Good to know
|Distance to city centre||0.5 km|
|Distance to airport||50.2 km|
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Friendly, welcoming and helpful staff on arrival and throughout stay. Great location for bars, restaurants, ADO bus terminal and Ferry to Cozumel. All short walking distance. Has great restaurant connected to hotel. Staff and food great.
Didn’t bother us at all but some may be bothered from noise from bars. Really liked this hotel
Location was close to everything. It was a quaint Hotel with Mexican charm.
Too close to 5th Ave so load music playing until 4 AM
Very chic hotel with lovely authentic atmosphere.
Everything. Had a quiet room , upper floor away from the street, room# 15. Slept like a baby! The woman at check in was very sweet, welcoming and helpful . We will come back!
Couldn’t figure out how the safe worked. It wouldn’t let us put in 3 numbers and one letter.
The location was perfect but it needed a lot of attention in many areas. You need a mirror in the bathroom and towels racks to hang your towels on.. The doors did not fit properly and misquitoes came in and never had a refridgerator which is a must.
Hotel Cielo is a small Playa del Carmen hotel with 18 rooms, a Top Tripadvisor recommended Mexican restaurant, 24 hour reception and just steps from the Famous Playa del Carmen beach. Located in the heart of Playa del Carmen, guests are steps from the shopping pedistrian street, 5th Ave, are close to local attractions and tourist sites and some secret Mayan Riviera spots that are sure to make your Mayan Riviera vacation perfect.
Each hotel room is fully equipped with biodegrable shampoos, aloe vera gel, televisons and beach towels. Wifi is free for all guests in public areas.
Our hotel staff are multi-lingual, experts in Playa del Carmen and Riviera Maya tour and travel alternatives and create a great community atmosphere in the hotel.
Official Hotel Information
based on 136 reviews
Things to know
- Stylish hotel
- Clean rooms
- Awesome terrace
- Friendly service
Policies vary by room type and provider.
FAQs when booking at Hotel Cielo
Where is Hotel Cielo located?
Hotel Cielo is located at Calle 4 in Centro, 0.5 km from the centre of Playa del Carmen. Calle Quinta Avenida is the closest landmark to Hotel Cielo.
When is check-in time and check-out time at Hotel Cielo?
Check-in time is 15:00 and check-out time is 12:00 at Hotel Cielo.
Does Hotel Cielo offer free Wi-Fi?
Yes, Hotel Cielo offers free Wi-Fi.
Does Hotel Cielo offer free parking?
No, Hotel Cielo does not offer free parking.
Does Hotel Cielo offer free airport shuttle service?
No, Hotel Cielo does not offer free airport shuttle service.
How far is Hotel Cielo from the airport?
Hotel Cielo is 19 km from Cozumel. Hotel Cielo is 50.2 km from Cancun.
Can you bring pets to Hotel Cielo?
No, pets are not allowed at Hotel Cielo.
Does Hotel Cielo have a pool?
No, Hotel Cielo does not have a pool on-site.
Reviews about Hotel Cielo
Most popular landmarks
- Calle Quinta Avenida 122 m
- Playa principal de Playa del Carmen 182 m
- Yucatek Divers 201 m
- Parque 28 de julio 381 m
- Muelle Navega 0.9 km
- Aviario Xaman Ha 0.9 km