Days Inn by Wyndham Rapid City

Housekeeping staff were exceptionally friendly - Walking to and from our room, every single person greeted us with a smile and said "Good morning!" Front desk and breakfast staff were equally friendly and diligent. Impressive breakfast included, which featured hot biscuits & gravy as well as waffles each morning. Pool and hot tub were in great shape and reasonably sized. King suite was roomy, bed was clean and comfy, and the in-room fireplace was quite nice.

Deluxe King Suite was a little bizarre, and disappointing in many ways. The bathroom had no ventilation fan, and is sort of like a narrow hallway that goes behind the room, likely intended as a buffer-zone to keep out noise from the hotel and nearby stairwell/doorway. Nearby door's security mechanism didn't lock, even at night. Carpet in our room felt rather old and worn. Mini-fridge was turned off and stunk of mold, which lingered in the room. A number of light bulbs in room were burnt out. HDTV is in fact just a 720p flat-screen with only a few actual digital channels, and mostly analog channels which were noisy, monaural and not upscaled to fit the TV's resolution. Oddest of all, the stated "hot tub" was really just a drop-in style soaker tub with jets, suitable for maybe 2 slim-build persons at most, and situated in the corner of the room on a raised/tiled surround. No enclosure around it to keep humidity out of the air, no tiled/drained floor nearby to keep water off the carpet. While it looked maybe 5 years old at most, you could smell a certain mustiness if you stood nearby it. The jets worked well enough, but the control knobs for adjusting them aren't attached to anything and are just sitting in the holes for appearances.

Breakfast was decent. Shower was decent. Bed was comfortable.

Breakfast could use a few more options.

Location was very good. Clean rooms and nice overall facility

Pool temperature was too cold. Other guests made similar comments