Prices are in New Zealand Dollars.

Now Sapphire Riviera Cancun Resort And Spa

SM 11, MZ 9, Lote 10, 77580 Puerto Morelos, Quintana Roo, Mexico
+52 998 872 8383

Cheapest
rate per night

8.7

Excellent
based on 2,136 reviews
Now Sapphire Riviera Cancun Resort And Spa - Puerto Morelos, Quintana Roo, Mexico
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Compare vs KAYAK |

Provider Nightly total
Hotels.com $280
AMOMA $294
KAYAK $303
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AMOMA
KAYAK

Good to know

Distance to city centre 3.6 km
Location rating 8.2
Nearest airport Cancun
Distance to airport 17.5 km

Rooms

Check-in
Check-out

Deluxe rooms

$280+

Photo
Bed type
Provider
Nightly base price
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Unknown
$280 per night
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Unknown
$327 per night
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Unknown
$327 per night
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Unknown
$340 per night
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Unknown
$354 per night
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Unknown
$360 per night
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Unknown
$374 per night
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Unknown
$412 per night
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Unknown
$442 per night
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Unknown
$451 per night
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King bed
$511 per night
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Unknown
$527 per night
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Double bed
$536 per night
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Unknown
$574 per night
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Unknown
$602 per night

Double rooms

$360+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$360 per night
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Double bed
$521 per night
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Double bed
$531 per night
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Double bed
$565 per night

King rooms

$326+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
$326 per night
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King bed
$326 per night
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King bed
$552 per night
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King bed
$614 per night

Reviews

Pros

Cons

Traveller rating

56
17
3
1
0

Time of year

Traveller type

Show reviews that mention

+
activities in 6 reviews
air conditioning in 12 reviews
beach bar in 7 reviews
beautiful room in 22 reviews
bitten by mosquitos in 6 reviews
contracts in 2 reviews
friendly and accommodating in 7 reviews
great food in 41 reviews
great service in 29 reviews
hot water in 13 reviews
morning breakfast buffet in 10 reviews
pool and room in 20 reviews
sales pitch in 1 review
seaweed on beach in 28 reviews
staff were amazing in 57 reviews
tasted terrible in 2 reviews
water pressure in 16 reviews
water pressure in shower in 11 reviews
  • Mediocre
    Nov 2019
    3.8

    The pools and beach were great, they had grill by the pool which has burgers and hot dogs being made fresh. The only hot food you'll get on the resort.

    Probably one of the worst experiences for an all inclusive resort. They're were no kiddie pools or kids activities. The entertainment was non existent. The food was horrible and cold. Room service was a night mare. We were on a big family trip for a wedding, so all my cousin's had come to my room to hang out and they refused to give us enough food because only 2 people were assigned to the room, when we explained that all of us where here they still refused. Whenever I would call the front desk for assistance or for information I got put on hold and or hung up on. Over all horrible experience. The drinks were also so watered down we bought 6 bottles from duty free for the family.

  • Excellent
    Nov 2019
    10.0

    Great food and staff was extremely nice!

    Disco needs a remodeling.

  • Excellent
    Oct 2019
    9.2

    Service is incredible, very nice staff and rooms

    Renovation was not finished when we arrived. We were dissapointed the kids area was not finished even though we called to confirm and were told otherwise. Staff made their best to keep our stay nice.

  • Okay
    Aug 2019
    4.6

    Beach size and the efforts to clean sargasso

    Remodeling, demolition and construction where taking place during the stay. It was noisy and they moved me to another hotel for the last 2 nights of my reservation because the hotel was to close for two months. They simply threw me away to another now hotel and "forgot" to mention all the perks I had already paid in Sapphire. It was the worst of my stays in a now hotel. I got a horrible room in the Now Jade with ants all over the walls and every time I mentioned my room number for a preferred expected service I had to explain at the spa, the reception, restaurants I was a preferred guest Wich they didn't knew because of the type room I got. You should not allow a guest to book a room in dates where hotel is to be closed or under renovations.

  • Excellent
    Aug 2019
    8.8

    The best of all is the restaurant and pool Staff, they are SO nice and always trying to spoil you, and make you feel like home.

    I traveled with two seniors, and they offered wheelchair on the booking process, once there they told us that golf carts will be available to transport them instead of the wheelchair. The first days the service was excellent, from day 3 the service was awful, sometimes they had to wait 15 or 20 minutes, and some days the cart never showed. And they had to walk even under the rain. The worst part was to see young people taking carts on the lobby while my family was waiting in our room, I went to talk to someone, and he told me they give priority to drunk people because they could have an accident walking to their room. Since the day I went to talk to them, the cart service was even worse.

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About

Overview

Now Sapphire Riviera is an upscale all-inclusive beachfront resort offering a luxury experience in dreamy Cancun, Mexico. Its vibrant tropical setting right on a white-sand beach with sparkling turquoise waters, combined with its high-end facilities, make it the perfect place for a couples getaway, a family vacation, or a destination wedding.

Modern rooms with sophisticated, tropical-inspired decor are airy, spacious, and chic. Suites include a private balcony, spacious bathroom and shower, luxury bath amenities, 24-hour room service, complimentary mini-bar, unlimited wifi, a flat screen television, alarm clock with iPod docking station, air-conditioning, ceiling fan, coffee and tea maker, marble floors, sofa, and a hair-dryer. Rooms have stunning ocean views and premier rooms feature an extra-spacious private terrace with whirlpool and Club privileges. Rooms are pet friendly.

During their stay at Now Sapphire Riviera Cancun, guests can relax by the pools, utilize the lounging areas on the soft white-sand beach, take part in a traditional Temazcal ceremony, kayak, go snorkeling or deep sea diving, use the golf courses, and explore the Riviera Maya. Special activities for kids can be arranged.

At this all-inclusive hotel, guests receive unlimited access to the many onsite a la carte restaurants. Bluewater Grill serves up grilled favorites, Cibu offers delicious Mediterranean Cuisine, Coco Cafe serves premium coffee and deli treats, Fresco’s menu has a mouth-watering selection of Mexican dishes, Lemongrass offers Asian cuisine, Market Cafe serves an international buffet, and Paramour specializes in authentic French Fare. Guests have access to complimentary unlimited top-shelf spirits at any of the onsite bars and lounges.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.7 Excellent

based on 2,136 reviews

9.1

Service

8.7

Pool

5.7

Beach

5.6

WiFi

Things to know

  • Nice building
  • Friendly atmosphere
  • Friendly service
  • Recreation staff is nice

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Babysitting or child care
Business centre
Car hire
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Bicycle hire
Spa
Hot tub
Outdoor pool
Snorkelling
No smoking
Restaurant
Bar/Lounge
Beauty salon
Air-conditioned
24-hour front desk
Night club
Safe
Sauna
Free parking
Playground
Pool table
Private beach
Designated smoking area
Storage available
Pets allowed on request. Charges may apply.
Terrace/Patio
Laundry facilities
Game room
Child pool
Hairdryer
Coffee shop
Steam room
Free valet parking
Wedding services
Outdoor tennis
Cable or satellite TV
Airport shuttle
Lift

FAQs when booking at Now Sapphire Riviera Cancun Resort And Spa

What activities does the Now Sapphire Riviera Cancun Resort And Spa offer for kids?

If you will be staying at the Now Sapphire Riviera Cancun Resort And Spa with your family, there are two kids clubs you can choose from, known as the Explorer’s Club for Kids and the Core Zone Teen's Club. Open from 9:00 am to 10:00 pm every day, each of these clubs offers a variety of activities, including arts and crafts, video games, movie nights on the beach, board games, ping pong, pool, foosball, and air hockey.

Are any sports activities offered at the Now Sapphire Riviera Cancun Resort And Spa?

The Now Sapphire Riviera Cancun Resort And Spa has several beach and pool volleyball courts that can be used by all guests during the day, as well as soccer, basketball, and water polo equipment that can be rented. To meditate and relax, consider signing up for one of the resort’s guided yoga classes that take place directly on the beach. If you’re interested in seeing more of the region’s natural scenery and stretching your legs, you can also take a bike tour of the area.

Does the Now Sapphire Riviera Cancun Resort And Spa offer any special tours or excursions for guests?

The Chichen Itza tour is popular among guests at the Now Sapphire Riviera Cancun Resort And Spa, as it allows visitors to explore a site that once was the center of the Mayan pilgrimage. There are also several excursions that will take you to Xcaret, an eco-park that offers theater shows and a selection of activities, such as ziplining. If you enjoy archaeology, make sure to book a trip to Tulum, a scenic collection of ruins that is located directly next to the Caribbean Sea.

What wedding packages are offered by the Now Sapphire Riviera Cancun Resort And Spa?

The Your Moments Wedding Package is a basic choice that provides couples with a wedding coordinator, a simple ceremony, floral arrangements, a wedding cake, a sparkling wine toast, and a discount on spa treatments. For additional amenities, select the Now to Eternity Wedding Package, which also includes a photo package, cocktail hour, private dinner reception, makeup and hairstyling for the bride, and breakfast in bed for the morning after the wedding. The Divine Wedding Package provides a romantic dinner on the beach for the couple, an edited video of the ceremony, live music during the ceremony and reception, and decorations for the entire wedding.

What is the best way for visitors to go from Cancun International Airport to the Now Sapphire Riviera Cancun Resort And Spa?

If you will be arriving at Cancun International Airport, the best way to go to the Now Sapphire Riviera Cancun Resort And Spa is to either take a taxi or rent a car. With normal traffic and weather conditions, the drive will take between 20 to 25m. If you choose to take a local taxi instead, you will be paying between 850 to 1,200 MXN (approximately 45 to 65 USD). (Prices checked 20/05/19).

Where is Now Sapphire Riviera Cancun Resort And Spa located?

Now Sapphire Riviera Cancun Resort And Spa is located at SM 11, MZ 9, Lote 10, 3.6 km from the centre of Puerto Morelos. Crococun Zoo is the closest landmark to Now Sapphire Riviera Cancun Resort And Spa.

When is check-in time and check-out time at Now Sapphire Riviera Cancun Resort And Spa?

Check-in time is 15:00 and check-out time is 12:00 at Now Sapphire Riviera Cancun Resort And Spa.

Does Now Sapphire Riviera Cancun Resort And Spa offer free Wi-Fi?

Yes, Now Sapphire Riviera Cancun Resort And Spa offers free Wi-Fi.

Does Now Sapphire Riviera Cancun Resort And Spa offer free parking?

Yes, Now Sapphire Riviera Cancun Resort And Spa offers free parking.

Does Now Sapphire Riviera Cancun Resort And Spa offer free airport shuttle service?

No, Now Sapphire Riviera Cancun Resort And Spa does not offer free airport shuttle service.

How far is Now Sapphire Riviera Cancun Resort And Spa from the airport?

Now Sapphire Riviera Cancun Resort And Spa is 17.5 km from Cancun. Now Sapphire Riviera Cancun Resort And Spa is 36.3 km from Playa Del Carmen.

Can you bring pets to Now Sapphire Riviera Cancun Resort And Spa?

Yes, Now Sapphire Riviera Cancun Resort And Spa is a pet-friendly hotel.

Does Now Sapphire Riviera Cancun Resort And Spa have a pool?

Yes, Now Sapphire Riviera Cancun Resort And Spa has a pool on-site.

Photos

Now Sapphire Riviera Cancun Resort And Spa - Puerto Morelos - Bedroom All photos (52)
Now Sapphire Riviera Cancun Resort And Spa - Puerto Morelos - Balcony Balcony (1)
Now Sapphire Riviera Cancun Resort And Spa - Puerto Morelos - Banquet hall Banquets (2)
Now Sapphire Riviera Cancun Resort And Spa - Puerto Morelos - Bar Bar (2)
Now Sapphire Riviera Cancun Resort And Spa - Puerto Morelos - Bathroom Bathroom (1)

Location

Most popular landmarks

  • Crococun Zoo 2.2 km
  • Puerto Morelos Lighthouse 3.6 km
  • Puerto Morelos Town Square 3.6 km
  • Arrecife de Puerto Morelos National Park 5.1 km
  • Dr. Alfredo Barrera Marin Botanical Garden 5.4 km
  • Bonanza Ranch 12.7 km

Getting Around

Cancun 17.5 km
Playa Del Carmen 36.3 km

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