Prices are in New Zealand Dollars.

Mandarin Oriental, Sanya

12 Yuhai Road, Sanya 572000, China
+86 898 8820 9999

Cheapest
rate per night

9.2

Excellent
based on 2,829 reviews
Mandarin Oriental, Sanya - Sanya, Hainan, China
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Orbitz $322
Expedia $333
KAYAK $333
Orbitz
Expedia
KAYAK

Good to know

Distance to city centre 4.3 km
Location rating 7.8
Nearest airport Sanya Phoenix Intl
Distance to airport 16.0 km

Rooms

Check-in
Check-out

Double rooms

$463+

Photo
Bed type
Provider
Nightly base price
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Unknown
$463 per night

King rooms

$322+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
$322 per night
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King bed
$333 per night
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King bed
$333 per night
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King bed
$377 per night
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King bed
$578 per night

Reviews

Traveller rating

58
10
1
2
0

Time of year

Traveller type

Show reviews that mention

+
amazing pool in 29 reviews
ask for some replacement in 2 reviews
bit expensive in 13 reviews
breakfast is great in 6 reviews
child friendly in 2 reviews
great rooms in 14 reviews
highly recommended in 4 reviews
onsite at restaurant and bar in 18 reviews
room service in 21 reviews
room to ocean view in 36 reviews
sanya in 11 reviews
spoke zero in 6 reviews
took a long time in 14 reviews
wonderful staff in 62 reviews
  • Excellent
    Aug 2019
    9.3

    The staff was very friendly all the time. The highlight of the hotel is the convenient buggy service that takes you anywhere any time. The rooms were kept extremely clean and everything that was promised to come with the room was delivered to the best quality/ability of the staff. It would not be a mistake to choose this hotel as the quality-price ratio is perfect, letting away how beautiful the hotel location is. It is very pleasant to go on a walk around the territory even when its sunny, because Mandarin Oriental is located amongst numerous palm trees that add to its look cover you from the excessive heat. And lastly, all four restaurants at the hotel that we visited had amazing food and staff.

    Most of the times it was hard to communicate with the staff, as there was a huge language barrier even though they claim to know English. It was really annoying when ordering something and getting a totally different thing at the end. Another thing was the beach at the hotel. It was really tempting to swim during such hot weather but due to tide change perhaps or the location it was impossible to go into the sea further than 10 metres (bid rocks, corals and sharp stones). Therefore we had to use the pool most of the times and managed to swim in the sea only when there was a tide increase.

  • Excellent
    Jul 2019
    9.3

    The staff were super nice. The housekeeping staff did an amazing job. Amazing views and great adults only pool. I liked that they had optional class you could do.

    The plunge pool looked much nicer in the pictures then what it was.

  • Excellent
    Jul 2019
    8.8

    - the restaurants are not adeguate to the location and the brand (few options and not so good) - the level of service for food and beverage was poor (several orders were missed and the there was a lot of confusion on the wine availability across all restaurants) - one maintenance guy came into our room without even knocking the door just to check something and he then left from the garden (he did not speak English)

  • Good
    Jun 2019
    6.3

    Service is good

    air condition needs to improve. the beach is not nice, too much rocks and no body manage compare to other similar star hotels. road restriction from taxi at the front entrance without notice, some guests need to walk 20+ mins to get to hotel lobby.

  • Excellent
    Jun 2019
    10.0

    Customer service is beyond excellent. Very relaxing atmosphere. Breakfast was great, early check-in and late check out, spa service, room service, care for little ones, English speaking staff.

    Some areas of the pools can be cleaned better.

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About

Overview

When you stay at Mandarin Oriental, Sanya in Sanya, you'll be on the waterfront, within a 15-minute walk of Dadonghai Beach and Dadong Sea. Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.2 Excellent

based on 2,829 reviews

8.8

Wellness

8.2

Breakfast

6.1

Beach

5.6

Cleanliness

Things to know

  • Luxurious Hotel
  • Great view
  • Professional service
  • Pleasant hotel grounds

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Disabled access
ATM on-site
Business centre
Car hire
Wi-Fi
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Game room
Spa
Hot tub
Outdoor pool
Snorkelling
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-conditioned
24-hour front desk
Safe
Sauna
Free parking
Playground
Pool table
Private beach
Designated smoking area
Storage available
Terrace/Patio
EV charging station
Lift
Hiking
Massage
Child pool
No smoking
Hairdryer
Cable or satellite TV
Babysitting/child care services (surcharge)
Internet (surcharge)
Pets not allowed
Wedding services
Outdoor tennis
Laundry facilities
Bicycle hire
Scuba diving
Coffee shop
Airport shuttle

Photos

Mandarin Oriental, Sanya - Sanya - Building All photos (88)
Mandarin Oriental, Sanya - Sanya - Balcony Balcony (1)
Mandarin Oriental, Sanya - Sanya - Banquet hall Banquets (5)
Mandarin Oriental, Sanya - Sanya - Bar Bar (1)
Mandarin Oriental, Sanya - Sanya - Bathroom Bathroom (6)

Location

Most popular landmarks

  • Dadonghai Tourism Area 1.2 km
  • Dadongdai Beach 1.9 km
  • Luhuitou Park 3.3 km
  • Sanya Pearl Square 6.1 km
  • Sun Bay 8.1 km
  • Yalong Bay 12.3 km

Sanya travel guide

Learn about Sanya on KAYAK

Getting Around

Sanya Phoenix Intl 16 km
Qionghai Bo'ao 141.5 km
Lingshui 63.5 km
Wanning City 110.8 km

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