10.0 Excellent27 Jun 2022
Pick up and drop off easy peasy. No lines and we were in our rental in no time after arriving Tahiti after 9 pm. Wish they didn't charge separately for miles, makes for an expensive rental. Good thing Tahiti isn't that big :)
10.0 Excellent10 May 2022
Very efficient process. The Hertz counter person was very helpful. Her English was excellent, and she had great suggestions. The car (a Renault 108) was small and fuel efficient. Not the most powerful engine, but adequate. I was glad to be driving something that small around Papeete. We didn't realize until later that the back seat folds down otherwise carrying 2 large suitcases might have been a problem. All in all, a great value and a very plesant experience.
4.0 Okay22 Mar 2022
Ended up being very expensive for a tiny car.
2.0 Mediocre20 Feb 2022
got to the rental office and they did not have my reservation. Had no cars to rent! will not use the service again.
10.0 Excellent18 Feb 2022
Hertz did not have my Kayak reservation. Everything with Hertz was fine- it was Kayak that didn’t work. I did not have a car waiting for me and had to rebook. Rather pointless to use Kayak.
10.0 Excellent27 Nov 2021
Very good support from the staff.
3.9 Mediocre4 Oct 2021
The person at the Tahiti airport office took forever with each patron. So, you wait in line for an extended period of time. When it is finally your turn, the person at the desk will quote you something entirely different from what you were quoted online and tell you that the online quote was merely to reserve a vehicle. She will also ask you where you are staying to determine whether to give you an unlimited mileage rate or a pay-per-mile rate, which ever is likely to result in a higher amount for the rental. Our rental quote was nearly double what we were quoted online.
7.9 Good25 Jul 2021
Didnt like the pay per kilometer option (the only option). Apart from that, everything else was lovely!
8.0 Excellent27 May 2021
Somehow I didn’t realize I ordered a car that changed for every kilometer until I was very tired, out of time and just trying to get to my destination before dark. It ended up being about 60 USD daily on average so not too horrible. I was fortunate in that the car I’d ordered wasn’t ready (I’d gotten an earlier flight) so she graciously offered me an upgrade. On another note, the car is clearly a rental so, not sure if it was the typical island drivers or what, but I got pushed around a lot. Tailgated, almost run off the road, but I was doing the speed limit so who knows.
10.0 Excellent4 Feb 2021
Reserved at one rate, agent found a lower rate that saved me about $20 for a one day rental.