Prices are in New Zealand Dollars.

W Santiago

Isidora Goyenechea 3000, Santiago, Chile
+56 227 700 000

Cheapest
rate per night

9.1

Excellent
based on 4,130 reviews
W Santiago - Santiago, Chile
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Expedia $380
TripAdvisor $388
getaroom $396
Expedia
TripAdvisor
getaroom

Good to know

Distance to city centre 6.4 km
Location rating 8.9
Nearest airport Santiago Arturo Merino Benitez
Distance to airport 17.5 km

Rooms

Check-in
Check-out

Standard rooms

$388+

Bed type
Provider
Nightly base price
Unknown
$388 per night
Unknown
$463 per night

Double rooms

$595+

Bed type
Provider
Nightly base price
Unknown
$595 per night

King rooms

$380+

Bed type
Provider
Nightly base price
Unknown
$380 per night
King bed
$494 per night
Unknown
$585 per night
King bed
$592 per night
Unknown
$717 per night

Reviews

Pros

Cons

Traveller rating

39
31
14
2
0

Time of year

Traveller type

Show reviews that mention

+
bed very comfortable in 14 reviews
bundle in 3 reviews
comprises in 3 reviews
death trap in 3 reviews
friendly staff in 26 reviews
great breakfast in 2 reviews
great location in 25 reviews
great views in 7 reviews
hotel and the staff in 38 reviews
multiple times in 8 reviews
need of refurbishment in 6 reviews
nice hotel in 32 reviews
rooftop bar in 8 reviews
small room in 28 reviews
soaping in 3 reviews
swimming pool in 22 reviews
unable to accommodate in 3 reviews
upgraded suite in 2 reviews
  • Excellent
    Mar 2020
    9.0

    Helpfulness of staff

  • Excellent
    Feb 2020
    8.8

    I loved the pool and bar at the top floor. Probably the best in town. The staff were sweet but needed a little nudging. V young but willing. Good atmosphere. Reception lousy on arrival. Lift system tricky - no explanation and lost our luggage for an hour but they did send up wine and cheese and divine salami so all forgiven. Look it’s not the Ritz Carlton but if you are young and want a hip vibe it’s great. Good luck W. You need to clean the windows round the pool.

    Staff on phones. Not good

  • Okay
    Feb 2020
    5.0

    Excellent location High class, modern luxury in line with the brand

    Horrible check-in experience: despite the pre-stay correspondence I was waiting 3 hours to check-in after 24h trip. The reception staff incredible rude and unhelpful bitching in Spanish about me (without knowing that I am a Spanish speaker). I was "offered" a lower grade room in exchange. Fortunately the roof bar staff and the reception supervisor manage to act in line with a customer service recovery expected from this brand

  • Excellent
    Feb 2020
    10.0

    Excellent customer service and fantastic roof top bar. Great food and drinks selection.

  • Mediocre
    Jan 2020
    3.3

    it smells of old age, old repairs, slow staff!

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About

Overview

Standing tall in downtown Santiago, Chile, W Santiago is the destination for both business and leisure travelers alike. Our luxury hotel is remixed with abstract art, bold design elements and a moody color palate for a feel that's edgy yet sophisticated. Crave international cuisine at our coveted onsite restaurants or grab a drink at our glam rooftop lounge overlooking Las Condes. Stay fit at our hotel's modern fitness center or take a leisurely dip at our outdoor pool featuring views of the city. Each of our 196 guestrooms are adorned with sleek furnishings and intriguing decor to match your unique personality. Refresh with Bliss® Spa amenities and walk-in showers in our pristine marble bathrooms. Settle in and stay awhile at W Santiago.

Marriott

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.1 Excellent

based on 4,130 reviews

9.3

Pool

9.3

Vibe

7.7

WiFi

4.2

Value

Things to know

  • Friendly atmosphere
  • Friendly service
  • Great view
  • Nice building

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled access
Business centre
Internet
Concierge service
Currency exchange on-site
Gift shop
Meeting/Banquet facilities
Room service
Outdoor pool
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24-hour front desk
Safe
Sauna
Designated smoking area
Storage available
Rooftop
Lift
Laundry service
No smoking
Hairdryer
Coffee shop
Night club
Free parking
Ski-in/Ski-out
Washer/dryer available in-room
Wedding services
Cribs available
Cable or satellite TV
Laundry facilities
Spa
Airport shuttle
Steam room

FAQs when booking at W Santiago

Where is W Santiago located?

W Santiago is located at Isidora Goyenechea 3000 in Las Condes, 6.4 km from the centre of Santiago. Sky Costanera is the closest landmark to W Santiago.

When is check-in time and check-out time at W Santiago?

Check-in time is 15:00 and check-out time is 12:00 at W Santiago.

Does W Santiago offer free Wi-Fi?

Yes, W Santiago offers free Wi-Fi.

Does W Santiago offer free parking?

Yes, W Santiago offers free parking.

Does W Santiago offer free airport shuttle service?

No, W Santiago does not offer free airport shuttle service.

How far is W Santiago from the airport?

W Santiago is 17.5 km from Santiago Arturo Merino Benitez.

Can you bring pets to W Santiago?

Yes, W Santiago is a pet-friendly hotel.

Does W Santiago have a pool?

Yes, W Santiago has a pool on-site.

Photos

All photos (69)
Bedroom (13)
Bar (4)
Pool (2)
Lobby (5)

Location

Most popular landmarks

  • Sky Costanera 0.8 km
  • Parque Bicentenario 1.7 km
  • Parque Arauco 2.3 km
  • Santuario del Cerro San Cristóbal 3.5 km
  • Zoológico Nacional de Chile 3.7 km
  • La Chascona 3.8 km

Santiago travel guide

Learn about Santiago on KAYAK

Getting Around

Santiago Arturo Merino Benitez 17.5 km

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