Good to know
|Distance to city centre||2.3 km|
|Nearest airport||Paris Charles de Gaulle|
|Distance to airport||0.6 km|
|"Clean, efficient, comfortable beds, excellent breakfast."||(in 29 reviews)|
|"Comfortable room and good restaurant"||(in 89 reviews)|
|"Very close to the airport."||(in 118 reviews)|
|"No food except room service from about 2:00-7:30."||(in 4 reviews)|
|"Fire alarm at 5 in the morning."||(in 3 reviews)|
Time of year
Show reviews that mention
|bus to the hotel||in 32 reviews|
|cdg airport||in 213 reviews|
|clean room||in 136 reviews|
|close to cdg||in 4 reviews|
|comfortable bed||in 36 reviews|
|early morning flight||in 19 reviews|
|efficient staff||in 87 reviews|
|hotel was clean||in 7 reviews|
|restaurant was good||in 60 reviews|
|room service||in 12 reviews|
|shuttle service||in 139 reviews|
the hotel is not on the standard of other Mercure hotels. Disappointing it is old and a bit run down in the rooms, noisy due to cleaning staff.
During the first night I did not have heat in the room, despite raising the issue at reception, in the end they gave me a heater which did not manage to warm the room properly. Also no shower gel - had to call at reception to get it. Next day I had to be in office, at work, so I had to arrange to change rooms, pack and leave luggage etc. etc. it complicated my time while being there. Breakfast was poor, cheap products, lack of diversity of bread and other products, not being replaced. After 9am, the buffet was quite empty and no one was bothering to replace those trays. I also had dinner one time - buffet style - extremely poor, fish was initially salmon, but then was replaced with a cheaper one. For 20 euro for main dish, it was expensive, not tasty, very basic, canteen food. No water provided for the dinner - you had to buy it separately! A lot of noise from cleaning staff which clean rooms even after 12am! It was noisy from the vacuum cleaner, moving furniture and discussions! Unbelievable and Unacceptable for a 4* hotel, where people stay, especially, on business trips. Toilet paper, soap or towels not replaced in the rooms, despite leaving the room empty for more than 13hours!
Average hotel and staff was pleasant
Food was very basic
Room was big and clean. Perfect accessibility to CDG.
More instructions how to access pool and gym would be better. It’s really hard to find it. As I had halfboard included it felt that restaurant staff was not fully sure about how it works.
Almost everything except breakfast, which needs to be improved..!!
The staff are not so friendly. I waited over 20 min to check in when only one person is before me. It is very difficult to get noticed by hotel staff from check-in to check-out. It is the worst service I had in the past two years regardless country or hotel chain. I won't book with this hotel again. Nor do I recommend.
The Mercure Paris CDG Airport & Convention hotel welcomes you to the heart of the airport. This friendly hotel is ideal for a business or leisure stay. Take advantage of stunning views of the runways from your room or meeting room and equipment to ensure you have a pleasant stay. Free WIFI, swimming pool with terrace, fitness room, games, entertainment, 24-hour dining and lounge bar. The hotel also offers 19,375 sq. ft. (1800 m2) of conference space.
based on 5,279 reviews
Things to know
- Comfortable beds
- Friendly service
- Good access to airport
Policies vary by room type and provider.
FAQs when booking at Hôtel Mercure Paris Cdg Airport & Convention
Where is Hôtel Mercure Paris Cdg Airport & Convention located?
Hôtel Mercure Paris Cdg Airport & Convention is located at Roissypôle Ouest, 2.3 km from the centre of Roissy-en-France. Église Saint-Éloi is the closest landmark to Hôtel Mercure Paris Cdg Airport & Convention.
When is check-in time and check-out time at Hôtel Mercure Paris Cdg Airport & Convention?
Check-in time is 14:00 and check-out time is 12:00 at Hôtel Mercure Paris Cdg Airport & Convention.
Does Hôtel Mercure Paris Cdg Airport & Convention offer free Wi-Fi?
Yes, Hôtel Mercure Paris Cdg Airport & Convention offers free Wi-Fi.
Does Hôtel Mercure Paris Cdg Airport & Convention offer free parking?
No, Hôtel Mercure Paris Cdg Airport & Convention does not offer free parking.
Does Hôtel Mercure Paris Cdg Airport & Convention offer free airport shuttle service?
No, Hôtel Mercure Paris Cdg Airport & Convention does not offer free airport shuttle service.
How far is Hôtel Mercure Paris Cdg Airport & Convention from the airport?
Hôtel Mercure Paris Cdg Airport & Convention is 0.6 km from Paris Charles de Gaulle.
Can you bring pets to Hôtel Mercure Paris Cdg Airport & Convention?
Yes, Hôtel Mercure Paris Cdg Airport & Convention is a pet-friendly hotel.
Does Hôtel Mercure Paris Cdg Airport & Convention have a pool?
Yes, Hôtel Mercure Paris Cdg Airport & Convention has a pool on-site.
Most popular landmarks
- Église Saint-Éloi 2.6 km
|Paris Charles de Gaulle||0.6 km|
|Paris Orly||34.3 km|
|Paris-Charles de Gaulle TGV||1.6 km|
|Paris-Gare du Nord||20 km|