|"The staff was really great"||(in 28 reviews)|
|"The bar with live music was awesome!"||(in 2 reviews)|
|"The location was perfect for my trip."||(in 7 reviews)|
|"The room I stayed in smelled like Marijuana and cigarette smoke."||(in 5 reviews)|
|"The room I stayed in smelled like Marijuana and cigarette smoke."||(in 10 reviews)|
|"Difficult to find the parking."||(in 10 reviews)|
|friendly staff||in 61 reviews|
|room had a small||in 39 reviews|
|free parking||in 26 reviews|
|free breakfast||in 19 reviews|
|room had a window||in 18 reviews|
|front desk||in 17 reviews|
|bed very comfortable||in 14 reviews|
|smelled like marijuana||in 12 reviews|
|great location||in 10 reviews|
|restaurant or bar||in 9 reviews|
|right in the middle of town||in 7 reviews|
|shuttle bus||in 7 reviews|
|room was clean||in 6 reviews|
|bike paths||in 3 reviews|
|rochester||in 3 reviews|
|surrounded on all sides||in 3 reviews|
|taller buildings||in 3 reviews|
|top of the line||in 3 reviews|
The hotel room was dirty including the bedding. The bed was EXTREMELY uncomfortable, I woke up with back pain everyday! We ate at the hotel for breakfast 1 morning and the woman waiting on tables was extremely rude. The food and drinks were overpriced,
Everything!!! I would not recommend anyone to stay here everything was horrible including the parking garage that they would have rows shut off so you could not get out properly.
Yeah the hotel charged my card that I put for incidentals they took a extra 110.46
The location was perfect for my trip
Some of the hotel staff are not friendly. The hotel advertised free airport pickup and when I called for a pickup they told me they no longer offer free shuttle. They charge $2.00 for a bottle of water but thereâ€™s no sign indicating is not compleme
The ease of checking in and checking out
The room smelled of cigarettes and body spray. Which is strange seeing as itâ€™s a non smoking facility
The room I stayed in smelled like Marijuana and cigarette smoke. The people above was having a fight and argument at 4am in morning. When we stepped out of our room the halls smelled like Marijuana very disappointed.
next door to the gala I attended ... nice and convenient.
I did like the decor inside the hotel, it looked upscale, welcoming & clean. Also the staff was generally very nice and friendly.
I will never stay here again because of the location & parking. You have to park in the parking garage & walk up the alley to a very poorly marked walk-in entrance. It's a hassle to get in & out. Parking was $16.80 for one night.
Staff were very helpful and friendly. There is no additional fee for parking. The room was very spacious and comfortable. The location is close to museums and Blue Cross Arena.
Originally the site of the National Clothing Company, a major retailer in Rochester’s downtown area, Hilton Garden Inn Rochester Downtown hotel boasts a rich history of hospitality. The newest hotel in downtown Rochester, NY, we are located within walking distance of the Rochester Riverside Convention Center and just a short drive to the picturesque Finger Lakes Region of New York State. This Rochester, NY, hotel is also only minutes from the Strong National Museum of Play - the only collections-based museum in the world devoted solely to play. Feel at home in an inviting guest room or suite at this hotel in downtown Rochester, NY. Enjoy a fantastic range of amenities, including a Keurig® coffee maker, a refrigerator and a microwave. Check emails with complimentary WiFi at the ergonomic desk and play your favorite music through the iHome® dock. Start your day with a buffet breakfast in The Garden Grille, and enjoy locally produced wines, grilled steaks and seafood in the contemporary, bistro-style, Stone Street Pub. If you would rather dine in the privacy of your guest room, we offer a tempting evening room service menu. The convenient 24-hour Pavilion Pantry® stocks a variety of snacks and sundries. Work out with contemporary Precor© exercise equipment in the complimentary 24-hour fitness center or swim in the heated indoor pool. Organize a business meeting, social event or wedding reception with two flexible function spaces, a board room, a ballroom, a complimentary, 24-hour business center, contemporary A/V technology and inspired onsite catering.
based on 140 reviews
Policies vary by room type and provider.
All reservations at Hilton Garden Inn Rochester Downtown – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Hilton Garden Inn Rochester Downtown is located at 155 East Main Street in Central Business District, 0.7 km from the centre of Rochester. Blue Cross Arena is the closest landmark to Hilton Garden Inn Rochester Downtown.
Check-in time is 15:00 and check-out time is 12:00 at Hilton Garden Inn Rochester Downtown.
Yes, Hilton Garden Inn Rochester Downtown offers free Wi-Fi.
No, Hilton Garden Inn Rochester Downtown does not offer free parking.
Yes, Hilton Garden Inn Rochester Downtown offers free airport shuttle service.
Hilton Garden Inn Rochester Downtown is 6.7 km from Rochester Greater Rochester Intl. Hilton Garden Inn Rochester Downtown is 94.4 km from Buffalo.
Yes, Hilton Garden Inn Rochester Downtown has a pool on-site.
Hilton Garden Inn Rochester Downtown has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.