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Trips
Grand Sierra Resort and Casino

Grand Sierra Resort and Casino

8.4
Excellent

Based on 13,960 reviews
 
2500 East 2nd Street, Reno, NV 89595, United States
  +1 775 789 2000
Grand Sierra Resort and Casino - Reno, NV, United States
Fri 17/8
Sat 18/8
Compare vs KAYAK |
TripAdvisor $56
Hotels.com $76
Agoda.com $84
TripAdvisor
per night
Hotels.com
per night
Agoda.com
per night

Rooms

Fri 17/8
Sat 18/8

King rooms

$56+

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Bed type
Provider
Nightly base price
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Unknown
$102 per night
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Unknown
$104 per night
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Unknown
$131 per night
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Unknown
$56 per night
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Unknown
$84 per night

Double rooms

$165+

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Bed type
Provider
Nightly base price
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Unknown
$165 per night

Standard rooms

$76+

Photo
Bed type
Provider
Nightly base price
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Unknown
$102 per night
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Unknown
$102 per night
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Unknown
$102 per night
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Unknown
$102 per night
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Unknown
$102 per night
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Unknown
$102 per night
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Unknown
$107 per night
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Unknown
$110 per night
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Unknown
$136 per night
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Unknown
$146 per night
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Unknown
$177 per night
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Unknown
$257 per night
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Unknown
$263 per night
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Unknown
$76 per night
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Unknown
$87 per night
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Unknown
$99 per night
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Unknown
$99 per night
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Unknown
$99 per night

Deluxe rooms

$236+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$236 per night

Reviews

Pros

Cons

Traveller rating

639
312
146
39
34

Time of year

Traveller type

Show reviews that mention

+
gsr
bowling alley
resort fee
movie theater
downtown reno
cigarette smoke
smoking room
casino hotel
casino room
family friendly
lots of activities
valet parking
indoor pool
great restaurants
great place
room was nice
friendly staff
hot tub
nice hotel
  • Poor
    Aug 2018
    2.0

    Sub standard room

    None.

    The room were not clean. You could find hair on the floor and shower. There were left over foods in the fridge from previous customer. It is not worth it.

  • Good
    May 2018
    7.4

    Good resort but with a few key problems

    Like the overall location, and idea off GSR. There was good opportunity for activities and the room quality itself was good.

    The casino still allows smoking in most public areas, which in 2018 is not really acceptable. Smoke fills the entire casino, and even was obviously present in my room on a non-smoking floor. My allergies and lungs were not happy. This was my third time at GSR, and, over the past 2 years the quality of the food served by their Grand Buffet and Grand Cafe has fallen off a cliff. The intended all-inclusive nature of the resort no long is appealing when you have to have food delivered before the food available on-site is repeatedly bad enough to need to complain to wait-staff.

  • Excellent
    Jan 2018
    10.0

    GSR is a place to go in Reno

    Casino, Children’s Arcade, ease of checkin/ checkout Lot of activities for all age group.

    Ability to make dinner reservations was not there.

  • Good
    Jan 2018
    6.5

    It was my first time there , and I liked that everything is there to have great fun in family

    The room , was not vacuumed, bathroom floor was not sweep and it wasn’t mopped, And front desk ask me if I wanted and upgrade for $20.00 more I said yes and what i found is what I just explained Thank you

  • Good
    Jan 2018
    8.0

    The room was nice and comfortable

    Everything was expensive and my girlfriends salmon was under cooked

  • Okay
    Dec 2017
    6.0

    The smell of cigarette smoke from casino.

  • Excellent
    Aug 2017
    10.0

    Staff, rooms and food.

    There was some construction and back parking was a little rough.

  • Poor
    Aug 2017
    2.0

    Resort Fee

    I liked how there was absolutely nothing I could do about the resort $33 resort fee

    What started out as one of the most affordable options with the listed price quickly changed to it being one of the expensive choices. The resort fee was not listed in the price & should've been. Also, upon check in, I was offered an upgrade that was more expensive to get features that I had already been told were included. If I paid more out of pocket to get the things that I was led to believe that I had already pud for, I would've almost doubled by price. And for what? This isn't Hawaii, it's Reno.

  • Excellent
    Jun 2017
    10.0

    Everything

    Everything was great

  • Excellent
    May 2017
    10.0

    Was offered an upgrade upon check-in and it did not disappoint. The room was clean, spacious, great views of the mountains and city, and comfortable bed. The temperature was set at a comfortable 67 degrees and the housekeeping staff was very courteous in understanding of our being in the room later and cleaned it promptly after. We are locals and GSR is consistently rated as one of the better casinos and staying there was no exception.

    There needs to be a bit more communication between front desk staff and housekeeping. When we extended our stay by a day (having work done on our house) apparently that message was not conveyed to housekeeping who was trying to kick my boyfriend out. It was resolved, but created some hassle for him.

  • Mediocre
    Apr 2017
    3.4

    Front Desk provided Smoking Room for family with Children

    Front Desk lady provided Smoking floor but didn't disclose it to us when we checked in. We found out from a guest in the elevator. My daughter and I couldn't sleep the entire night. We inhaled lots of 2nd hand smokes in our lungs. Complaints to Front Desk manager and she said there's no guarantee the guests will get non smoking room, even we have a child in our room. This is ridiculous!

  • Mediocre
    Apr 2017
    4.0

    Clean but missing basic things

    Clean rooms, restaurant staff nice, nice arcade and bowling alley.

    Missing safe, missing refrigerator, missing blow dryer in the room. Claimed that Nevada state fire code does not allow rollaway in a room with 2 beds and there is no mention of this when booking. I can't find this mentioned anywhere in any code online, so it seems like a BS reason. The square footage was certainly big enough to accommodate it.

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About

Overview

When you stay at Grand Sierra Resort and Casino in Reno, you'll be on a river, within a 10-minute drive of National Automobile Museum and Nevada Museum of Art. Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Reno? This resort has 200000 square feet (18580 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.4 Excellent

Based on 13,960 reviews

8.6

Vibe

8.5

Location

6.1

Breakfast

5.6

WiFi

Things to know

  • Spacious rooms
  • Nice building
  • Great menu

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Increased accessibility
Business centre
Car hire
Internet
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Bicycle hire
Casino
Game room
Spa
Hot tub
Outdoor pool
Skiing
Restaurant
Bar/Lounge
Air-conditioned
24 Hour Front Desk
Sauna
Free airport shuttle
Free parking
ATM on-site
Concierge service
Laundry facilities
Child pool
Beauty salon
Express check out
Hairdryer
Night club
Pets not allowed
Designated smoking area
Steam room
Storage available
Free valet parking
Wedding services
Lift

Photos

Grand Sierra Resort and Casino - Reno - Building Provided by Leonardo All photos (35)
Grand Sierra Resort and Casino - Reno - Banquet hall Banquets (2)
Grand Sierra Resort and Casino - Reno - Bar Bar (2)
Grand Sierra Resort and Casino - Reno - Bathroom Bathroom (1)
Grand Sierra Resort and Casino - Reno - Bedroom Bedroom (4)
Grand Sierra Resort and Casino - Reno - Bathroom Bathroom (1)
Grand Sierra Resort and Casino - Reno - Bedroom Bedroom (4)
Grand Sierra Resort and Casino - Reno - Casino Casino (1)
Grand Sierra Resort and Casino - Reno - Golf course Provided by Hotels.com Golf course (1)
Grand Sierra Resort and Casino - Reno - Hallway hallway (2)
Grand Sierra Resort and Casino - Reno - Lobby Lobby (5)
Grand Sierra Resort and Casino - Reno - Lounge Lounge (1)
Grand Sierra Resort and Casino - Reno - Pool Pool (5)
Grand Sierra Resort and Casino - Reno - Restaurant Restaurant (4)

Location

Most popular landmarks

  • Fun Quest 0.6 km
  • National Automobile Museum 2.5 km
  • Washoe County Library 2.6 km
  • Pioneer Center for the Performing Arts 2.7 km
  • Reno Amtrak Station 2.8 km
  • Nevada Museum of Art 2.8 km

Reno travel guide

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