Our room had hair on the bed, bathroom counter and in the shower. There were bugs that appeared to be lady bugs on the walls and ceiling. The bed was hard as a rock, compared to the new embassy suite by OU medical, this one doesn’t even compare. For the price of the room cheaper hotels are more clean than this one. We won’t be staying at this one again.
Rooms are big Breakfast was good Very close to the airport
Got put in a smoking room despite booking nonsmoking. Got moved to a room where the AC blasted all night making it extremely cold despite being set for 80 it was closer to 60.
Fantastic breakfast and family friendly place and pet friendly
Front desk service was very friendly and helpful. We loved the spacious room.
When I booked the room and read the description of the room on kayak.com, it stated the refrigerator would be stocked with a dry/wet bar. When we arrived the fridge was empty. Also, we went to dinner at the landing restaurant and it was horrible. My fiancé ordered a drink and the bartender started pouring it. Then I ordered the exact same thing and noticed that the bartender poured about half as much alcohol in mine than she did his. The drink tasted like water. Also, the waitress was making conversation with the bartender while we were standing at the bar and was very unprofessional. When our salads arrived at dinner, they were so drenched with dressing that neither of us touched them. The main course was good, but I expected excellent. The menu was pricey and we did not get what we thought we would. Later on when it was time for bed, the pillows on the bed were so flattened and offered no support. I had a neck ache for the next 2 days. The room was so cold and it was windy outside. We could hear the wind from outside and there was a noticeable draft coming in from the balcony door. The balcony was so small and looked like it might fall off the building if anyone stepped onto it.
Needs updating and cleaning.
It is not a bad hotel, but it isn't what I expect from an Embassy Suites. There was a funny smell and water stains on the ceiling and wall. Also the edges of the carpet were very dusty. Overall, it felt outdated and underwhelming. Positives: friendly staff, good breakfast buffet and good food at the grill, comfortable bed.
The kitchen staff for breakfast in the morning was freindly. Actually all of the staff was nice.
The pool needed cleaning. It smelled like a urinal cake. Cleanliness was an issue too. Nothing was filthy but a lot more attention to detail could be made.
Elegant! The whole hotel was very nice. The evening reception was exceptional, custom drinks with fresh vegetables and lots of other goodies to snack on. All you could eat/drink for a couple of hours. For breakfast the "made to order" omelette was fabulous. The rooms were clean, modern and comfortable.
Not much to report on this side, the only minor thing was the televisions were not allowed to be changed from the included cable to hdmi so I could watch movies from my device.
Clean spacious rooms, excellent breakfast
Reception staff could be a little more engaging and welcoming. Nothing rude or improper, just distracted and impersonal.
Disconnect between online check in and actual chec
Everything was perfect except for check in process - where their is a total disconnect
Took time to check in online and then had no record of my check in at hotel. This caused a bit of hassle and frustration....
great hotel with great amenities
I enjoyed the soft bed, segregated living room from the spacious bedroom/bathroom, the staff was very polite and helpful. The location is concurrently l convient with major highways close by and plenty of places to eat all around.
I wish that the TV's let you change the video input settings, but they're locked into the cable input only
No need to look any further
Best hotel in OKC-best deal- best breakfast. Safe hotel safe bet. Great Staff great everything.
Relax at Embassy Suites by Hilton Oklahoma City Will Rogers Airport, offering the perfect base for business or leisure travel. Stay with us and learn why our hotel is included in the TripAdvisor Hall of Fame. Off I-40, six miles from downtown, this Oklahoma City hotel offers a free airport shuttle, based on availability, 6:00am - 10:00pm, two restaurants, a bar and 12,000 sq. ft. of flexible event space. Wake up to our free made-to-order breakfast and enjoy drinks at the complimentary Evening Reception* before dining at The Landing Bar and Grill. Each charming two-room suite includes a view of the lush atrium and water features, plus a separate living room, two TVs, a mini-refrigerator and microwave. Enjoy complimentary WiFi throughout the hotel. Our OKC venue offers a ballroom for 600 guests to a boardroom for 8, and world-class catering for your event. This hotel also provides a business center, fully equipped fitness center and a heated indoor pool. The quick and easy access, to businesses and major events and attractions in Oklahoma City, makes our OKC airport hotel ideally located. Dell, FAA, US Customs Training Facility and Tinker Air Force Base are minutes from the hotel. Enjoy upscale shopping at the Outlet Shoppes, a day of water fun at Whitewater Bay or Frontier City, an amusement park and world-class music venue. Experience Bricktown, a thriving urban entertainment district, home to over 45 restaurants, a river taxi, bars and so much more. All near our Oklahoma City hotel.
Based on 1,402 reviews
Bar and Beverages
Policies vary by room type and provider.