Car rental companies that offer shuttle or pick-up services from Plattsburgh Intl airport to off-airport locations include Alamo, Avis, Budget, Enterprise Rent-A-Car, and National.
Pros:I could not have had a better experience with Enterprise in Plattsburgh NY. They called me ahead of time, switched my pickup to the airport, and quickly took care of getting my car.
Pros:Choice of vehicles and no lines to wait in. Pleasant employee.
Cons:Prices at the small airport in Plattsburgh NY are higher in general than at at larger nearby airports. Only one employee which could be a problem if others were renting at the same time.
Pros:Customer service was excellent.
Cons:The vehicle was horrible. Filthy seats, cigarette smoke, damaged windshield wipers.
Cons:The car was used by a smoker and smelled very bad. The seats were covered with stains. The windshield wiper rubber gasket was damaged and therefore did not work with rainy conditions.This car sucked!
Cons:Got a ride to Plattsburgh which is a five hour drive to where I live it was my daughters birthday we had the weekend all planned out...long story short they didn't rent me the car...weekend was ruined...enterprise sucks monkey balls
8.4 Very Good
Pros:I was never informed that the drop off in Mooresville was during business hours so I had to travel 20+ miles to find the office was closed. Very inconvenient that I had to return the next day.
Cons:Being notified that Mooresville office was closed with no after hour drop off. Plattsburgh pick up was excellent.
Pros:Worst experience ever. They doubled my rate and blamed it on you. Horrible, shameful service. I will never use again.
Pros:ease of service
Pros:Budget was great. They gave us an upgraded vehicle at no extra charge and everything went very smoothly from check-in to return.
Cons:KAYAK!! I had requested a reservation from BTV (Burlington) and when I received my confirmation email, I noticed that you had made me a reservation from a different airport in upstate New York! That would have been useless, so I had to call Budget directly to modify the reservation which eliminated any price advantage I had received through Kayak.
Pros:Great customer service.
Pros:The car was ready when we got there and they even have us a free upgrade. The car was very clean and comfortable!
Pros:Staff at pick up very helpful and friendly.
Pros:Great on gas and it was very comfortable
Pros:The car was fine
Cons:I do not like that they make the rentals for every 24 hours. It doesn't work realistically for renting a vehicle (especially when you're paying for 3 days but only get it for exactly 48 hours). I will not be using dollar again. Also, a $200 hold is a little excessive. I've had $100 held before, but $200 is a little ridiculous. Because of the way they do the time for pick-up and drop-off, it was very hard to schedule for when I actually needed the car and they wouldn't work with me.
Pros:The man at the counter was very nice.
Cons:The car smelled of smoke, was an older car (2019) and had a big dent in the rear side of the car.
8.8 Very Good
Pros:I was happy with the car and the price
Cons:Had to wait both times (pickup and dropoff) at the desk for someone to show up.
8.0 Very Good
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