Good to know
|Distance to city centre||1.1 km|
|Nearest airport||Pereira Matecana|
|Distance to airport||5.0 km|
|"Go and enjoy Soratama Hotel"||(in 13 reviews)|
|"Nice staff and modern room."||(in 25 reviews)|
|"Clean and location was perfect."||(in 7 reviews)|
|"Hotel and rooms very old , needs renovations"||(in 9 reviews)|
|"the hotel needs a remodel."||(in 9 reviews)|
Time of year
Show reviews that mention
|bell hops||in 3 reviews|
|buffet breakfast||in 6 reviews|
|car alarm||in 9 reviews|
|close to the airport||in 12 reviews|
|comfortable bed||in 5 reviews|
|eleventh floor||in 2 reviews|
|great location||in 19 reviews|
|great staff||in 32 reviews|
|needs a remodel||in 30 reviews|
|pereira||in 4 reviews|
|plaza bolivar||in 5 reviews|
|room overlooking plaza||in 4 reviews|
|sky lounge||in 12 reviews|
|small rooms||in 9 reviews|
|street noise was unbearable||in 8 reviews|
The staff service, courtesy are very remarkable from the minute you step in through the stay. The hotel has a relaxing vibe, super clean. Beds are very comfortable, bathrooms modern and functional. Relaxing pool and restaurant in the terrace are not to be missed. The location it’s also great, the hotel is at the heart of plaza Simon Bolivar.
Very clean rooms Very big rooms Air-condition was working Very nice breakfast Very friendly Staff Nice location Check-in and Check-out very easy Extra services (i.e. laundry)
Great breakfast and staff
Wifi signal strength is weak and not stable enough
I loved everything about this hotel and my personal stay. The room was big, the bed was awesome (had the king size) the cleanliness was good, loved the view from my room in the 9th floor facing The Bolivar Plaza, and the three nights I spent there, I was able to get a great night sleep due to the bed being so comfortable. Zero issues with the hot water, the room was very quiet, considering mayor Colombian cities are known to not be que quietest at night. I’d say my overall experience at this hotel was great.
Here’s what I did not like and did not appreciate: When I arrived at check in I showed the front desk clerk my US passport to identify myself and as a proof that I do not live there and, even though I’m Colombian, I’m not a Colombian resident and should not get charged the 19 % tax they charge Colombians on top of the stablished fees at time of booking. The person told me that in order to not get charged I would’ve had to provide a "tourist stamp" in my passport from the airport which obviously I can’t provide because I (by law) can only enter Colombia with the Colombian passport and for obvious reasons I don’t get that stamp. I showed more than enough proof that Colombia is NOT my country of resident, that did not work, so I was not only upset at the time, but very disappointed at the way this property handled my situation and still charged me the 19 % tax on top of what the normal rate was. This is the first time this has happened to me and for this ONLY reason, I will not book this property again. I lost count of the many properties I’ve stayed at in Colombia for the past 14 years (chain hotels and single properties) and I’ve never experienced this issue with any other property in all those years, and all I ever do at check in, is show my US passport, they usually make a copy of it and I’m good to go, I’ve never gotten charged the 19 % tax like this hotel did. Mishaps like this one can make a big difference no matter how good of a stay I had or even how great the hotel is. I’m sure I’m not the only one bothered by this, I’m sure this keeps happening over and over, and I don’t think is a good practice from such a high end property.
With a stay at Hotel Soratama, you'll be centrally located in Pereira, steps from Plaza de Bolivar and Pereira Cathedral. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. This hotel has 8 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
based on 1,420 reviews
Things to know
- Great view
- Comfortable beds
Policies vary by room type and provider.
FAQs when booking at Hotel Soratama
Where is Hotel Soratama located?
Hotel Soratama is located at Carrera 7 #19-20, 1.1 km from the centre of Pereira. Plaza de Bolivar is the closest landmark to Hotel Soratama.
When is check-in time and check-out time at Hotel Soratama?
Check-in time is 15:00 and check-out time is 13:00 at Hotel Soratama.
Does Hotel Soratama offer free Wi-Fi?
Yes, Hotel Soratama offers free Wi-Fi.
Does Hotel Soratama offer free parking?
No, Hotel Soratama does not offer free parking.
Does Hotel Soratama offer free airport shuttle service?
No, Hotel Soratama does not offer free airport shuttle service.
How far is Hotel Soratama from the airport?
Hotel Soratama is 5 km from Pereira Matecana. Hotel Soratama is 34.9 km from Manizales La Nubia.
Can you bring pets to Hotel Soratama?
No, pets are not allowed at Hotel Soratama.
Does Hotel Soratama have a pool?
Yes, Hotel Soratama has a pool on-site.
Reviews about Hotel Soratama
Most popular landmarks
- Plaza de Bolivar 55 m
- Pereira Cathedral 86 m
- Pereira Gold Museum 208 m
- Olaya Herrera Park 0.7 km
- Matecana Zoo 4.7 km
- Plaza de Toros 16.5 km
|Pereira Matecana||5 km|
|Manizales La Nubia||34.9 km|