The shower was a great setup!!
Not the room we paid for.
The staff was nice. water view. Location.
We didn't get the room we booked. The bathroom still had a wet towel from previous guest. The shower had a moldy smell and the drain was clogged with hair. Did not get any form of compensation or discount for the inconvenience.
The hotel is very clean and big. Right on the river so it has an amazing view. The room was a decent size and was comfortable.
I felt like The first check in staff I encountered was trying to scam me. She said my room wasn't available but that they had a room ready but it was an upgrade with additional costs involved. I declined but went to consult with my wife and she said we should do it. I spoke to another check in member who magically was able to find me a room without having to upgrade. Either she didn't really want to help me or it was a setup. Either way I didn't appreciate that.
AC wouldn't Cool
The thermostat wasn't working correctly. Didn't sleep well due to temperature of room
Location was awesome
Great Place for Couples, Family, Friends, etc.
Great location in downtown Savanah with plenty to do. I can promise you, you'll not run out of things to do here. Beach is about 20-minutes away and all other locations are with in walking distance.
Renovation has improved looks
Booked King room and got double, double charged room to my card, still don't have that money back
Great hotel .great staff
Smell at night from the paper mills
Halloween in savannah
The hotel was so nice. We loved the river view.
Nothing. Everything was great.
Great stay, except for one thing
This Hyatt is great...centrally located to historic Savannah, and overall stood up to Hyatt quality. awesome stay!
We were very surprised and disappointed to learn they would not accept our three night stay toward our Hyatt points as a preferred customer because we book through a third-party. RIDICULOUS!!! Apparently the $825 we spent wasn't appreciated. No where on our on-line reservation did it tell us that, in fact, it asked us for our Hyatt Reward number! We stayed there this time to get our points. Had we known this we would have stayed at one of the historic B&Bs. They'll be hearing from us.
Bartender was great. I believe his name was Andrew. Got into Savannah early and was able to valet car. Room was great. View of river.
Front desk didn't have my reservation upon check in but was handled quickly. Waited over an hour for room service when told it would be a half hour.
With 351 rooms, located on the waterfront of the Savannah River, the newly restyled Hyatt Regency Savannah is right in the heart of the Historic District. The hotel offers 33,000 sq. ft. of flexible meeting space, including a newly transformed 6,000 sq. ft. Scarbrough ballroom overlooking the Savannah River, indoor pool and 24 hour fitness center. The newly designed Moss + Oak Savannah Eatery offers exceptional southern fare and locally inspired cocktails.
Based on 4,680 reviews
Value for money
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