Hotel LunaSol

Calle 4 no. 169, entre avenidas 15 y 20, Colonia Centro, , 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 873 3933

Cheapest
rate per night

9.2

Excellent
based on 281 reviews
Hotel LunaSol - Playa del Carmen, Quintana Roo, Mexico
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
TripAdvisor $113
Booking.com $181
KAYAK $204
TripAdvisor
Booking.com
KAYAK

Good to know

Distance to city centre 0.3 km
Location rating 9.8
Nearest airport Cancun
Distance to airport 50.1 km

Rooms

Check-in
Check-out

King rooms

$198+

Photo
Bed type
Provider
Nightly base price
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King bed
$198 per night

Standard rooms

$204+

Photo
Bed type
Provider
Nightly base price
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Double bed
$204 per night
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Double bed
$204 per night
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Double bed
$204 per night
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Double bed
$204 per night
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Double bed
$231 per night

Double rooms

$113+

Photo
Bed type
Provider
Nightly base price
IMAGE
Double bed
$113 per night
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Double bed
$181 per night
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Double bed
$241 per night

Reviews

Pros

Cons

Traveller rating

50
9
2
0
0

Time of year

Traveller type

Show reviews that mention

+
beds are hard in 13 reviews
breakfast the next morning in 16 reviews
bus station in 14 reviews
calculate in 3 reviews
close to beach in 5 reviews
close to the main street in 6 reviews
desk staff in 53 reviews
excellent value in 13 reviews
great location in 26 reviews
intermittent at times in 6 reviews
jorge in 5 reviews
local places to eat in 4 reviews
near hotel in 22 reviews
nice pool in 25 reviews
organic shampoo in 5 reviews
restaurants bars clubs in 5 reviews
room was very good in 12 reviews
te in 3 reviews
value for money in 17 reviews
water tank in 16 reviews
  • Excellent
    Oct 2019
    10.0

    After staying in a nearby hotel the previous week, I was worried about the noise in the area (we couldn't sleep until the DJ stopped at 4am). Luckily this was not a concern at this hotel. While the area can be extremely loud, our room was quiet and we were able to get a good night's sleep. Checkin was quick and friendly, the room was very clean, comfortable, and the location was very near the bus station and plenty of good local restaurants. It's no fancy resort, but if I'm looking for a good value hotel in Playa del Carmen I would have no hesitations to book there again. We didn't get a chance to use the pool but it looked inviting and clean. A/C was cold and didn't have the musty smell that is common in hotels in this price range. There was no breakfast included, but with all of the good restaurants in the area I would prefer to go out to eat. Overall I was very happy with our stay.

  • Excellent
    Aug 2019
    10.0

    Luna Sol is truly paradise in Playa del Carmen. The hotel is located two minutes from all the excitement of fifth Avenue but it’s totally quiet at night. The hotel is owned by a couple from Quebec, And although we never met them, the staff was super friendly and went out of their way to make sure that we had a wonderful stay. The room was extremely clean and the beds were comfortable. I know that Mexican beds can be hard so I asked if they could put some foam down ahead of time and they did. They have coffee out each morning and there are great little restaurants all around the property that are filled with locals and not tourists. The pool area was lovely and you could get a great massage from the waterfall! All around I would highly recommend Luna Sol!

    Nothing at all. Our stay was fantastic!

  • Excellent
    Jun 2019
    9.2

    I appreciate very very very much the staff. They are the most helpful and caring so far I met during my travel (Jorge, Victor, and I forgot one more's name -- sorry). Upon my arrival, I was lucky that I could find a parking right out of the hotel (the space should be for at least 5 cars; if you are interested). The next day I returned to the hotel, and the parking was full. Jorge was so nice to help me empty the space in front of the hotel gate. On the third day, I had to here express my gratitude to Jorge. I got a high fever and I wanted to taste Tamale (a kind of food). The medicine I got from a pharmacy did not work. Jorge kindly suggested me to use TABCIN 500 and told me where I could buy Tamale. In additional to that, I was very unlucky that an awful Starbucks cashier worker there committed a fraud when I purchased a coffee using my credit card. At night I used to check my bank account and I found a transaction of 3075 CAD for air tickets from the local airline called Interjet Tuloca, EM . I was in a panic because my Canadian roaming was via Telcel (a local service provider) that blocked me from calling to Canada. Jorge spent a lot of time to help me use the hotel phone free of charge. Still, the local service provider did not allow us to call to Canada. Jorge told me where the telephone store was and I could successfully block the credit card and disputed the transaction. I got it done but it was too late that another staff replaced him on duty. Jorge, I thank you very much for your help that night ! (later I found the fraud was commited by a Starbucks cashier worker by investigation after I went back to Canada; the black Starbucks store was in the mall in PASEO DEL CARMEN, for your information, the address is Calle Quinta Avenida mz 21 lt 8, Centro, 77710 Playa del Carmen; please do not use credit card there; for emergency, Telcel. the local service provide in Cancun region, does not allow us to call overseas; calling overseas was cheap -like 20 pesos)

    Let me continue my good comments here: I like the location. It was very close to shopping region, food, shopping malls. My room faces the street but it was quiet at night (Monday - Thursday). Water is hot. Washroom is clean and new. The owner was Canadian (from Quebec) !

  • Excellent
    May 2019
    10.0

    We have gone to this hotel 5 times now and have had a excellent experience every time. The staff is very friendly, the rooms and outside pool area are very clean and cheerful. The sunny yellow and orange colors used throughout make it feel very Mexican and tropical. Love it! Too many other small hotels are painting their properties all white trying to look like a spa --hate those! I could go to a spa at home if I wanted a sterile feeling --- not at the LunaSol! I recommend to many friends and family every year.

    They could use some ceramic coffee mugs for the outside kitchen, but otherwise, would not change a thing.

  • Excellent
    May 2019
    10.0

    The staff was so friendly and nice and they also helped us a lot and were comprehensible at the checkout as I did not feel good and they gave us the time needed for it.

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About

Overview

With a stay at Hotel Lunasol, you'll be centrally located in Playa del Carmen, within a 5-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.2 Excellent

based on 281 reviews

9.8

Location

9.7

Service

7.4

Breakfast

7.1

WiFi

Things to know

  • Impressive bathroom
  • Clean hotel facilities
  • Great reception
  • Friendly service

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Parking
Free Wi-Fi
Disabled access
Car hire
Internet
Concierge service
Laundry service
Bicycle hire
Outdoor pool
Snorkelling
No smoking
Express check out
Tennis
Air-conditioned
24-hour front desk
Safe
Airport Shuttle (Surcharge)
Playground
Designated smoking area
Storage available
Terrace/Patio
Massage
Library
Laundry facilities
Child pool
Babysitting/child care services (surcharge)
Pets not allowed
Wedding services
Hairdryer
Cable or satellite TV

FAQs when booking at Hotel LunaSol

Where is Hotel LunaSol located?

Hotel LunaSol is located at Calle 4 no. 169, entre avenidas 15 y 20, Colonia Centro, in Centro, 0.3 km from the centre of Playa del Carmen. Yucatek Divers is the closest landmark to Hotel LunaSol.

When is check-in time and check-out time at Hotel LunaSol?

Check-in time is 15:00 and check-out time is 11:00 at Hotel LunaSol.

Does Hotel LunaSol offer free Wi-Fi?

Yes, Hotel LunaSol offers free Wi-Fi.

Does Hotel LunaSol offer free parking?

No, Hotel LunaSol does not offer free parking.

Does Hotel LunaSol offer free airport shuttle service?

No, Hotel LunaSol does not offer free airport shuttle service.

How far is Hotel LunaSol from the airport?

Hotel LunaSol is 0.7 km from Playa Del Carmen. Hotel LunaSol is 19.3 km from San Miguel de Cozumel.

Can you bring pets to Hotel LunaSol?

No, pets are not allowed at Hotel LunaSol.

Does Hotel LunaSol have a pool?

Yes, Hotel LunaSol has a pool on-site.

Photos

Hotel LunaSol - Playa del Carmen - Pool All photos (1)
Hotel LunaSol - Playa del Carmen - Pool Pool (1)

Location

Most popular landmarks

  • Yucatek Divers 73 m
  • Calle Quinta Avenida 168 m
  • Parque 28 de julio 292 m
  • Playa principal de Playa del Carmen 0.4 km
  • Aviario Xaman Ha 0.9 km
  • Muelle Navega 1.1 km

Playa del Carmen travel guide

Learn about Playa del Carmen on KAYAK

Getting Around

Playa Del Carmen 0.7 km
San Miguel de Cozumel 19.3 km

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