General
Pool and spa
Bathroom
Basics
Services and conveniences
Dining
Accessibility and suitability
Things to do
Parking and transportation
Media and entertainment
Outdoor
Family friendly
Laundry
Bedroom
Workspace
Health and safety
Fitness
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers a relaxing indoor outdoor pool and saunas, exceptional spa and dinner, and a cozy and luxurious atmosphere. Guests can also enjoy ski equipment rental, a tour desk, and a complimentary breakfast for families.
What practical information should I know about the hotel's location and nearby attractions?
The hotel is located just 0.4 mi from Museum Gherdeina and 0.5 mi from Seceda, making it a convenient base for exploring the area. Guests can also enjoy a 10-minute walk to the town center.
What can I expect from the hotel's dining options?
The hotel offers a wonderful breakfast, fine dining, and a bar/lounge. Guests can also request special diet menus and have food delivered to their accommodation.
What are the common concerns about the hotel's facilities and services?
Some guests mentioned concerns about the lack of air conditioning in the rooms, uncomfortable beds, and noise from the street and kitchen. Additionally, a few guests experienced challenges with staff communication and inflexibility.
When is the best time to visit the hotel?
The low season is in July, while the high season is in March. Guests interested in skiing may find the ski season to be the best time to visit, especially to enjoy the amazing spa and facilities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Spa Facilities
Guests were impressed with the hotel's spa facilities, particularly the indoor-outdoor pool and saunas. Make sure to set aside time to relax and rejuvenate in these areas.
Consider Transportation Options
The hotel offers a free shuttle service, which can be convenient for getting around. Additionally, there is free parking available, making it suitable for guests with their own vehicles.
Explore Nearby Attractions
The hotel is located within walking distance of the town center, making it easy to explore the local area. Consider taking a 10-minute walk to Museum Gherdeina or Seceda for a cultural or outdoor adventure.
Check Room Amenities
Some guests noted that specific room amenities, such as eating utensils and a larger fridge, were lacking. It may be helpful to inquire about these amenities when booking to ensure a comfortable stay.
Dining Experience
While many guests praised the breakfast and dinner offerings, a few mentioned minor issues with service in the restaurant. It's advisable to communicate any specific preferences or concerns to the staff for a more enjoyable dining experience.
Be Mindful of Room Selection
Some guests expressed disappointment with the room they were assigned, citing issues with noise and views. Consider discussing room preferences and potential concerns with the hotel staff during the booking process.
Plan for Seasonal Activities
Depending on the season of visit, guests can take advantage of activities such as skiing, cycling, and hiking. It's worth considering the time of year to make the most of the available outdoor pursuits.
Communicate Preferences
Several guests appreciated the friendly and professional staff. However, communication challenges were noted for non-German or non-Italian speakers. It may be helpful to communicate language preferences in advance to ensure a smoother experience.
Consider Special Requests
If there are specific needs or preferences, such as room location or amenities, it's advisable to communicate these clearly with the hotel in advance to enhance the overall experience.
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 11:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Alpenheim Charming & Spa Hotel is located at Via Grohmann 54, 1.2 km from the centre of Ortisei. Museum Gherdeina is the closest landmark to Alpenheim Charming & Spa Hotel.
Check-in time is 14:00 and check-out time is 11:00 at Alpenheim Charming & Spa Hotel.
Yes, Alpenheim Charming & Spa Hotel offers free Wi-Fi.
Yes, Alpenheim Charming & Spa Hotel offers free parking.
Alpenheim Charming & Spa Hotel is 29.9 km from Bolzano. Alpenheim Charming & Spa Hotel is 80.5 km from Innsbruck Kranebitten.
Yes, Alpenheim Charming & Spa Hotel has a pool on-site.
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