Palace

3 stars
7.9
Good
based on 1960 reviews
1,960 reviews
2 Oriente Numero 13, 72000 Puebla City, Puebla, Mexico
2 Oriente Numero 13, Puebla City, Puebla
+52 222 232 2430
Sun 27/9
-
Mon 28/9
2 guests, 1 room
Deals from
$54
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, bed type unknown
$54
Double room, bed type unknown
$65
Standard Room, 1 double bed
$65
5 more Palace deals
5 more Palace deals
Lobby
Lobby
Lobby
Lobby
Lobby
Bathroom
Bedroom
Building
Restaurant
Bathroom
Lobby
Bathroom
Lobby
Restaurant
Building
Bathroom
Bedroom
Lobby
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

This smoke-free hotel features a restaurant, a bar/lounge, and concierge services. Free WiFi in public areas and free valet parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance. Hotel Palace Puebla offers 60 accommodations with hair dryers and fans. 32-inch flat-screen televisions come with satellite channels. This Puebla hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
7.9
Good
1960 reviews

Latest deals for Palace

Sun 27/9
-
Mon 28/9
Standard Room, bed type unknown
$54
nightly with fees
Double room, bed type unknown
$65
nightly with fees
Standard Room, 1 double bed
$65
nightly with fees
Double room, bed type unknown
$66
nightly with fees
Double room, bed type unknown
$74
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Palace

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Valet parking
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Reviews of Palace

7.9
Good
1960 verified ratings
Wonderful
914
Very good
389
Good
266
Okay
103
Fair
112
Mediocre
58
Poor
118

Summary of reviews

Guests say
Most guests praise the hotel's excellent central location, making it convenient for exploring Puebla. The service is frequently described as attentive and helpful, with several guests feeling well cared for by the staff. Cleanliness is also noted positively in many reviews, with rooms described as clean and comfortable. Value for price is appreciated by some, especially considering the affordable rates. However, there are repeated complaints about uncomfortable beds, noise, and some maintenance issues, such as faulty air conditioning, poor wifi, and occasional lapses in cleanliness or amenities. Despite these drawbacks, the overall impression is positive, especially for those prioritizing location and service.
AI-generated from customer reviews
Location10 out of 10
Service9 out of 10
Cleanliness8.5 out of 10
Value for Price7 out of 10
Bed Comfort3.5 out of 10
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Location

2 Oriente Numero 13, 72000 Puebla City, Puebla

What's nearby

  • Zócalo de Puebla139 m
  • Catedral de Puebla224 m
  • Capilla del Rosario240 m
  • Templo de Santo Domingo257 m
  • Street of Candies262 m
  • Biblioteca Palafoxiana301 m
  • Mercado el Parian0.4 km
  • Amparo Museum0.5 km
  • Artist Quarter0.5 km
  • Museo de Arte Popular0.7 km
  • Downtown Puebla1.3 km
  • Museo Poblano de Arte Virreinal1.3 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:30

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Palace

Which month has the cheapest rates at Palace?

The cheapest month to stay at Palace is January, with an average nightly rate of $63. The most expensive month is October at $89 per night.

What is the cheapest day to book Palace?

The cheapest day to book Palace is Sunday, with an average nightly rate of $60. The most expensive day is Wednesday at $110 per night.

FAQs when booking at Palace

  • Where is Palace located?

    Palace is located at 2 Oriente Numero 13, 0.5 km from the centre of Puebla City. Zócalo de Puebla is the closest landmark to Palace.

  • When is check-in time and check-out time at Palace?

    Check-in time is 14:00 and check-out time is 12:30 at Palace.

  • Does Palace offer free Wi-Fi?

    Yes, Palace offers free Wi-Fi.

  • Does Palace offer free parking?

    Yes, Palace offers free parking.

  • How far is Palace from the airport?

    Palace is 22.2 km from Puebla City Huejotzingo. Palace is 101.6 km from Mexico City Benito Juarez.

  • How does KAYAK find such great Palace hotel deals?

    KAYAK scours the web for all room deals available at Palace in Puebla City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Palace and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Palace.

Nearby hotels and places to stay

Closest

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4-star hotel
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3-star hotel
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3-star hotel
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Cheapest

See cheapest stays in Puebla City
3-star hotel
24% cheaper
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2-star hotel
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3-star hotel
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3-star hotel
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Most recommended

See most recommended stays in Puebla City
3-star hotel
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4-star hotel
Casona de los Sapos
9.2 Excellent (289 reviews)0.47 kmIndoor pool, Fitness centre, Restaurant$334+
3-star hotel
Priede Hotel Boutique
9.1 Excellent (14 reviews)0.28 kmRoom service, Free Wi-Fi, Wi-Fi available in all areas$126+
3-star hotel
Hotel Nube, Puebla Centro9.1 Excellent (1,057 reviews)0.32 kmFitness centre, Restaurant, Bar/Lounge$86+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.3
0.5 km
Puebla City Huejotzingo
22.2 km

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