Cielo

3 stars
8.4
Very good
based on 156 reviews
156 reviews
Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo, Mexico
Calle 4Norte Entre 5ta Y 10av - Col, Playa del Carmen, Quintana Roo
+52 984 873 1227
Mon 24/8
-
Tue 25/8
2 guests, 1 room
Bedroom
Other
Other
Outdoor view
Bedroom
Other
Balcony
Other
Other
Other
Other
Banquet hall
Other
Other
Outdoor view
Banquet hall
Other
Other
Outdoor view
Outdoor view
Other
Outdoor view
Room amenity
Stairs
Other
Other
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Situated within a 10-minute walk from Terminal Foranea de Autobuses Station, Hotel Cielo offers guests a private beach and a rooftop terrace. Close to shops and restaurants, the hotel provides a convenient base while visiting Playa del Carmen.

Hotel Cielo has recently been refurbished and offers a 24-hour reception, an airport shuttle and babysitting/child services. A wireless internet connection is also available. Just minutes from nearby clubs and bars, this 4-star hotel also allows guests to easily discover the local nightlife.

Hotel Cielo features bright rooms equipped with a hair dryer, plus all the essentials to ensure a comfortable stay.

The hotel houses both restaurant and bar where guests can unwind at the end of the day with a meal and a drink.

Hotel Cielo is set in the popular tourist destination of Centro. Xcaret Archaeological Site and Xcaret Eco Theme Park can be easily reached by car.

8.4
Very good
156 reviews

Latest deals for Cielo

Mon 24/8
-
Tue 25/8
Double room, 1 twin bed
No inclusions
King room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
King room, 1 king bed
No inclusions
Superior room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
King room, 1 king bed
No inclusions
Double room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
King room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
King room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
*Total includes estimated local taxes & fees payable on check out.

Amenities at Cielo

  • Private beach
  • Snorkelling
  • Restaurant
  • Room service
  • Cable or satellite TV
  • Free toiletries
  • Airport shuttle
  • Meeting/Banquet facilities
  • Wi-Fi
  • Laundry service

Things to do

  • Eco tourism
  • Beach access
  • Bicycle hire
  • Windsurfing
  • Snorkelling

Services and conveniences

  • Wedding services
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • 24-hour front desk

Basics

  • Wi-Fi
  • Fan
  • Air-conditioned
  • Free toiletries
  • Free Internet

Parking and transportation

  • Airport shuttle
  • Shuttle service (additional charge)

Outdoor

  • Beach towels
  • Private beach

Health and safety

  • Daily housekeeping
  • Safe

Media and entertainment

  • Cable or satellite TV

Bathroom

  • Hairdryer

Laundry

  • Laundry service

Workspace

  • Desk

Dining

  • Restaurant

General

  • Interconnected room(s) available

Reviews of Cielo

8.4
Very good
156 verified ratings
Wonderful
85
Very good
33
Good
17
Okay
5
Fair
3
Mediocre
5
Poor
8

Summary of reviews

Guests say
Most guests praised the hotel's excellent central location, making it convenient for exploring local attractions, restaurants, and the beach. The staff received frequent compliments for their friendliness and helpfulness, often going above and beyond to assist guests. Many reviewers also appreciated the cleanliness and comfort of the rooms. However, noise from nearby clubs and the lively area was a common complaint, making it difficult for some to sleep. While room sizes and amenities were generally satisfactory, a few guests noted issues with room size, outdated furnishings, or minor maintenance problems. Overall, the positives of location, service, and cleanliness stood out most.
AI-generated from customer reviews
Location10 out of 10
Service9 out of 10
Cleanliness8 out of 10
Room Size4 out of 10
Noise Level0.5 out of 10
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Location

Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Albertos SCUBA167 m
  • Parque 28 de julio381 m
  • Terminal Marítima de Playa del Carmen394 m
  • Aviario Xaman Ha0.9 km
  • La Fe1.1 km
  • Beyond Diving1.1 km
  • Mexico Blue Dream1.1 km
  • Mamita's Beach Club1.2 km
  • O2 Mexico1.5 km
  • The Reef Marina1.8 km
  • Playacar Golf Club1.9 km
  • Underwater Technical World2.7 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Cielo

Which month has the cheapest rates at Cielo?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at Cielo is September, with an average nightly rate of $100. The most expensive month is December at $226 per night.

What is the cheapest day to book Cielo?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Cielo is Wednesday, with an average nightly rate of $110. The most expensive day is Friday at $196 per night.

FAQs when booking at Cielo

  • Where is Cielo located?

    Cielo is located at Calle 4Norte Entre 5ta Y 10av - Col in Centro, 0.5 km from the centre of Playa del Carmen. Albertos SCUBA is the closest landmark to Cielo.

  • When is check-in time and check-out time at Cielo?

    Check-in time is 15:00 and check-out time is 12:00 at Cielo.

  • How far is Cielo from the airport?

    Cielo is 19 km from Cozumel Intl. Cielo is 50.2 km from Cancun.

  • How does KAYAK find such great Cielo hotel deals?

    KAYAK scours the web for all room deals available at Cielo in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Cielo and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Cielo.

Nearby hotels and places to stay

Closest

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3-star hotel
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Cheapest

See cheapest stays in Playa del Carmen
3-star hotel
43% cheaper
Mayab Playa - 5th. Ave
6.7 Good (305 reviews)0.12 kmSnorkelling, Free Wi-Fi, Wi-Fi available in all areas$41+
3-star hotel
38% cheaper
El Sol Del Caribe By Bfh
0.09 km$45+
3-star hotel
27% cheaperHacienda Del Caribe Hotel8.4 Excellent (1,904 reviews)0.12 kmSnorkelling, Outdoor pool, Restaurant$52+
3-star hotel
24% cheaperVista Caribe7.6 Good (658 reviews)0.12 kmOutdoor pool, Bar/Lounge, Free Wi-Fi$55+

Most recommended

See most recommended stays in Playa del Carmen
3-star hotel
Hotel Lunata - Near Playa del Carmen Main Beach9.2 Excellent (512 reviews)0.16 kmSnorkelling, Restaurant, Room service$104+
3-star hotel
Posada Sian Kaan8.8 Excellent (477 reviews)0.12 kmOutdoor pool, Room service, Free Wi-Fi$99+
3-star hotel
Los Itzaes Hotel8.7 Excellent (685 reviews)0.2 kmOutdoor pool, Restaurant, Free Wi-Fi$90+
3-star hotel
27% cheaperHacienda Del Caribe Hotel8.4 Excellent (1,904 reviews)0.12 kmSnorkelling, Outdoor pool, Restaurant$52+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

9.0
0.5 km
Cozumel Intl
19.0 km

Everything you need to know for your stay in Playa del Carmen