Services and conveniences
Basics
Accessibility and suitability
Dining
General
Pool and spa
Bathroom
Parking and transportation
Laundry
Media and entertainment
Outdoor
Health and safety
Family friendly
Workspace
Things to do
Fitness
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
What are the standout amenities of Hotel Villa Mercedes Palenque?
Hotel Villa Mercedes Palenque offers a range of standout amenities, including a spa, outdoor pool, massage services, and a fitness center. Additionally, guests can enjoy the convenience of a business center, concierge service, and tour desk.
What can guests expect from the food quality at Hotel Villa Mercedes Palenque?
Guests can expect a great dining experience at Hotel Villa Mercedes Palenque, with a restaurant, bar/lounge, coffee shop, and the option for food to be delivered to their accommodation. However, some guests have mentioned that the restaurant service could be improved.
What is the cleanliness like at Hotel Villa Mercedes Palenque?
Hotel Villa Mercedes Palenque is known for its clean and spacious rooms, well-maintained public areas, and timely communication. However, some guests have mentioned issues with the cleanliness of the restaurant and breakfast room, suggesting that improvements could be made in this area.
When is the best time to visit Hotel Villa Mercedes Palenque?
The high season at Hotel Villa Mercedes Palenque is in September, while the low season is in June. Visitors can plan their stay accordingly to make the most of their experience.
Is parking available at Hotel Villa Mercedes Palenque?
Yes, Hotel Villa Mercedes Palenque offers free parking and long-term parking for a surcharge, providing guests with convenient and secure parking options during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the garden, lake, or pool comes highly recommended.
Consider Visiting in Low Season
To avoid crowds and high prices, consider visiting in June, which is considered the low season. This could provide a more peaceful and cost-effective experience.
Explore Nearby Attractions
The hotel is conveniently located near attractions such as Aluxes Eco Park, Palenque, and the Pre-Hispanic City and National Park of Palenque. Take advantage of the hotel's proximity to these attractions for an enriching experience.
Be Mindful of Restaurant Service
While some guests praised the restaurant, others found the service and food quality lacking. Consider exploring dining options outside the hotel for a varied culinary experience.
Check Room Amenities
Some guests experienced issues with the availability of hot water and poor Wi-Fi in the rooms. It may be beneficial to confirm these amenities before booking.
Stay Vigilant with Valuables
A few guests reported incidents of theft during their stay. It's advisable to take precautions with valuables and consider using the hotel's safety deposit box if necessary.
Consider Transportation Options
The hotel offers shuttle services for an additional charge. Guests may find it convenient to utilize these services for exploring the nearby attractions or getting to and from the airport.
Inquire About Special Dietary Requirements
Guests with specific dietary requirements, such as vegan or gluten-free options, may need to communicate their needs in advance to ensure a satisfying dining experience.
Enjoy the Spa and Wellness Center
Take advantage of the hotel's spa and wellness center for a relaxing and rejuvenating experience amidst the natural surroundings.
Plan for Leisure Time
The hotel features a fitness center, outdoor pool, and massage services. Guests can plan for leisure activities within the hotel premises for a well-rounded stay.
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Hotel Villa Mercedes Palenque is located at Km 2.9 Carretera Palenque-Ruinas, 3.8 km from the centre of Palenque. Aluxes Eco Park is the closest landmark to Hotel Villa Mercedes Palenque.
Check-in time is 15:00 and check-out time is 12:00 at Hotel Villa Mercedes Palenque.
Yes, Hotel Villa Mercedes Palenque offers free Wi-Fi.
Yes, Hotel Villa Mercedes Palenque offers free parking.
Hotel Villa Mercedes Palenque is 5.5 km from Palenque. Hotel Villa Mercedes Palenque is 100.3 km from Villahermosa Capitan Carlos Perez.
Yes, Hotel Villa Mercedes Palenque has a pool on-site.
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