Good to know
|Distance to city centre||0.2 km|
|Nearest airport||San Andres Island|
|Distance to airport||1.1 km|
Time of year
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It is a very bad hotel, dirty from beginning to end, noisy, just one elevator and the stairs are being repair so it takes forever to go up and down.
The only thing good about this hotel is the location, everything else is a lie
Check in process was absolutely horrible. Our room was ready but they wanted a bell hop to walk us to our room for customer service but turned out backfiring on them because the bell hop was busy assisting other customers and it took around 45min-1 hour to go up to our room. They also lied about wifi, as there was no wifi on any floor. The last day there was no electricity or water... also not hot water. Would not recommend staying here at all, not even for location
Free drinks at the bar, centralized location (one block from the beach area) including the purchases of tours. Very friendly staff! No photos as the location speaks for itself.
A friend needed the bathroom and we were rudely turned away from using the 2nd floor public bathrooms because they were not a guest at the hotel. There is no phone or mini refrigerators in the rooms.
Location, Breakfast, room
Don't have a map of the island for guest guide.
When you stay at Hotel Portofino in San Andres, you'll be near the beach, a 3-minute drive from Islote Sucre and 8 minutes from San Luis Beach. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
based on 601 reviews
Things to know
- Friendly service
- Great menu
- Beach nearby
Policies vary by room type and provider.
Reviews about Hotel Portofino
Most popular landmarks
- Playa de Spratt Bight 277 m
- Paintball San Andres 362 m
- Cayo Santander 0.8 km
- Punta Norte 1.6 km
- Parque Johnny Cay 2 km
- Primera Iglesia Bautista 3.4 km
|San Andres Island||1.1 km|