Oklahoma City Car Hire

Cons: Small

Cons: Cost was much more than I was quoted when I reserved it. Service on pick up day was very slow and confusing.

Cons: What I didn't like, well they didn't have coffee and donuts, but I'm not complaining, I don't drink coffee and I don't need another do donut!!

Cons: The lady tried to get you to upgrade because of a mysterious ice storm and they charge a 200 deposit on top of the car rental! The staff was very nasty I left didn't get a car from this s*** hole fire the staff including the manager n shut this place down

Cons: The driver seat must have been broken. It was very low and it was difficult to see over the steering wheel.

Cons: car was initially dirty, and they we a little late with the rental when I arrived, also they were closed on Sunday which made me rent the vehicle another day.

Cons: Car was not very clean. They struggled to locate our reservation.

Cons: The customer service guy could not speak English well, or understand it. Why would you have someone working that can't speak to the client!?! Horrible simply horrible.

Cons: No pick up service available

Cons: Pick up and drop off required a taxi from the airport. And even though I put a drop of time of 7am the office was not open and did not have a key drop. Had to leave the car and throw the key inside the fence. And that's all ok if they had only told me this ahead of time. Just a lack of communication.

Cons: Okc has two hertz locations around the airport, this causes a lot of confusion. I was charged an additional $40 for picking up at a different location. Why have two hertz so close together near the airport?

Cons: On return of the car, the facility was suppose to close at noon, I told them I would be there at noon to drop it off (even has it written on my paperwork). I arrive at 11:30 AM and the office is closed and the parking lot gate is locked. There was no instructions on what to do with the car. I called customer service but there was no answer. I drove to another Hertz facility (luckily there was one close), told them what happened (it was still before noon at this point) and asked what to do. They were at least professional and took care of it for me, so I still made my flight. The closed facility could have at least left a message on the gate with instructions for returns since they were closing early, or even better, CALL ME TO LET ME KNOW.

Cons: I had to wait 2 hours for my car. and they told me I could go to edmond to pick up the car because it was not at the place i originally rented it from. I told them no, and waited which took 2 hours for them to go get.

Cons: Nothing

Cons: Car was not ready. Had to wait for cleaning despite reserved well in advance. Came back later to add additional insurance for potential weather forecast and had to return car and negotiate a new rental agreement. Decided not to spend the exorbitant increase in a renegotiated rental contract. Glad I didn`t. Will not rent from Hertz again because of this experience.

Cons: The first car they offered reeked of cigarette smoke so the employee offered a different car. It was better but still smelled of smoke. As non-smokers we would have appreciated a smoke free car.

Cons: The car I reserved (nor any other) wasn't ready until around 20 minutes after the set pick-up time.

Cons: Nothing

Cons: We rented a full size vehicle and were told that a Chevrolet Trax was the vehicle that was reserved. That vehicle is a very small SUV that would have never accommodated 5 adults with 10 days luggage. After complaining we were given a larger Hyundai Tuscon but all of the seats were badly stained. As this was the only vehicle on the lot that would work for us we agreed. This vehicle was comfortable and ran well but it kept giving us alerts about a bad tail light and under-inflated tires.

Cons: There was a 15-20 minute wait while the car was being cleaned. Next time I will bring something to read.

Cons: Inside of windshield. Only see it was dirty when driving into the sun. I had to stop and clean it.

Cons: Car smelled like cigarette smoke and dog. It wasn't so bad at puck up but as it warmed up it was very strong. There was slobber marks all over the windshield for the previous renters gps. The glass had haze from the smokers, and ash was on the dash. The car was rattling and when I called to report all the issues, everyone in a 100 mile radius was out of cars. This was to bad as I usually use enterprise for all work related rentals.

Cons: I rented a car at the Oklahoma City airport. The car broke down and left me stranded. Was told by their roadside assistance people they would take care of a hotel, but that was a lie and the manager was very rude about telling me. Have called their customer service line several times and no one is able to find my reservation. Will never put myself in this position again.

Cons: The right front tire has a slow leak. Had to fill twice.

Cons: I was surprised to find the rental car area outside the airport".

Cons: The line at initial pick up was too long. Should have had more than just one employee to help move us along. I went during my lunch break and it took me an hour to get my rental. Maybe consider adding a kiosk.

Cons: they did not honor the price i book the on line

Cons: The line at the Airport was long.

Cons: Some trash left in car from previous rental

Cons: First thing first, i understand you cannot guarantee a brand or model of car. However, giving me a Jeep renegade and calling it "RAV4 or similar" is laughable. The RAV4 has 73.4 cubic feet of cargo space. This boxy little jeep has 50.8. That's quite a drastic difference. I fit more stuff in my 06 Corolla, and I'm being completely serious. Secondly, the RAV4 gets ~31mpg on the highway. This 4x4 box averaged 22 over 2 days. It's supposed to get 31 but it didn't. Maybe it needs a tune up.

Cons: Need bigger cars for full size option. Everything g else was great.

Cons: I had a reservation, but they have no cars. We were 10th in line, and they weren't telling us anything. Horrible customer service.

Cons: Discount