Ea Hotel Mánes

Τhe huge pillows made our necks hurt,poor breakfast and not enough tables to sit everyone! the walls were full of mold, the hotel needs renovation, the electricity fell in the middle of the night the building is very old and not well kept, and the best for last! they charged our card more money than the booking listed price, we have contacted booking to resolve this, it has never happened to us before, avoid this hotel

The location was good and there was diversity in the breakfast.

Staff seemed indifferent about clients. Staff in breakfast were very rude. We once asked one of them for help using the "old toaster" as it seemed to be stuck with the toasts inside. She just ignored looking back at us, took the toast out and muttered, without helping after the bread was burnt. Another incident on checkout was the receptionist asking me to pay tax in addition to the booking total price that includes tax. I was aware that the tax was included in the price paid through booking.com. i had to show her the booking confirmation that says explicitly that the price includes tax, otherwise i would have been scammed. The elevator was tiny. The shower head was broken. I wouldn't call it a 4 stars hotel.