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Riu Palace Punta Cana

4 stars
Punta Cana, Dominican Republic
See location
7.8
Good
13 reviews
Sat 13/4
Wed 17/4

About Riu Palace Punta Cana

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi and Breakfast for free
Located on a spectacular stretch of white sandy Beach in Punta Cana.

Latest deals for Riu Palace Punta Cana

Sat 13/4
Wed 17/4
How payments to us affect rankingMore info
Deluxe room
bed type unknown
bed type unknown
Superior room
bed type unknown
bed type unknown
bed type unknown
Standard Room
bed type unknown
bed type unknown
bed type unknown
Double room
2 double beds
bed type unknown
1 king bed
King room
1 king bed
1 king bed
bed type unknown

*Total includes estimated local taxes & fees payable on check out.

Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Riu Palace Punta Cana

  • Fitness centre
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Flat-screen TV
  • Child pool
  • Meeting/Banquet facilities
  • Parking
  • Laundry service

Things to do

  • Gift shop
  • Fishing
  • Game room
  • Pool table

Services and conveniences

  • ATM on-site
  • Meeting/Banquet facilities
  • Room service
  • 24-hour front desk

Outdoor

  • Beach towels
  • Grill
  • Garden

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Family friendly

  • Babysitting or child care
  • Complimentary breakfast
  • Child pool

Basics

  • Free Wi-Fi
  • Fan
  • Air-conditioned

Accessibility and suitability

  • Disabled access
  • Lift

Dining

  • Restaurant
  • Coffee machine

Health and safety

  • Daily housekeeping
  • Safe

Pool and spa

  • Sauna

Parking and transportation

  • Parking

Media and entertainment

  • Flat-screen TV

Bathroom

  • Hairdryer

Fitness

  • Fitness centre

Reviews of Riu Palace Punta Cana

All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.

7.8
GoodBased on 13 verified guest reviews
4.6Families
9.2Couples
8.0Friends

Traveller type:
Time of Year:
Traveller rating:
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J
2.0 Poor
We liked the drinks but the food was horrible, they need to improve on the quality. When we got to the room, the bathroom was not cleaned and my kids got sick because of the food. We left the hotel the next day. I do not recommend this hotel at all.
B
10.0 Wonderful
Pros:Luxurious newly renovated hotel suits with courteous staffs, excellent cuisines at specialty and buffet restaurants as all inclusive price.
Cons:None
A
8.0 Very Good
Pros:friendliness of staff
Cons:restaurants requiring evening reservations served average to poorly prepared food, especially the steakhouse!!
A
10.0 Wonderful
Pros:I went to Riu Palace Punta Cana with my partner and my in-laws for my friend's wedding. I cannot find enough words to describe how much we loved our stay at the hotel. We had an amazing time and loved that the staff was so friendly and accommodated us anyway they could. I would without doubt recommend this resort to anyone!! I would surely love to go back!
Cons:There is not one thing that I can think of that I did not like about the resort. Everything was on point and worth the money!
I
6.0 Okay
Cons:Was expecting more, a little disappointed.
A
9.7 Wonderful
Pros:All of the staff members were professional, proficient, and polite. However, some of them were simply outstanding. The food was good, and the facilities were very well maintained. The atmosphere was festive where it should be, and relaxing where you would expect it to be.
Cons:The beach was filled with seaweed. There was no non-smoking outside sitting area.
M
10.0 Wonderful
Pros:Resort and weather were terrific. Staff friendly and eager to help. We have stayed at several other Riu resorts and this was the best. We will definitely be back!!!
Cons:Food was good but not great. Breakfast & Lunch were pretty much the same selections everyday. Dinner was very good and varied every night. The staff were friendly and eager to help but spoke and understood very little English which always creates a challenge.
J
8.6 Very Good
Pros:It was a very beautiful hotel. The amenities are top notch. Great value.
Cons:The front desk staff are horrible. Basically, I clearly booked through Kayak, so upon arrival I attempted to check in. This process took over 2 hours of standing at the front desk and waiting for their "main office" to figure out my booking. This is all after showing them all of my Confirmation #'s and booking info. No sorry, no discount... nada. After 6 days of a very nice stay, I try to check out. They won't let me leave and threaten to call the police because they claim that I haven't paid. They make me miss my flight. Another 2 hours at the front desk and they tell me that it was their mistake, I have paid. Yeah, no s##t!!! We discussed this in length 6 days ago. So, I demand that they give me a free night, and pay me for my flight rebooking fees. They promptly said no, and said that they could give a discount on my room for that night. So, I had to pay for another night, pay to change my flight and miss a day of work. It was a nightmare. So, buyer beware!!!

Location

Playa de Arena Gorda, Punta Cana

What's nearby

  • Punta Blanca Golf Course0.9 km
  • Iberostar Golf Course1.7 km
  • Cana Bay Golf Club2.4 km
  • White Sands Golf Course2.5 km
  • Hard Rock Casino Punta Cana2.7 km
  • Avalon Casino Punta Cana3.8 km
  • Hoyo Azul4.2 km
  • Cocotal Golf and Country Club6.8 km
  • Dolphin Island Park6.9 km
  • The Faldo Legacy Course at RocoKi9 km
  • Playa Bavaro Beach9.2 km
  • The Lakes Barcelo Bavaro Golf Course9.5 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Riu Palace Punta Cana

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Riu Palace Punta Cana

  • What wedding packages are offered by the Riu Palace Punta Cana?

    If you plan on celebrating your special day at the hotel, there are a selection of packages that you can choose from. The Classic Package is a simple choice that includes a wedding planner and can support up to 18 guests, while the Royal Package will include a wedding cake, romantic massage for the couple, and sparkling wine. To have a particularly luxurious wedding, opt for the Caprice Package, which will also provide chocolate covered fruit and sparkling wine for the couple, late check-out for the day after the wedding, and a complimentary room upgrade.

  • What sports and activities are provided by the Riu Palace Punta Cana?

    Guests at the hotel can partake in a variety of sports and activities for free. The hotel has a large stock of kayaking, windsurfing, and snorkeling equipment that can be rented by guests to be used at the nearby beach, and a diverse selection of fitness classes are offered in the RiuFit area, including yoga and Pilates. If you are interested in learning how to scuba dive, you can take a free introductory course through the hotel, with more advanced courses costing an additional fee.

  • Are any special spa treatments offered at the Riu Palace Punta Cana?

    If you would like to tighten your skin and reduce the appearance of fine lines, select either the Collagen Plus or Luminous Facial, as both treatments last for 60m, cost 7,780 DOP (approximately 155 USD), and will leave your face looking smooth and glowing. To reduce tension from your body and leave you feeling relaxed, make a reservation for the popular Stress Cure massage, which lasts 80m and costs 6,280 DOP (approximately 125 USD).

  • What types of entertainment are offered by the Riu Palace Punta Cana?

    The hotel hosts several weekly themed Riu Pool Parties that are adults only and provide a selection of food, drinks, and music. All guests at Riu Palace Punta Cana will also receive free entrance to the "Pacha" club, a popular hangout spot that is open 7 days per week. When you arrive at the resort, you will be presented with an itinerary of live entertainment, including music and shows, such as standup comedy.

  • What is the best way for guests to travel from Punta Cana International Airport to the Riu Palace Punta Cana?

    For those that will be arriving at Punta Cana International Airport, it is best to take a taxi or rent your own personal car to travel to the Riu Palace Punta Cana, as there is not an extensive public transportation system in the region. The drive will take between 25 to 30m depending on traffic conditions, and a one-way taxi ride will cost 2,000 DOP (approximately 40 USD). If you plan on renting your own car, you will find several companies to choose from in the Arrivals terminal of the airport, including options such as Thrifty, Dollar, Avis, Budget, InterRent, and Prestige. (Prices checked 03/06/19).

  • Where is Riu Palace Punta Cana located?

    Riu Palace Punta Cana is located at Playa de Arena Gorda, 5.3 km from the centre of Punta Cana. Punta Blanca Golf Course is the closest landmark to Riu Palace Punta Cana.

  • When is check-in time and check-out time at Riu Palace Punta Cana?

    Check-in time is 15:00 and check-out time is 11:00 at Riu Palace Punta Cana.

  • Does Riu Palace Punta Cana offer free Wi-Fi?

    Yes, Riu Palace Punta Cana offers free Wi-Fi.

  • How far is Riu Palace Punta Cana from the airport?

    Riu Palace Punta Cana is 20.4 km from Punta Cana. Riu Palace Punta Cana is 56.1 km from La Romana.

  • Does Riu Palace Punta Cana have a pool?

    Yes, Riu Palace Punta Cana has a pool on-site.

  • How does KAYAK find such great Riu Palace Punta Cana hotel deals?

    KAYAK scours the web for all room deals available at Riu Palace Punta Cana in Punta Cana and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Riu Palace Punta Cana and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Riu Palace Punta Cana.

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5-star hotel
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4-star hotel
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4-star hotel
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4-star hotel
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Good to know

Value for money

6.4

Distance to city centre

5.3 km

Nearest airport

Punta Cana

Distance to airport

20.0 km