The staff were very pleasant.
The Internet was terrible.
Breakfast was really nice. not the typical hotel breakfast it was above and beyond.
We had a problem with the tv at first the staff brushed it off as it was a common problem. But after 30 minutes and another phone call to the front desk staff connected us to someone that could help us. A guest before us had messed the settings up. We couldn't fix it with the basic remote so we were moved to a new room.
Would be good, but serious problems
The staff was nice and the location good.
The rooms were older and out of date. Full sized towels were not provided but were "available at the pool." None were actually there. When we mentioned this to staff, we were told some were being brought out. None ever arrived.The iron in our room was old, spilled water, and ended up burning my pants (ruining them). The staff was nice about it and apologized, getting me a new iron. However, the manager just said they'd "look into" the problem and never got back to me with any solution for the ruined pants. This place in equivalent to a cheaper hotel, not other hotels moderate hotels. It's not terrible but not what is expected for the inexpensive but not cheapest price.
Recently renovated rooms, professional event staff, beautiful decor and plenty of room are what meeting planners look for in meeting space. That is exactly what our Oklahoma City hotel delivers OKC-style. Hotels in Oklahoma City are a popular choice for big events, but our Oklahoma City hotel sets the bar high. We offer plenty of room, an expert event planner and a superior location. We offer inexpensive Downtown and Bricktown shuttle services. Our guests can easily get to local destinations free within a three mile radius and only a $5.00 nominal shuttle fee for destinations 3-8 miles from the hotel. For those looking for convention facilities, our Oklahoma City hotel has it all. With great proximity to the airport only five miles away, many guests stay with us just for a special event and can then get to their connecting flight easily. Our hotel has been renovated and we invest in upgrades every year. A great, free full breakfast at our Oklahoma City hotel gets everyone started on the right note, whether it’s for a day of meetings or you’re on vacation. White Water Bay is nearby, and it’s a favorite first stop for many guests. However, business travelers might need to quickly reach the Cox® Convention Center or Bricktown. The oil and gas industry, IT companies, FAA, government workers and military service men and women all call our hotel their home away from home. Softball teams are also frequent guests at our Oklahoma City hotel, and the Oklahoma State Fairgrounds is nearby, which always draws a crowd during the season. It’s our proximity to local attractions and restaurants along with easy highway access that makes our property so appealing to many. We’re right off I-40 and I-44 and we offer a resort-like atmosphere along with plentiful conference and meeting facilities. A full-service restaurant and saloon along with guest laundry are appreciated and make you feel right at home. Book the Best Western Plus Saddleback Inn & Conference Center. Enjoy your stay.
Based on 1,403 reviews
Value for money
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