Good Heart Resort

Not a lot, the bed was comfy would be the only highlight, and the location was right on the strip which was good

The staff were very unfriendly and didn’t help at all, we stood at the desk with our very heavy bags for about 10 mins before all the staff sitting down next to the reception bothered to stand up and help us check in/out. When we checked in we didn’t get told where our room was and when we asked we got a vague response. The room had black mould which is dangerous and was filled with mosquitoes as in the bathroom there was a crack in the wall which they were all flying through. The water was not hot and when we told the reception they argued with us that it was (when it wasn’t) and didn’t even have the decency to come and check. Very dim looking room. We checked out after one night which is not like us and when we went to check out we had to wait for another 10 minutes before anyone helped us whilst getting death stared by the ‘staff’ . When we questioned whether we had to pay due to it not being what it said online, the cold water and black mould, we got told the police would be called if we didnt - so we paid to save the hassle and would never go back! Would not recommend