Hôtel Mercure Paris Montmartre Sacré-Coeur

The hotel is stylish, modern, clean and central. It is not far from Sacre Coeur and the streets around are bery vivid with pubs and restaurants. The matraces are very comfortable. We appreciated the complimentary water, coffee and tea in the room.

The airconditioning was not working and it was too loud to open the windows. I can not sleep when it is too warm, this is why I explicitely booked a hotel with airconditioning. It was not possible to fix the shower head. you had to hold it while showering which is quite annoying. The double bed consists of 2 beds which are sliding apart, I would recommend to somehow tie them together. On one day our room was not made,but I guess that was our fault as we had a after lunch nap and hang out the do not disturb sign. We hang out please make up our room afterwards but I guess that was too late.

Family friendly hotel in a nice location with easy access to metro station.

The room was very clean and the bed was comfortable. The layout was a little weird.

The refrigerator did not work. We asked to have it fixed, but no one did. The door did not close properly and flickered all night. The outlets were almost impossible to use even though we bought an adaptor. The staff generally did not seem to know how to help us with directions, bus routes, etc or where the train (RER?) to Versailles was. We tried to book a trip by car when the train seemed difficult and we were told to go out and get a cab. We were told the coffee in the lobby was for "preferred guests" by the woman who checked us in. Our reservation was for 10-11 am on the date of our arrival and after traveling 11 hours we were told to come back at 3:00.