Prices are in New Zealand Dollars.

Grand Hyatt San Antonio

Grand Hyatt San Antonio

8.7
Excellent

Based on 3,033 reviews
 
600 East Market Street, San Antonio, TX 78205, United States
  +1 210 224 1234
Grand Hyatt San Antonio - San Antonio, TX, United States
Check-in
Check-out
Compare vs KAYAK |
Priceline $205
TripAdvisor $221
Hotwire $222
Priceline
per night
TripAdvisor
per night
Hotwire
per night

Rooms

Check-in
Check-out

King rooms

$221+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$221 per night
IMAGE
King bed
$255 per night
IMAGE
King bed
$272 per night
IMAGE
King bed
$272 per night
IMAGE
King bed
$273 per night
IMAGE
King bed
$273 per night
IMAGE
Unknown
$273 per night
IMAGE
King bed
$324 per night
IMAGE
King bed
$324 per night
IMAGE
King bed
$342 per night
IMAGE
Unknown
$393 per night
IMAGE
Unknown
$410 per night
IMAGE
King bed
$419 per night
IMAGE
King bed
$550 per night
IMAGE
Unknown
$550 per night

Standard rooms

$205+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$205 per night
IMAGE
Unknown
$528 per night

Double rooms

$222+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Double bed
$222 per night
IMAGE
Double bed
$222 per night
IMAGE
Double bed
$255 per night
IMAGE
Double bed
$256 per night
IMAGE
Double bed
$256 per night
IMAGE
Double bed
$273 per night
IMAGE
Unknown
$273 per night
IMAGE
Double bed
$340 per night
IMAGE
Double bed
$342 per night
IMAGE
Unknown
$342 per night
IMAGE
Double bed
$359 per night
IMAGE
Unknown
$406 per night
IMAGE
King bed
$422 per night
IMAGE
Unknown
$453 per night
IMAGE
Unknown
$539 per night
IMAGE
Unknown
$551 per night
IMAGE
Double bed
$694 per night

Reviews

Pros

Cons

Traveller rating

497
133
63
30
21

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Nov 2017
    8.8

    Almost everything.

    The fact that self parking beneath the hotel costs $30 a night!

  • Excellent
    Dec 2015
    9.4

    The staff was very friendly, helpful, and professional.

    Train noise in the early morning hours outside the hotel and noisy visitors next door and down the hall.

  • Excellent
    Sep 2015
    10.0

    Phenomenal service

    From the complimentary brunch at Ruth Chris, to the friendliness of the staff, i am impressed everytime i come here.

  • Excellent
    Aug 2015
    8.8

    DISCRIMINATION AGAINST SMOKERS

    Everything, but the outdoor smoking areas were in direct sun or behind pool area that had no air.

  • Excellent
    Aug 2015
    10.0

    Excellent Stay

    Location was right no the river. Beautiful Lobby Rooms were very comfortable, awesome view of the tower.

    Valet Parking was $37 + Tax = $40.00!

  • Excellent
    Jun 2015
    9.4

    Beautiful view. Very peaceful.

    Didn't realize there would be 60$ charge for parking

  • Okay
    May 2015
    5.1

    Horrible Customer Service

    I didn't like that when checking in they ask for my credit card again after I had already paid $857 online. Not knowing that valet was not included they kept trying to swipe different amounts to charge and blocked my card for suspicious faudulent charges. Terrible communication cuz they could've asked me what card I wanted to use, nothing. Also valet customer service was horrible while my sister was arriving in her vehicle with my nephews she asked for help carrying her luggage off and was ignored by valet. He could've called someone for help, but definitely not worth the money, never again

  • Excellent
    Apr 2015
    8.8

    Very nice accommodations.

    Breakfast buffet was understaffed, was not explained properly

  • Okay
    Feb 2015
    6.0

    first bad experience

    I loved the location. Steps from the river and the mall.

    My room had way too much wear and tear. The head board was all scratched up. The tub has cracked and rusted and was clogged up the water would not drain when i took a shower. The door handle was at 5 o clock instead of 3. The room did not feel like a Grand Hyatt room. It felt like i was at a cheap hotel. I suggested to the manager that that room should not be occupied untill it get fixed.

  • Excellent
    Feb 2015
    10.0

    Wow from beginning to end.

    The service from the hotel was very much as I would of expected. As soon as in pulled I to valet, the valets were very kind to not only greet and open the door, they immediately unloaded the car and took me inside to check in. With warm greeting from the staff, I was very impressed with how clean the entire hotel was in addition to the room. Great service and defiantly will be back

    One if the employees seemed to have a little bit of attitide considering that all I asked for was to have shaving cream sent to my room. Other than that, everything else was fine.

  • Mediocre
    Feb 2015
    2.5

    The room was small and we couldn't even upgrade

  • Good
    Dec 2014
    7.7

    Great location, just fair facilities

    Location is adjacent to convention center, staff is very professional and strives to make you feel welcome. Rooms are clean and everything worked.

    Rooms are dated with sound transmitting walls. Amenities are business travel grade without the higher end amenities expected for the price.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

The 1003 room Grand Hyatt San Antonio is situated on the banks of the River Walk and adjacent to the Henry B. Gonzalez Convention Center. This contemporary hotel, located in the heart of downtown San Antonio, offers an entirely new level of luxury and convenience among San Antonio hotels. The Grand Hyatt San Antonio offers 63 suites and over 90000 square feet of flexible meeting space. Our location afford stunning views of downtown San Antonio of Hemisfair Park.

Hyatt

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.7 Excellent

Based on 3,033 reviews

9.3

Wellness Area

8.7

Location

5.2

Breakfast

4.0

Value for money

Things to know

  • Clean rooms
  • Friendly service
  • Great view

Check in

16:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Increased accessibility
ATM on-site
Business centre
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Air-Conditioned
24 Hour Front Desk
Safe
Designated smoking area
Storage available
Terrace/Patio
Rooftop
Lift
Concierge service
Hairdryer
Coffee shop
Free Internet
Parking (surcharge)
Wedding services

Location

Most popular landmarks

  • Tower of the Americas 363 m
  • La Villita Historic Arts Village 0.4 km
  • The Alamo 0.5 km
  • Hemisfair Park 0.5 km
  • San Antonio River Walk 0.6 km
  • Institute of Texan Cultures 0.7 km

San Antonio travel guide

Learn about San Antonio on KAYAK

Nearby hotels

Closest

8.8 Excellent (2,115 reviews)
0.02 km
8.6 Excellent (2,480 reviews)
0.14 km
8.3 Excellent (2,010 reviews)
0.25 km

Cheapest

7.9 Good (1,018 reviews)
0.43 km
8.9 Excellent (2,257 reviews)
0.34 km

Most recommended

9.1 Excellent (374 reviews)
0.37 km
8.9 Excellent (2,257 reviews)
0.34 km
8.8 Excellent (2,115 reviews)
0.02 km