying to scam me. She said my room wasn't available but that they had a room ready but it was an upgrade with additional costs involved. I declined but went to consult with my wife and she said we should do it. I spoke to another check in member who magically was able to find me a room without having to upgrade. Either she didn't really want to help me or it was a setup. Either way I didn't appreciate that.
Good

Feb 2017

7.4

AC wouldn't Cool

The thermostat wasn't working correctly. Didn't sleep well due to temperature of room

Temperature
Excellent

Dec 2016

9.7

Location was awesome

Nothing
Excellent

Jul 2016

9.7

Great Place for Couples, Family, Friends, etc.

Great location in downtown Savanah with plenty to do. I can promise you, you'll not run out of things to do here. Beach is about 20-minutes away and all other locations are with in walking distance.
Good

Feb 2016

6.5

Renovation has improved looks

Booked King room and got double, double charged room to my card, still don't have that money back
Excellent

Jan 2016

10.0

Great hotel .great staff

Nonr
Good

Nov 2015

7.4

Valet

Smell at night from the paper mills
Excellent

Nov 2015

10.0

Halloween in savannah

The hotel was so nice. We loved the river view.

Nothing. Everything was great.
Excellent

Jul 2015

10.0

Great stay, except for one thing

This Hyatt is great...centrally located to historic Savannah, and overall stood up to Hyatt quality. awesome stay!

We were very surprised and disappointed to learn they would not accept our three night stay toward our Hyatt points as a preferred customer because we book through a third-party. RIDICULOUS!!! Apparently the $825 we spent wasn't appreciated. No where on our on-line reservation did it tell us that, in fact, it asked us for our Hyatt Reward number! We stayed there this time to get our points. Had we known this we would have stayed at one of the historic B&Bs. They'll be hearing from us.
Good

Jul 2015

8.0

Bartender was great. I believe his name was Andrew. Got into Savannah early and was able to valet car. Room was great. View of river.

Front desk didn't have my reservation upon check in but was handled quickly. Waited over an hour for room service when told it would be a half hour.

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