Hidden Fees = Will Never Book Here Again
The facility was great.
We arrived super late, the woman who checked us in was rude and charged us $20 for parking, even though there is literally no other option. This should be included in the description for the booking and is VERY sneaky on the hotel's part. We're not cheap. But surprise fees like this = we'll never book here ever again.
When we arrived, they told us our reservation had been cancelled. Neither my wife nor I cancelled the reservation. They were not particularly friendly after informing us of the cancellation, either. Very unsatisfyjng.
Too expensive for what was offered Front desk least helpful (I had problem with WiFi and front desk immediately said my device is problematic, without any investigation). WiFi was horrible. I feel the hotel is misleading in that WiFi is not free, as that is horrible. So you have to purchase paid WiFi!!!! Chairs don't go up and down on press of the lever. Hardly any options in the Bistro. No room delivery during the day. Never coming back unless I don't have a choice.
Standard big chain experience
Right of the freeway so it was easy find and close to restaurants..
$20 per night charge for parking, no microwave in room, the room we had was very small and near the stairway so we could hear the foot traffic thought it the night. TV control had a significant lag. One set of elevators was old and dirty.
Understaffed on a holiday weekend
Nice facility and it was Clean
Entire Building was stuffy. We stayed on presidents weekend( also Valentine's Day) and staffing was not adequate to serve many many guests.
The toilet doesn't work well, and the bathroom is a bit horrible. My first time to live this kind of hotel, but also would be last time...
everything was nice... but...
having to pay $20 per night for parking was not a nice surprise at check out
This was my first time purchasing online with Kaya
They did NOT have the room available when I arrived for check in. This was an AWFUL experience as I was traveling with children and an elderly person with no bed for them.....
It was convenient to use their business center, service was great, staff was friendly, beds were extremely comfortable. Room was clean and had modern decor.
Would definitely stay again, although comparing this to other city and beach hotels in this range, pricing for this room should be less, especially if parking is $10/nt.
Old barely updated facility w poor view
Staff was polite
They gave me a room near the elevator on 2nd floor despite my advance request for upper floor. Had a view of a wall & roof! No safety box for my laptop. Pipe noise occasionally. It was priced well but I'd rather pay slightly more for better place next time
I didn't like that I had to pay for parking. I mean I'm spending good money already just by staying there. Why do I also have to pay to park my car in the hotel.
Location was very convenient with easy access to freeways and close to all the sites. The hotel is clean and the staff is very friendly and the beds are comfortable.
Dream the night away at Courtyard San Diego Mission Valley/Hotel Circle. We provide easy access to a multitude of destinations. Venture to the vibrant neighborhood of Old Town, UC San Diego Health and Westfield Mission Valley shopping mall. After diving into the local culture, rest up in our spacious rooms and suites. Soar into comfort with our luxurious bedding, complimentary Wi-Fi and flat-panel TVs. When hunger arises, fuel up at our delicious on-site restaurant. The Bistro serves delectable breakfast, lunch and dinner options in addition to handcrafted cocktails and Starbucks® coffee. Keep your exercise routine intact with an invigorating workout at our fitness center providing cardio equipment and free weights. Enjoy an energizing swim at our outdoor pool. If you're hosting a social or business gathering, reserve one of our 11 adaptable event spaces. Whether you're conducting business or simply exploring the area, make your stay a success at Courtyard San Diego Mission Valley/Hotel Circle.
Based on 1,699 reviews
Value for money
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