Fairmont Le Chateau Frontenac

Gorgeous hotel in a fabulous location

Pros: The hotel is in the best location for someone wanting to see different parts of Quebec City. The staff is very well trained and seems to try to exceed expectations. This is a gorgeous historic hotel that has been extensively renovated. The pool and spa, all the restaurants, etc. are at or above the standards of what you will find in more modern luxury hotels. Based on my experience, I would recommend staying in one of the traditional decor rooms (preferably beginning 62##).

Cons: Initially, we were offered an upgrade to one of the remodeled rooms, but we thought the window was very small and the room felt rather claustrophobic. So, we asked to be put back in the traditional decor, unrenovated rooms and found it to be much larger and comfortable with a double window and a great view. Of course, these two rooms (out of the 600 in the hotel) likely were not representative of all the remodeled/traditional room layouts. Just my experience.

Amazing landmark

Pros: Beautiful hotel, friendly and super accommodating staff. Wish we had more time to use the pool and to relax at the lounge area by the pool. It is close o all. We will go back again.

Cons: Parking is pricy. We got complimentary water the first day and then no more afterwards. Water is $8 a bottle in the room! Lobby could use some updating.

GREAT WITH ONE EXCEPTION

Pros: Well kept facility and competent staff. Great location. Would come again.

Cons: But . . . you run a luxury hotel. And then you do a Motel 6 maneuver and charge people for WiFi in their room. I would expect this from an American airline company (the worst customer service businesses on the planet), but not from a top-end hotel chain.

Pros: All staff was very accommodating and a pleasure to deal with.

Great location

Pros: The hotel staff is very professional and helpful, and location is close to most travel attractions. It's a landmark hotel with signifiant history.

Cons: None

Pros: Staying in a historic building in a great city. Didn't touch the car for 4 days. Great dining both in and around the hotel at a number of spots. Unbelievable views.

Cons: Only that I didn't plan on a longer stay.