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Trips
Grand Hyatt San Antonio

Grand Hyatt San Antonio

8.8
Excellent

Based on 2,307 reviews
 
600 East Market Street, San Antonio, TX 78205, United States
  +1 210 224 1234
Grand Hyatt San Antonio - San Antonio, TX, United States
Check-in
Check-out
Compare vs KAYAK |
Priceline $211
TripAdvisor $228
Hotwire $229
Priceline
per night
TripAdvisor
per night
Hotwire
per night

Rooms

Check-in
Check-out

Standard rooms

$211+

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Bed type
Provider
Nightly Base Price
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Unknown
$211 per night
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Unknown
$543 per night

King rooms

$228+

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Bed type
Provider
Nightly Base Price
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Unknown
$228 per night
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King bed
$262 per night
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King bed
$280 per night
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King bed
$280 per night
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King bed
$281 per night
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King bed
$281 per night
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Unknown
$281 per night
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King bed
$334 per night
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King bed
$334 per night
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King bed
$352 per night
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Unknown
$405 per night
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Unknown
$422 per night
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King bed
$431 per night
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King bed
$567 per night
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Unknown
$567 per night

Double rooms

$229+

Photo
Bed type
Provider
Nightly Base Price
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Double bed
$229 per night
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Double bed
$229 per night
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Double bed
$262 per night
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Double bed
$263 per night
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Double bed
$263 per night
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Double bed
$281 per night
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Unknown
$281 per night
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Double bed
$350 per night
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Double bed
$352 per night
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Unknown
$352 per night
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Double bed
$369 per night
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Unknown
$418 per night
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King bed
$434 per night
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Unknown
$467 per night
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Unknown
$555 per night
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Unknown
$568 per night
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Double bed
$714 per night

Reviews

Pros

Traveller rating

491
130
65
32
22

Time of year

Traveller type

Show reviews that mention

+
ruth chris
river walk
san antonio
convention center
self parking
great location
proximity to the riverwalk
staff was very friendly
great view
walking distance
bed was very comfortable
night valet
great hotel
room was very small
pool was very nice
  • Excellent
    Nov 2017
    8.8

    Almost everything.

    The fact that self parking beneath the hotel costs $30 a night!

  • Excellent
    Dec 2015
    9.4

    The staff was very friendly, helpful, and professional.

    Train noise in the early morning hours outside the hotel and noisy visitors next door and down the hall.

  • Excellent
    Sep 2015
    10.0

    Phenomenal service

    From the complimentary brunch at Ruth Chris, to the friendliness of the staff, i am impressed everytime i come here.

  • Excellent
    Aug 2015
    8.8

    DISCRIMINATION AGAINST SMOKERS

    Everything, but the outdoor smoking areas were in direct sun or behind pool area that had no air.

  • Excellent
    Aug 2015
    10.0

    Excellent Stay

    Location was right no the river. Beautiful Lobby Rooms were very comfortable, awesome view of the tower.

    Valet Parking was $37 + Tax = $40.00!

  • Excellent
    Jun 2015
    9.4

    Beautiful view. Very peaceful.

    Didn't realize there would be 60$ charge for parking

  • Okay
    May 2015
    5.1

    Horrible Customer Service

    I didn't like that when checking in they ask for my credit card again after I had already paid $857 online. Not knowing that valet was not included they kept trying to swipe different amounts to charge and blocked my card for suspicious faudulent charges. Terrible communication cuz they could've asked me what card I wanted to use, nothing. Also valet customer service was horrible while my sister was arriving in her vehicle with my nephews she asked for help carrying her luggage off and was ignored by valet. He could've called someone for help, but definitely not worth the money, never again

  • Excellent
    Apr 2015
    8.8

    Very nice accommodations.

    Breakfast buffet was understaffed, was not explained properly

  • Okay
    Feb 2015
    6.0

    first bad experience

    I loved the location. Steps from the river and the mall.

    My room had way too much wear and tear. The head board was all scratched up. The tub has cracked and rusted and was clogged up the water would not drain when i took a shower. The door handle was at 5 o clock instead of 3. The room did not feel like a Grand Hyatt room. It felt like i was at a cheap hotel. I suggested to the manager that that room should not be occupied untill it get fixed.

  • Excellent
    Feb 2015
    10.0

    Wow from beginning to end.

    The service from the hotel was very much as I would of expected. As soon as in pulled I to valet, the valets were very kind to not only greet and open the door, they immediately unloaded the car and took me inside to check in. With warm greeting from the staff, I was very impressed with how clean the entire hotel was in addition to the room. Great service and defiantly will be back

    One if the employees seemed to have a little bit of attitide considering that all I asked for was to have shaving cream sent to my room. Other than that, everything else was fine.

  • Mediocre
    Feb 2015
    2.5

    The room was small and we couldn't even upgrade

  • Good
    Dec 2014
    7.7

    Great location, just fair facilities

    Location is adjacent to convention center, staff is very professional and strives to make you feel welcome. Rooms are clean and everything worked.

    Rooms are dated with sound transmitting walls. Amenities are business travel grade without the higher end amenities expected for the price.

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About

Overview

The 1003 room Grand Hyatt San Antonio is situated on the banks of the River Walk and adjacent to the Henry B. Gonzalez Convention Center. This contemporary hotel, located in the heart of downtown San Antonio, offers an entirely new level of luxury and convenience among San Antonio hotels. The Grand Hyatt San Antonio offers 63 suites and over 90000 square feet of flexible meeting space. Our location afford stunning views of downtown San Antonio of Hemisfair Park.

Hyatt

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.8 Excellent

Based on 2,307 reviews

8.6

Location

8.2

Wellness Area

5.3

Breakfast

4.3

Value for money

Things to know

  • Wonderful sightseeing
  • Friendly service
  • Great view

Check in

16:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Increased accessibility
ATM on-site
Business centre
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Air-Conditioned
24 Hour Front Desk
Safe
Designated smoking area
Storage available
Terrace/Patio
Rooftop
Lift
Concierge service
Hairdryer
Coffee shop
Free Internet
Parking (surcharge)
Wedding services

Location

Most popular landmarks

  • Tower of the Americas 363 m
  • La Villita Historic Arts Village 0.4 km
  • The Alamo 0.5 km
  • Hemisfair Park 0.5 km
  • San Antonio River Walk 0.6 km
  • Institute of Texan Cultures 0.7 km

San Antonio travel guide

Learn about San Antonio on KAYAK

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