Good to know
|Distance to city centre||4.2 km|
|Distance to airport||17.0 km|
Time of year
Show reviews that mention
|beach and around pool||in 9 reviews|
|food was good||in 81 reviews|
|friendly staff||in 76 reviews|
|lots of activities||in 13 reviews|
|mexican restaurant||in 10 reviews|
|nice beach||in 42 reviews|
|ocean view||in 15 reviews|
|poor service||in 33 reviews|
|reserved a king||in 3 reviews|
|rooms were clean||in 4 reviews|
|shows||in 7 reviews|
|towel policy||in 3 reviews|
Great location. Nice pools and selection of food. Went to Puerto Morelos a couple times for diving. Close for that area.
Not a thing
The pools were amazing and relaxing. The staff was always willing to help, just a phone call away. Alcohol choices were amazing. Many restaurant choices.
No areas with snacks or snacks to order throughout the day if you were hungry between meals. The pillows and beds are uncomfortable and hurt my back. Buffet could have better quality food.
The bed was comfortable and the room was nice. Most of the fool was very good. Entertainment was decent. We liked the adult pool, because it was much quieter and Ricardo, the drink waiter was excellent!
The beach was awful, seaweed everywhere and it stunk really bad! Being a middle aged older couple and our room was placed right in front of the children's pool area. Not good! The AC stopped working in our room the 2nd or 3rd night and we had to go sleep in another room for the night. I got a tick in my arm from sitting at the pool area and did my best to get it out. Went to medical and they wanted to charge me $150 US. The next day another tick landed on my back at the pool, but luckily I grabbed it before it embedded itself. We got stuck in the elevator once and it was so HOT in there, and then it was out for a day and then my husband got stuck in it again another day. We also got sick with diarreaha and most of our friends did too. I still have it 2 weeks later.
Check In is terrible .
Location and amenities
I totally got baited and switched on my room. Paid for ocean view and they said they had no more left and would not reduce my room rate to reflect the room I received. Management refused to do anything. Ripped off!
The Ocean Coral & Turquesa Resort is a five-star resort hotel that was awarded the Best International Resort Award from Conde Nast Traveler in 2013. This resort sits right on the ocean in Puerto Morelos-Riviera Maya. The airport is connected to this resort, which is just three miles from the Crococun Zoo and Puerto Morelos Town Square. Guests can also explore Ojo de Agua Beach and the Dr. Alfredo Barrera Marin Botanical Garden, located within minutes of the resort.
Ocean Coral & Turquesa Resort is an all-inclusive resort that features a private beach and full-service spa. There are 9 restaurants onsite for guests to choose from, along with a variety of activities for adults, families, and groups alike. There is a children’s club and themed restaurants for a fun experience in the Riviera Maya. The resort has an onsite diving center for lessons and more. There are four outdoor pools, including a kid’s pool and hot tub area. The resort also offers a business center, onsite laundry service, outdoor tennis courts, limited complimentary parking for guests.
There are 586 guest suites available at the resort, which all include free WiFi and well-appointed, modern amenities. Room service and free minibars are included with the room price, as is most of the food and drink during your stay. Guest rooms offer a clean, modern design with stunning views of the ocean, pool, or garden area with a private balcony or terrace in each room. Upgraded suites include additional living space and Privilege services and amenities that are exclusive for Privilege guests.
based on 3,833 reviews
Things to know
- Nice building
- Friendly service
- Friendly atmosphere
- Recreation staff is nice
Policies vary by room type and provider.
Reviews about Ocean Coral & Turquesa by H10
Most popular landmarks
- Crococun Zoo 2.3 km
- Puerto Morelos Lighthouse 4.2 km
- Puerto Morelos Town Square 4.2 km
- Arrecife de Puerto Morelos National Park 4.7 km
- Dr. Alfredo Barrera Marin Botanical Garden 5.9 km
- Bonanza Ranch 13.2 km
|Playa Del Carmen||36.8 km|