Hotel Kimal

Very well located, clean, and organized some tours for us. Their restaurant’s food is very good too. We were only in San Pedro for a day and a half so splurged on the hotel tours instead of going on the cheaper tours you can book in town. It was worth the price as me and my 2 friends basically got private tours and our guide Fernando was awesome and knew everything there was to know about the area, geology, politics etc

When I tried to book transportation to the airport the day before the girl at the front desk said it was too late to book and i should try a couple other companies. When I asked her if she could help me call she told me to just look it up online and do it myself. I couldn’t figure out how to dial out of the room phone even though she had told me there was no number to dial out. I ended up emailing the company and they responded quickly but I thought that particular person at the front desk was not as friendly and helpful as the others especially since we had spent so much money at the hotel at this point.

Lovely hotel with excellent food. The excursions they offer are also very well done. The staff were very kind when I went down with altitude sickness.