Good to know
Value for money
Distance to city centre
Time of year
Show reviews that mention
THE LIBBY AND BREAKGAST AREAS WERE NICE
The room was not as nice as I had hoped. The bed was not particularly comfortable. I haven't stayed at a Best Western Plus before so maybe they are all like this, but I would have at least luked the bed to be cozier.
Great location, close to freeway but still secluded and quiet
I spoke to Lilly over the phone on February who booked me online and assured me a room was immediately available. I had explained I was exhausted after driving alone 400 miles from out of state and was totally exhausted. When I arrived about 30 minutes later, she was fairly pleasant but seemed to be very distracted and in a rush. I was patient but getting very weak and more exhausted by the minute. She gave me the usual paperwork to fill out , took my credit card and gave me a room key. HOWEVER, when I returned approximately 10 minutes later with my suitcase in hand, there was a different gal at the front desk. I showed her my room key and asked which direction to go. She checked her computer to b sure I wasn't just a walk-in customer, looked confused, and then told me a different person was registered with that room # and that according to their information she was currently looking at , there was No one by my name who had registered in the last hour . I showed her the room key Lilly had given me about 10 minutes ago. I then explained that I had diligently filled out the papereork:, given her my credit card, and that she had given me a room key. I presented my room key, stating there was definitely a severe mix up. She looked very confused, said AGAIN told me there was a different person registered under that room #, then asked me if I knew him. (BTW, she broke confidentiality when she gave me his name) . I started that I was alone, and had NO IDEA who she was speaking about. By now, I was very upset, exhausted, and angry!! I then reminded her that before all this mess, I had been travelling by myself, a disabled retired senior, had brought my suitcase inside BY MYSELF using my cane, only to find out I didn't have a room after all.... I then demanded that the hotel manager b called to the desk and straighten this mess out. She did, the hotel manager appeared, asked why I was so upset and explained to me that Lily had already left to go home.
We had a horrible experience at a Hotel across the street (shilo inn) so we cut our stay short and booked a room at the Best Western Plus and it literally saved our weekend.
No pool but thats no biggie.
Clean, friendly staff Our original room stunk but they quickly put us in a different room and if was great!
The original stinky room!
Comfy bed, great water pressure, living room experience
The Best Western Plus Portland Airport Hotel & Suites is a newly renovated hotel conveniently located near Portland International Airport. Shuttle service available 4 a.m. to 12:30 a.m. to and from Portland International Airport, great for business travelers. Need to go shopping? We can also take you to Cascade Station Shopping Center to take care of any of your shopping needs or to grab a bite to eat. You can also hop on the MAX Red Line and head into Portland City Center from Cascade Station. Business travelers visiting Portland, Oregon appreciate our hotel's 24-hour Business Center, which offers a convenient place to finish paperwork or to email clients. Be sure to take advantage of the copy, print and fax services, too. In addition, we also offer free Internet access throughout the hotel, and we are located near businesses like Fiserv Solutions and Johnstone Supply. Our friendly staff is available 24 hours a day and we are happy to provide recommendations on great restaurants, sites to see, excellent Portland microbreweries and local attractions. If you're staying with us while on vacation, you'll be thrilled to know that we're just minutes from downtown Portland, the Rose Garden Coliseum/Moda Center and the dramatic Columbia River Gorge. Traveling with kids? Everybody's sure to enjoy the sights and sounds of the Oregon Zoo, located in the heart of Portland, Oregon. Stay fit with our well-equipped, 24-hour fitness center. We go beyond other Portland International Airport hotels and serve a complimentary, full hot breakfast bar each morning.
based on 92 reviews
Value for money
Policies vary by room type and provider.
FAQs when booking at Best Western Plus Portland Airport Hotel & Suites
Where is Best Western Plus Portland Airport Hotel & Suites located?
When is check-in time and check-out time at Best Western Plus Portland Airport Hotel & Suites?
Does Best Western Plus Portland Airport Hotel & Suites offer free Wi-Fi?
Does Best Western Plus Portland Airport Hotel & Suites offer free parking?
Does Best Western Plus Portland Airport Hotel & Suites offer free airport shuttle service?
How far is Best Western Plus Portland Airport Hotel & Suites from the airport?
Can you bring pets to Best Western Plus Portland Airport Hotel & Suites?
Does Best Western Plus Portland Airport Hotel & Suites have a pool?
Reviews about Best Western Plus Portland Airport Hotel & Suites
Most popular landmarks
- The Grotto 3 km
- Portland Saturday Market 11.2 km
- Lan Su Chinese Garden 11.3 km
- Oregon Maritime Museum 11.3 km
- Chinatown 11.4 km
- Oregon Museum of Science and Industry 11.8 km