|"The complimentary breakfast was amazing!"||(in 63 reviews)|
|"Staff was very friendly and helpful!"||(in 115 reviews)|
|""Great staff, nice rooms.""||(in 166 reviews)|
|"No towels and no maid service"||(in 22 reviews)|
|"Very disorganized front desk."||(in 17 reviews)|
|"Will not be staying at a Shilo Inn again."||(in 1 review)|
|room was spacious||in 438 reviews|
|staff was very helpful||in 276 reviews|
|free breakfast||in 198 reviews|
|pool and hot tub||in 179 reviews|
|front desk||in 145 reviews|
|bed was very comfortable||in 132 reviews|
|great restaurant||in 110 reviews|
|shuttle service||in 109 reviews|
|close to the airport||in 92 reviews|
|towels in the room||in 55 reviews|
|steam room||in 15 reviews|
|plenty of space||in 12 reviews|
|sleeper sofa||in 7 reviews|
|shilo inn||in 6 reviews|
|previous visit||in 2 reviews|
Very racist staff being I am an African American women. The shower was broken and the staff hardly wore a mask. Had to request to be moved to the room I agreed on when booking. I will not refer my family and friends to stay here. Elnora Riley
Safety & Privacy Concerns - Given Key to Occupied
My wife has stayed at this hotel several times in the past, she likes the location near the airport.
My wife was traveling alone. After checking in, she was given key to room that was already occupied. She did not realize this until she went to take a shower and noticed a man's suitcase next to the desk. I was not happy when I heard this as this is both a safety and privacy issue. Contacted Shilo customer service, was told that I would get feedback shortly, but after 2 weeks had to re-contact them and wait another few days just to be told it was a "glitch" that was "highly unlikely to happen". What's highly unlikely is for any of my family or friends to stay at a Shilo Inn in the future.
Comfortable hotel with friendly staff
If you just need a good nights sleep this is a great place for the money. Comfortable and has everything you need. Staff is very friendly and free shuttle to the airport is great.
This hotel is dated in appearance. Could use some updating but everything worked well and it was clean.
In need of remodel
Free breakfast and free drink at the bar. Staff in the restaurant was excellent.
Old and out dated. Bedding needed to be replaced.
Quick overnight stay by airport
Pool area was nice and hot tub a treat. Restaurant was really good. Service was exceptional and staff kind.
Room was old and tired. Big box tvs and strange little box tv in the bathroom. Lots of peeling wallpaper and carpet was totally worn out. They really should not be putting clients in some of these rooms.
Hard beds, rude staff
We enjoyed the spacious rooms and the pool and hot tub
We did not appreciate the condescending attitude received from both the front desk staff and the restaurant staff. Frustrated that "free breakfast" was advertised, but were only given enough coupons for 2 of the 3 days we stayed. Had to pay for the 3rd day. We were consistently treated as though we were inconveniencing the staff. Our kids were relatively well behaved, and we treated all staff with respect and kindness. Not sure what their problem was with us. Beds were extremely uncomfortable as well. I'm normally not a complainer, but our stay was not a good experience. Will not be staying at a Shilo Inn again. Steer clear if traveling with kids.
Comfortable hotel & friendly staff
Excellent room, nice restaurant, good overall feel.
We appreciated the complementary breakfast and evening drinks, but offering a free generic Coors doesn't cut it even though it's complementary! Please offer a choice of regional microbrews.
Surprisingly good hotel
Large room with comfortable bed. High quality linens and towels. Friendly staff. Free breakfast in the restaurant was excellent. Great coffe
Older hotel with very long hallways. Carpet was dated but clean. No mini bar
Needs updating, horrible service and scary inciden
Spacious, convenient location
Horribly outdated, old wallpaper peeling off the walls, looked like the last update was in the early 90's. We even had an old tube TV in the bathroom that didn't even work. Service was horrible. Upon check in and check out they barely spoke to us. I had to ask questions to get any information out of them about breakfast, check out time, etc. We were woken up by loud swearing and door pounding at about 2:30am. It went on for almost 20 minutes. Then when we left, found that someone vandalized our car in the parking lot. Horrible - we will never stay here ever again.
Huge rooms... that's about it.
The gigantic room... It's literally the biggest hotel room I've ever seen. Lots of space... went for long runs out in the industrial part of town.
The "fitness center" was a joke, basically a tiny room (and it was directly in view of the front desk, so people can see you as they're checking in... awkward... also, it is located between the main hallway and the pool so I had people walking through as I was trying to lift weights... totally stupid. Other than that, the whole place wasn't really my scene. I got the heck out of there, and for $16 more, I was staying at the Courtyard by Marriott downtown on the 15th floor a block away from premium shopping, restaurants, nightlife, and food trucks galore! It was so much nicer.
The room itself was large and pretty comfortable. The restaurant had better food than expected. Free breakfast and drink coupons were a plus.
Firstly my reservation didn't go through for the intended night so I ended up having to book a second night with no refund or discount toward the intended night. I believe this to be the fault of kayak and it's booking service though, not the hotel. I called customer service and they offered no help. Secondly, the hotels pool/hot tub were shut down. That was the entire reason I booked this hotel, for the 24hr pool and hot tub. Essentially I ended up paying $250 for one night with no amenities. Very disappointing. Will not likely book through kayak again. Will not recommend.
The room was spacious -- 3 TVs, though older models. The breakfast was excellent -- could choose between continental (right in the building) or their hot buffet breakfast next door.
The room was a bit dated and noise out in the hall was quite loud, especially early in the morning as people were catching the shuttle to the airport.
Shilo Inn Portland Airport offers 3-star accommodation in Portland. It also provides an indoor pool and a sauna.
The hotel has 200 rooms and has been recently refurbished. Airport transfers, a dry cleaning service and a laundry service are available upon request.
The modern rooms at Shilo Inn Portland Airport have movies-on-demand and wireless internet access.
The hotel's on-site eatery provides a convenient option for guests wishing to dine in. Guests are welcome to relax with a drink on the bar's terrace. A wide choice of cafés and restaurants can also be found in the surrounding area.
Shilo Inn Portland Airport provides an ideal base to explore Heathman Hotel, Memorial Coliseum and Oregon Zoo, as well as everything the local area has to offer. Cascades Train Station is within a half-an-hour walk.
based on 936 reviews
Policies vary by room type and provider.
Shilo Inn Suites Hotel - Portland Airport is located at 11707 Northeast Airport Way in Northeast Portand, 11.5 km from the centre of Portland. The Grotto is the closest landmark to Shilo Inn Suites Hotel - Portland Airport.
Check-in time is 16:00 and check-out time is 11:00 at Shilo Inn Suites Hotel - Portland Airport.
Yes, Shilo Inn Suites Hotel - Portland Airport offers free Wi-Fi.
Yes, Shilo Inn Suites Hotel - Portland Airport offers free parking.
Yes, Shilo Inn Suites Hotel - Portland Airport offers free airport shuttle service.
Shilo Inn Suites Hotel - Portland Airport is 4.7 km from Portland.
Yes, Shilo Inn Suites Hotel - Portland Airport is a pet-friendly hotel.
No, Shilo Inn Suites Hotel - Portland Airport does not have a pool on-site.