3 stars
Hotel Palace Puebla
2 Oriente Numero 13, 72000 Puebla City, Puebla, Mexico
Puebla City, Mexico
See location+52 222 232 2430Photos of Hotel Palace Puebla
Overview
Colonial Puebla hotel in Puebla Historic Center with free valet parking This smoke-free hotel features a restaurant, a bar/lounge, and concierge services. Free WiFi in public areas and free valet parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance. Hotel Palace Puebla offers 60 accommodations with hair dryers and fans. 32-inch flat-screen televisions come with satellite channels. This Puebla hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Amenities at Hotel Palace Puebla
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Valet parking
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Adapter
- Body soap
Services and conveniences
- Wake-up service
- Concierge service
- Safety deposit box
- Room service
- Tour desk
- Bottle of water
- Private check-in/check-out
- 24-hour front desk
Dining
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
Accessibility and suitability
- Lift
- Accessible by lift
- Adapted bath
- No smoking
- Lowered sink
- Upper floors accessible by lift
Bathroom
- Shower
- Additional toilet
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Parking and transportation
- Airport shuttle
- Free parking
- Valet parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
General
- Family rooms
- Telephone
- Storage available
Laundry
- Laundry service
Bedroom
- Wardrobe or closet
Workspace
- Desk
Health and safety
- Daily housekeeping
Reviews of Hotel Palace Puebla
8.1
Very good
1475 verified ratings
Wonderful
665
Very good
282
Good
216
Okay
90
Fair
94
Mediocre
35
Poor
93
Summary of reviews
Guests say
Guests generally appreciated the hotel's excellent location, with several mentioning its proximity to the historical center. The service provided by the staff was also highlighted positively. However, many guests expressed dissatisfaction with the cleanliness of the rooms and common areas, as well as issues with noise levels and bed comfort. A few reviews mentioned low water pressure in showers and inadequate breakfast offerings.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.1 out of 10
97 reviews
Location
2 Oriente Numero 13, 72000 Puebla City, Puebla
What's nearby
- Zócalo de Puebla139 m
- Catedral de Puebla224 m
- Capilla del Rosario240 m
- Street of Candies262 m
- Mercado el Parian0.4 km
- Amparo Museum0.5 km
- Artist Quarter0.5 km
- Ángel Custodio0.6 km
- Museo de Arte Popular0.7 km
- Downtown Puebla1.3 km
- Fuertes de Loreto1.8 km
- Museo Nacional del Ferrocarril1.8 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:30 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hotel Palace Puebla
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hotel Palace Puebla
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Puebla CityGood to know
Value for money | 8.2 |
|---|---|
Distance to city centre | 0.5 km |
Nearest airport | Puebla City Huejotzingo |
Distance to airport | 22.2 km |