Fairfield Inn and Suites by Marriott Oklahoma City NW Expressway/Warr Acres

Cons: The hotel staff was terrible!!!

Pros: The location was good and the staff was very nice.

Cons: The room smelled very bad and the pool was like swimming in Straight Chlorine!

Pros: Clean and room size and beds

Cons: An alarm went off for two hours before they took care of it. Started at 6 am on a Saturday morning. If my kids were running up and down the hall waking up everyone they would have sent someone up but they told us nobody was there to come up and resolve

Pros: Location to where I was visiting in OKC.

Cons: Pillows were too hard.

great place great rooms STAFF RUDE ...MGR Rude...Maidservice RUDE...we asked for a late checkout..was granted...while my son was in the shower The maid opens the door...I said NOT YET!..Closed the door...about 2 minutes later she opened door again..EVEN WITH DO NOT DISTURB ON DOOR! This is our second time staying at this hotel the first time the pool was very nasty this time was not much better..The water is over treated with chemicals and all the kids were red and itching after getting out and do not get the water in your mouth..GAG! Seems as though this facility could use some better training of the employees..especially when they make a mistake like with the billing...do not act as though it is not your fault...apologize to the customer and promise to make it right. That is customer service...we did not get that kind of service this time.

Pros: Nice rooms, Clean, close to everything On NW Expressway

Cons: after pricelining our room,the desk clerk asked for my debit card & ran it again charging me $150.00 when I said did you just charge my card? she said yes, I said that was already purchased on priceline then the fun began, two days to refund THEIR MISTAKE