Good to know
|Distance to city centre||3.9 km|
|"Courteous and helpful airport shuttle driver!"||(in 91 reviews)|
|"Nice clean room and very quiet."||(in 84 reviews)|
|"Great front desk staff!"||(in 92 reviews)|
|"Shower water pressure terrible"||(in 10 reviews)|
Time of year
Show reviews that mention
|bed was comfortable||in 57 reviews|
|close to the airport||in 133 reviews|
|desk staff||in 130 reviews|
|dog friendly||in 21 reviews|
|easy access||in 22 reviews|
|great location||in 86 reviews|
|great price||in 28 reviews|
|hotel itself was great||in 7 reviews|
|restaurant was good||in 51 reviews|
|room was clean||in 173 reviews|
|shower water||in 31 reviews|
|shuttle driver||in 41 reviews|
|shuttle service to the airport||in 38 reviews|
|smelled like smoke||in 4 reviews|
very pleasant staff. Great parking. Spacious room, good cable choices.
Nope. I'd book here again.
I like the fact that this staff is courteous always happy to help. They accept pets which is necessity for many and the grounds were well maintained as well as the inside housekeeping came buy each day around the same time if you choose. It was just all in all a pleasant experience.
The location was great not in the busy City area but centrally located so it was 10 to 15 minutes or closer basically from everything. Rooms were clean and the restaurant on the hotel was great. We were weary at first because it was so slow but what we had was delicious every time. Staff was pleasant and happy to help. It was definitely above what we had expected for the amount we paid. Very good rates compared to others in the area. I would definitely suggest them if you're traveling the area especially if you're traveling with your pooch.
The restaurant in the hotel had great food and the server, which was the only one on duty was absolutely amazing.
Basically everything else. The bed was extremely hard and impossible to sleep in, the amount for the incidentals was very high and we had no idea about it before arriving, because of hotel policy we almost couldn’t spend the night. We arrived at 11:30pm after dealing with flight delays and travel for 24 hours straight all we wanted was to get a small amount of shut eye before enduring more. When we arrived we ended up having to call someone across the country to help us with the incidental fees which we had no prior notice of. We spent an hour in the lobby trying to sort this out. It was beyond ridiculous. Both my boyfriend and I are military veterans and have stayed in our fair share of hotels and never once have we had 1) an incidental fee that was more expensive than the room itself and 2) were almost turned away because we didn’t have it all on a card.
The airport shuttle does not run all day but only at some random time. This however was advertised as 24hr shuttle. I learned of this when I checking out and after I had already paid to leave my car in their lot. Due to time I had to take a lyft which cost me more then the savings of parking on the hotel lot. I also walked back from the airport to my car, which was not far, but extremely inconvenient.
Clean rooms, All the necessities you need(toiletries, microwave, fridge, cable tv) friendly staff, quiet area, close to shopping and restaurants.
Complimentary Breakfast would be nice or discount at their in house restaurant. Indoor pool and jacuzzi would be a great add on.
Come enjoy our warm family atmosphere of SureStay Plus Hotel Reno Airport. You will immediately sense its special intimate atmosphere that makes you feel like being in your own home. Each detail has been passionately chosen. Along with our spectacular rooms, we also offer over 6,500 square feet of gorgeous meeting & conference rooms. If you just arrived and need a refreshing burst of energy, our swimming pool is inviting. After a swim, experience our amazing Plaza Court Restaurant with Chef Ernesto. To end your evening have a nightcap in the Crosswinds Lounge. We are located in close proximity to Reno-Tahoe International Airport. Lake Tahoe is just 35 minutes away with activities from skiing and snowboarding, kayaking, hiking, biking, horseback riding, golfing & casinos. From business trips to personal getaways, the SureStay Plus® Hotel Reno Airport is an ideal choice. We are proud to be your home away from home.
based on 2,391 reviews
Things to know
- Clean rooms
- Good access to airport
Policies vary by room type and provider.
FAQs when booking at SureStay Plus Hotel by Best Western Reno Airport
Where is SureStay Plus Hotel by Best Western Reno Airport located?
SureStay Plus Hotel by Best Western Reno Airport is located at 1981 Terminal Way in East, 3.9 km from the centre of Reno. Fun Quest is the closest landmark to SureStay Plus Hotel by Best Western Reno Airport.
When is check-in time and check-out time at SureStay Plus Hotel by Best Western Reno Airport?
Check-in time is 15:00 and check-out time is 11:00 at SureStay Plus Hotel by Best Western Reno Airport.
Does SureStay Plus Hotel by Best Western Reno Airport offer free Wi-Fi?
Yes, SureStay Plus Hotel by Best Western Reno Airport offers free Wi-Fi.
Does SureStay Plus Hotel by Best Western Reno Airport offer free parking?
Yes, SureStay Plus Hotel by Best Western Reno Airport offers free parking.
Does SureStay Plus Hotel by Best Western Reno Airport offer free airport shuttle service?
No, SureStay Plus Hotel by Best Western Reno Airport does not offer free airport shuttle service.
How far is SureStay Plus Hotel by Best Western Reno Airport from the airport?
SureStay Plus Hotel by Best Western Reno Airport is 0.5 km from Reno.
Can you bring pets to SureStay Plus Hotel by Best Western Reno Airport?
Yes, SureStay Plus Hotel by Best Western Reno Airport is a pet-friendly hotel.
Does SureStay Plus Hotel by Best Western Reno Airport have a pool?
Yes, SureStay Plus Hotel by Best Western Reno Airport has a pool on-site.
Reviews about SureStay Plus Hotel by Best Western Reno Airport
Most popular landmarks
- Fun Quest 2.2 km
- Washoe County Library 3.2 km
- National Automobile Museum 3.3 km
- Nevada Museum of Art 3.4 km
- Pioneer Center for the Performing Arts 3.4 km
- Reno Riverwalk District 3.7 km