Hotel room was clean and location near from zoo and sea world.
There was no fitness center. Charged 13 $ for parking per night. Staff not cooperative. I asked to fill up a water bottle . Staff said no.
Wesley made my stay wonderful--from directions over the phone to a great check in. Asset to the company!!
Directions to the hotel should be more prominent on your website.
Price, location, cleanliness, hot breakfast, fast wifi
The curtain doesn't completely cover the window, the night light can shine through the window to your room.
Don't Use A Debit Card
It's close to most things.
They authorized my debit card 3x and left me with no money for the rest of my trip. The cable didn't work and housekeeping didn't clean our room. We went to complain to the manager- Maria- she started to help and then just walked away because she had "a call" and pawned us off to the Front Desk Attendant, Cynthia. Cynthia handled her self very well and was helpful. Not impressed by management or how we were treated. Will not be staying with them again.
Separate tv for kids
Old and dirty
Went to breakfast and upon returning room key wouldn't work, $50 deposit was held on my card, was told itnwould take a week to be removed
The place is a dump
Front desk staff made right of a bad situation
Hotel needs to be renovated. The rooms are pretty nasty. The walls are paper thin. You can hear what all your neighbors are doing.
proximity to various sites.
There was a lot of construction going on in the hotel and that was not disclosed before we booked it. I probably would not have stayed there if I knew that. Also, other guests were rude and running around and slamming door at all hours. I guess that is to be expected at a semi-low cost hotel. Plus, the website stated that all rooms come with a microwave, which ours didn't and when I mentioned it to the front desk on checking out, they asked if I had requested one. I stated that I did not because when I booked the stay, it said one was included. Didn't need one until the night before we checked out.
High price doesn't equal best quality.
Close to Tiki Oasis at Crown Plaza.
Very costly, maid and other staff member gabbing outside our door, children running up and down hallway on breakfast floor.
Did not uphold my reservation
I made reservations at this location via kayak and upon arrival I was told by the shift supervisor that they were over booked and did not have a room for me. After hearing this I watched 2other families check in!
It was clean, comfortable, a convenient location and a good value for your money. The free breakfast was better than expected. The staff was very accommodating when my room wasn't ready on time and immediately provided me with another room that was ready.
I didn't like that when I arrived at 4:00 PM for check-in, I was told that my room wasn't ready. We had somewhere to be and needed to freshen up, so I had to ask if another room was available. I appreciate that the staff accommodated my request, but I find it odd and off-putting that my room wasn't ready at check-in time. Also - it was very annoying that there were no black-out (or even thick!) curtains, only sheer curtains. It was also very annoying that we were level with a road so that when every car drove by, their headlights flashed brightly into our room.
Met all our needs
Liked the location and amenities very much. The staff was accommodating and courteous. The breakfast was more than adequate with a clean dining room. Location was great for our activities. We certainly would return again:-).
Only thing was the scratchy paper goods:-(
Get more of the space you need to spread out, relax or work at the Comfort Inn and Suites San Diego - Zoo SeaWorld Area hotel, centrally located in the Hotel Circle area. Nearby destinations include SeaWorld San Diego, San Diego Zoo, Old Town San Diego, San Diego Convention Center and San Diego International Airport. Enjoy amenities like free hot breakfast, free WiFi, free weekday newspaper and guest laundry services. Rooms include a flat-screen TV, refrigerator, coffee maker and hair dryer. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Based on 2,657 reviews
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