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The Collective Paper Factory
4 stars

The Collective Paper Factory

37-06 36th Street, Queens, NY 11101, United States
Queens, NY
See location+1 718 392 7200
8.0
Very good
based on 2534 reviews
2,534 reviews
Provider
Provider for The Collective Paper Factory
Provider for The Collective Paper Factory
Provider for The Collective Paper Factory

Photos of The Collective Paper Factory

Overview

Rating

Just 10 minutes' walk from 36th Avenue Subway Station, Paper Factory Hotel has a convenient setting, making it an ideal place to stay when visiting New York City. It also features a car rental desk, an express check-in and check-out feature and a 24-hour reception.

A concierge, a ticket service and luggage storage are just some of the available services at the hotel. Guests are able to unwind with a book in the library.

Paper Factory Hotel features elegant rooms equipped with a microwave, a hair dryer and a refrigerator, plus all the essentials to ensure an enjoyable stay.

On-site dining options include Mundo Restaurant, which is an ideal place to enjoy a meal.

Central Park, United Nations Headquarters and LaGuardia Airport are a brief car ride from the hotel. Guests can also easily visit Kaufman Astoria Studios.

Rating
8.0
Very good
Based on 2,534 verified guest reviews

Latest deals for The Collective Paper Factory

Wed 26/3
Thu 27/3

Amenities at The Collective Paper Factory

  • Fitness centre
  • Restaurant
  • Free Wi-Fi
  • Meeting/Banquet facilities
  • Laundry service
  • Laundry facilities
  • Express check-out
  • ATM on-site
  • 24-hour front desk
  • Disabled access

Services and conveniences

  • ATM on-site
  • Express check-out
  • Meeting/Banquet facilities
  • 24-hour front desk

Accessibility and suitability

  • Disabled access
  • Lift

Laundry

  • Laundry facilities
  • Laundry service

Kitchen

  • Kitchen

Dining

  • Restaurant

General

  • Storage available

Fitness

  • Fitness centre

Basics

  • Free Wi-Fi

Reviews of The Collective Paper Factory

8.0
Very good
2534 verified ratings
Wonderful
1044
Very good
548
Good
471
Okay
189
Fair
128
Mediocre
58
Poor
96

Summary of reviews

Guests say
Overall, guests appreciated the unique decor, cleanliness, and excellent service from the staff, particularly highlighting the hotel's great location near the subway and tourist attractions. However, there were numerous complaints regarding room availability, bathroom issues, unexpected charges, and noise levels that affected the overall experience.
AI-generated from customer reviews
Service9.5 out of 10
Cleanliness9 out of 10
Location9 out of 10
Atmosphere3 out of 10
Value for Price2.5 out of 10
Bathroom2.5 out of 10
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All reviews

5.4
Fair
Anonymous, Jul 2017
Pros (+) Cool setting a little different could be really good
Cons (-) Old elevators slow and half the time out of order. Rooms small but comfortable.
7.1
Good
Anonymous, May 2017
Pros (+) The decor was the highlight of the stay. I was only in for a night but that didn't stop the service from giving their best.
Cons (-) I was on the first floor right on the street and I mean right on the street. The noise wasn't an issue as much as the people on the sidewalk looking right in my room. The tv didn't work. I found this out after coming home late and felt it eccentric to call to have it fixed at 2 am especially when you're only there for 1 night. Lastly, there were ants in my room. They got into some of my things and...
Read more
8.8
Very good
Anonymous, Feb 2017
Pros (+) The industrial chic decor was remarkable. We felt like we were exploring and discovering as we'd take closer looks at vintage registers, a wood+leather ping pong table, or various London phonebooths. And the staff, whether at the desk, from housekeeping, or from the restaurant/bar Mundo were all kind and communicative. Our room, while not spacious, was comfortably setup/decorat ed. The quirky lamp...
Cons (-) Small details that we wished would be different: the sheets could be softer, the bathroom trashcan could be quieter/silent (it's the pedal-lid kind), and the fragrance (like cologne) in the lobby is entirely too powerful. We also wished there was something approximating room service: where our order at Mundo could be brought up to our room instead of us having to pick it up. That would've probably...
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10
Wonderful
Anonymous, Jan 2017
Pros (+) Clean rooms, great staff, convenient location to trains and to local attractions like the museum of the moving image, great service.
6.8
Okay
Anonymous, Oct 2016
Cons (-) Shower was not clean enough.
7.7
Good
Anonymous, Oct 2016
Pros (+) Got a good long term discount on the room. Nice coffee downstairs. Restaurant closed for renovations much of the time I was there, which was disappointing. Room bright and clean and comfortable. Right on top of the subway, though lots of repairs and delays when I was in town.
Cons (-) Housekeeping could have been a little more meticulous. Sometimes things weren't replaced.
8.0
Very good
Anonymous, Dec 2015
Pros (+) The place was great with a funky decor. Clean with comfy beds. Bar and restaurant in hotel a bonus! Easy enough on weekends to find off street parking. Not sure if it was as easy during week
Cons (-) Construction on our side of building starting at 6am!! Cannot sleep with that noise!
7.1
Good
Anonymous, Jun 2015
Pros (+) The hotel and staff were very nice. The hotel scenery was awesome and it always smelled good. Our room was clean. It was really close to the subway station and a short ride to the city. Its also close to a cool town called Astoria with bars and little restaurants and its also super close to La Guardia airport. The area around it is not the nicest and I wouldn't walk by myself but it wasn't too bad...
Cons (-) Everything was good except for our bed. It was the squeakiest, loudest bed I have ever slept on. And yes, the walls are very thin so when my neighbors phone rang it sounded like my phone rang next to my bed. Not a great place to stay if you are newlyweds, light sleepers, or enjoy privacy.
Read more
8.0
Very good
Anonymous, Apr 2015
Pros (+) The staff was friendly and courteous, good live music at Mundo a restaurant they have downstairs. They have a communal kitchen on he 4th floor (convenient for some not for all) and a decent gym on the 2nd floor. They have good eco friendly toiletries
Cons (-) The room was small and the air conditioner didn't work. It turned on but I didn't feel an change. The elevator is a little creaky and there's no mini fridge in the room.
8.0
Very good
wyatt, Apr 2015
Pros (+) Clean. Nice front desk staff. Comfy beds

Location

37-06 36th Street, Queens, NY 11101

What's nearby

  • Museum of the Moving Image0.5 km
  • Silvercup Studios1.4 km
  • Isamu Noguchi Sculpture Museum1.8 km
  • Socrates Sculpture Park1.8 km
  • MoMA PS11.8 km
  • Pepsi Cola Sign2.6 km
  • Astoria Park2.7 km
  • Gantry Plaza State Park2.7 km
  • Queens Center Mall5.3 km
  • New York Hall of Science6.3 km
  • Queens Zoo6.5 km
  • Arthur Ashe Stadium6.8 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Collective Paper Factory

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Collective Paper Factory

  • How long should you stay at The Collective Paper Factory? KAYAK users usually book their rooms here for 6 days.

FAQs when booking at The Collective Paper Factory

  • Where is The Collective Paper Factory located?

    The Collective Paper Factory is located at 37-06 36th Street, 8.5 km from the centre of Queens. Museum of the Moving Image is the closest landmark to The Collective Paper Factory.

  • When is check-in time and check-out time at The Collective Paper Factory?

    Check-in time is 15:00 and check-out time is 11:00 at The Collective Paper Factory.

  • Does The Collective Paper Factory offer free Wi-Fi?

    Yes, The Collective Paper Factory offers free Wi-Fi.

  • How far is The Collective Paper Factory from the airport?

    The Collective Paper Factory is 3.9 km from New York Skyports SPB.

  • How does KAYAK find such great The Collective Paper Factory hotel deals?

    KAYAK scours the web for all room deals available at The Collective Paper Factory in Queens and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Collective Paper Factory and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Collective Paper Factory.

See more FAQs

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Good to know

Value for money

7.6

Distance to city centre

8.5 km

Nearest airport

New York LaGuardia

Distance to airport

5.3 km