Prices are in New Zealand Dollars.

Hotel Cielo

Calle 4, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 873 1227

Cheapest
rate per night

9.2

Excellent
based on 136 reviews
Hotel Cielo - Playa del Carmen, Quintana Roo, Mexico
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
TripAdvisor $164
Hotels.com $174
Expedia $184
TripAdvisor
Hotels.com
Expedia

Good to know

Distance to city centre 0.5 km
Location rating 9.5
Nearest airport Cancun
Distance to airport 50.2 km

Rooms

Check-in
Check-out

Standard rooms

$164+

Bed type
Provider
Nightly base price
Unknown
$164 per night
Unknown
$174 per night
Unknown
$184 per night
Unknown
$201 per night
Unknown
$201 per night
Unknown
$217 per night
Unknown
$249 per night

Reviews

Traveller rating

39
9
0
2
0

Time of year

Traveller type

Show reviews that mention

+
  • Good
    Jan 2020
    8.0

    Friendly, welcoming and helpful staff on arrival and throughout stay. Great location for bars, restaurants, ADO bus terminal and Ferry to Cozumel. All short walking distance. Has great restaurant connected to hotel. Staff and food great.

    Didn’t bother us at all but some may be bothered from noise from bars. Really liked this hotel

  • Good
    Jan 2020
    7.0

    Location was close to everything. It was a quaint Hotel with Mexican charm.

    Too close to 5th Ave so load music playing until 4 AM

  • Excellent
    Dec 2019
    10.0

    Very chic hotel with lovely authentic atmosphere.

  • Excellent
    Dec 2019
    9.6

    Everything. Had a quiet room , upper floor away from the street, room# 15. Slept like a baby! The woman at check in was very sweet, welcoming and helpful . We will come back!

    Couldn’t figure out how the safe worked. It wouldn’t let us put in 3 numbers and one letter.

  • Good
    Sep 2019
    6.3

    The location was perfect but it needed a lot of attention in many areas. You need a mirror in the bathroom and towels racks to hang your towels on.. The doors did not fit properly and misquitoes came in and never had a refridgerator which is a must.

    No refridgerator.

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About

Overview

Hotel Cielo is a small Playa del Carmen hotel with 18 rooms, a Top Tripadvisor recommended Mexican restaurant, 24 hour reception and just steps from the Famous Playa del Carmen beach. Located in the heart of Playa del Carmen, guests are steps from the shopping pedistrian street, 5th Ave, are close to local attractions and tourist sites and some secret Mayan Riviera spots that are sure to make your Mayan Riviera vacation perfect.

Each hotel room is fully equipped with biodegrable shampoos, aloe vera gel, televisons and beach towels. Wifi is free for all guests in public areas.

Our hotel staff are multi-lingual, experts in Playa del Carmen and Riviera Maya tour and travel alternatives and create a great community atmosphere in the hotel.

Official Hotel Information

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.2 Excellent

based on 136 reviews

10.0

Cleanliness

9.7

Food

8.1

Room

8.0

Value

Things to know

  • Stylish hotel
  • Clean rooms
  • Awesome terrace
  • Friendly service

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free Wi-Fi
Cable or satellite TV
Safe
Free Internet
Wedding services
Car hire
Concierge service
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Airport shuttle (surcharge)
Pets not allowed
Private beach
Terrace/Patio

FAQs when booking at Hotel Cielo

Where is Hotel Cielo located?

Hotel Cielo is located at Calle 4 in Centro, 0.5 km from the centre of Playa del Carmen. Calle Quinta Avenida is the closest landmark to Hotel Cielo.

When is check-in time and check-out time at Hotel Cielo?

Check-in time is 15:00 and check-out time is 12:00 at Hotel Cielo.

Does Hotel Cielo offer free Wi-Fi?

Yes, Hotel Cielo offers free Wi-Fi.

Does Hotel Cielo offer free parking?

No, Hotel Cielo does not offer free parking.

Does Hotel Cielo offer free airport shuttle service?

No, Hotel Cielo does not offer free airport shuttle service.

How far is Hotel Cielo from the airport?

Hotel Cielo is 19 km from Cozumel. Hotel Cielo is 50.2 km from Cancun.

Can you bring pets to Hotel Cielo?

No, pets are not allowed at Hotel Cielo.

Does Hotel Cielo have a pool?

No, Hotel Cielo does not have a pool on-site.

Photos

Hotel Cielo - Playa del Carmen - Building All photos (12)
Hotel Cielo - Playa del Carmen - Bedroom Bedroom (3)
Hotel Cielo - Playa del Carmen - Outdoor view Outdoors (1)
Hotel Cielo - Playa del Carmen - Room amenity Room amenity (1)
Hotel Cielo - Playa del Carmen - Stairs Stairs (2)

Location

Most popular landmarks

  • Calle Quinta Avenida 122 m
  • Playa principal de Playa del Carmen 182 m
  • Yucatek Divers 201 m
  • Parque 28 de julio 381 m
  • Muelle Navega 0.9 km
  • Aviario Xaman Ha 0.9 km

Playa del Carmen travel guide

Learn about Playa del Carmen on KAYAK

Getting Around

Cozumel 19 km
Cancun 50.2 km

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