Recent reviews
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3.0
Pros: Parking was easier than most hotels in the area and it was free.
Cons: This is in NO away a 3 star hotel. Everything was 20+ years old and we had to enter the rooms from the outside which is not convenient when it is -5 degrees and snowing. Very disappointed.
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10.0
Pros: They went out of their way to help me find my charger that I left in the room.
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5.0
Pros: Staff is very helpful. Very close to the clinic and parking is free.
Cons: This is not a 3 star hotel. It is 2.5 at most. I am not looking for a run down room with a kitchenette on a business trip. The building I was placed in is not connected to the pool or workout area. Not very convenient.
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10.0
Pros: The shuttle service was excellent- and liked that it wasn't in the midst of the downtown bustle!!
Cons: The only thing I noticed was there were places where the drywall was worn so I could tell it was older. And also the shower doors date it and looked worn.
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3.0
Pros: Location
Cons: It was toted as similar to a Hyatt Marriot....which it wasnt. It was more like an old old Holiday Inn
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5.0
Pros: Location and free parking are a plus.
Cons: I was given a run down room in a nearby apartment building. It was large but had a noisy air conditioner and smelled terrible. It is similar to a 2 star road house. I assume the get the rating from the main tower hotel which needs renovation.
review from
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5.0
Pros: Free parking and close to the clinic. Twigs restaurant was nice and inside the hotel. Breakfast was good.
Cons: Originally got put in a nearby building with suites. It was definitely a 2 star rating and the air conditioner did not work. They moved me to the tower which met my expectations.
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4.0
Cons: Didn't come up to the expected quality that appeared on the website.
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10.0
Pros: The customer service provided by all staff.
Cons: I wished that they could accommodate early arrivals or late checkouts better. We a limited on when our flights arrive b and when we arrive early the rooms are not ready or if we leave on late flight than we have to check out early so the rooms get clean.
review from
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5.0
Pros: Location and shuttle services were positive. Nice having hot breakfast too.
Cons: Many things did not meet star level expectation: 1) room are outdated and in drastic need of overhaul 2) mattress and pillows poor quality 3) didn't like having to walk across street for restaurant, pool, hot breakfast , walk outside with wet head etc.
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10.0
Pros: Restaurant provided excellent service and outstanding food. Shuttle bus to Mayo Clinic was timely and a far better way to manage appointments.
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10.0
Pros: Shuttle service, staff and the kitchenette in the room. Rooms have always been clean. Shuttle staff very knowledgeable.
Cons: No
review from
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10.0
Pros: They went out of their way to help me find my charger that I left in the room.
review from
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10.0
Pros: The shuttle service was excellent- and liked that it wasn't in the midst of the downtown bustle!!
Cons: The only thing I noticed was there were places where the drywall was worn so I could tell it was older. And also the shower doors date it and looked worn.
review from
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10.0
Pros: The customer service provided by all staff.
Cons: I wished that they could accommodate early arrivals or late checkouts better. We a limited on when our flights arrive b and when we arrive early the rooms are not ready or if we leave on late flight than we have to check out early so the rooms get clean.
review from
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10.0
Pros: Restaurant provided excellent service and outstanding food. Shuttle bus to Mayo Clinic was timely and a far better way to manage appointments.
review from
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10.0
Pros: Shuttle service, staff and the kitchenette in the room. Rooms have always been clean. Shuttle staff very knowledgeable.
Cons: No
review from
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3.0
Pros: Parking was easier than most hotels in the area and it was free.
Cons: This is in NO away a 3 star hotel. Everything was 20+ years old and we had to enter the rooms from the outside which is not convenient when it is -5 degrees and snowing. Very disappointed.
review from
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5.0
Pros: Staff is very helpful. Very close to the clinic and parking is free.
Cons: This is not a 3 star hotel. It is 2.5 at most. I am not looking for a run down room with a kitchenette on a business trip. The building I was placed in is not connected to the pool or workout area. Not very convenient.
review from
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3.0
Pros: Location
Cons: It was toted as similar to a Hyatt Marriot....which it wasnt. It was more like an old old Holiday Inn
review from
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5.0
Pros: Location and free parking are a plus.
Cons: I was given a run down room in a nearby apartment building. It was large but had a noisy air conditioner and smelled terrible. It is similar to a 2 star road house. I assume the get the rating from the main tower hotel which needs renovation.
review from
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5.0
Pros: Free parking and close to the clinic. Twigs restaurant was nice and inside the hotel. Breakfast was good.
Cons: Originally got put in a nearby building with suites. It was definitely a 2 star rating and the air conditioner did not work. They moved me to the tower which met my expectations.
review from
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4.0
Cons: Didn't come up to the expected quality that appeared on the website.
review from
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5.0
Pros: Location and shuttle services were positive. Nice having hot breakfast too.
Cons: Many things did not meet star level expectation: 1) room are outdated and in drastic need of overhaul 2) mattress and pillows poor quality 3) didn't like having to walk across street for restaurant, pool, hot breakfast , walk outside with wet head etc.
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