3 stars
Torgay Hotel
Overview
Featuring free Wi-Fi and a 24-hour reception, this hotel is located in Astana city, 1 km from the Kazakhstan Sports Complex. It offers air-conditioned rooms with a fridge. Every room at Torgay Hotel has a classical design and includes a safety deposit box and a work desk. A hairdryer is provided in the bathrooms. Oriental cuisine, as well as European dishes, is served in the Garden Restaurant, while local drinks and international cocktails are offered at the Orient-style Torgay Bar. Evraziya Shopping Centre is 3 minutes’ walk from Torgay Hotel, and the Square of the Homeland Defenders is 1.5 km away. Astana Airport is 20 km from the hotel.
Amenities at Torgay Hotel
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
- Free toiletries
- Airport shuttle
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
Services and conveniences
- ATM on-site
- Wake-up service
- Safety deposit box
- Room service
- Key access
- Key card access
- Bottle of water
- 24-hour front desk
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
General
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- Storage available
Accessibility and suitability
- Non-smoking rooms available
- Lift
- Upper floors accessible by lift
- Designated smoking area
Media and entertainment
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
Bedroom
- Socket near the bed
- Wardrobe or closet
Parking and transportation
- Airport shuttle
Workspace
- Desk
Health and safety
- Safe
Reviews of Torgay Hotel
8.2
Very good
423 verified ratings
Wonderful
231
Very good
63
Good
67
Okay
21
Fair
18
Mediocre
6
Poor
17
Summary of reviews
Guests say
The hotel experience had mixed reviews. Many guests highlighted the excellent location and the comfort of the beds as key positives. The service was often praised, with a friendly staff noted in several reviews. However, cleanliness issues, particularly in terms of dust and hair in the rooms, were a common complaint. Additionally, some mentioned that the amenities, like shower cabins and slippers, were lacking in quality.AI-generated from customer reviews
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Score by provider
8.2 out of 10
3 reviews
Location
Satpaeva, 15, Astana 010000
What's nearby
- Palace of Peace and Reconciliation2.6 km
- Singing Fountain3.3 km
- Kazakhstan Ministry of Foreign Affairs3.3 km
- Bayterek Tower3.5 km
- Korme Exhibition Complex4 km
- Kazhimukan Munaitpasov Stadium4.5 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Torgay Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Torgay Hotel
Nearby hotels and places to stay
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See most recommended stays in AstanaGood to know
Value for money | 8.4 |
|---|---|
Distance to city centre | 2.2 km |
Nearest airport | Astana Nursultan Nazarbayev Intl |
Distance to airport | 13.2 km |