Hotel Acadia

The location was great.

Old and we were told we had to stay at other location across street from the hotel. There was no previous communication about this. We were only there for 2 days so we didn’t mind but wish we knew that we were staying somewhere else.

The hotel is located in the old town which is the place to be in Quebec.

We been located in another Hotel than the one we have intended to be booked into. So pictures of hotel and rooms attract us, but it turned out that reality was very different much to our regret. The hotel was in overall poor conditions, renovations seem to be outstanding since decades. Rooms are so small, that there is more space than just for the small bed, cleanness is in general on very low level. Although it was getting quite cold overnight, heating is not working. Our inquires have not been taken care of the reception. Compared to other accommodations during our trip thru Canada, price value relation was the lowest.

Room was not in hotel I reserved. Room was noisy, cramped poorly laid out. It was not in the hotel I reserved and paid for and I was told when I checked in to go down the street, up an alley and into another hotel with a shabby, noisy room. After one night I left and hotel refused to refund my prepaid second night.