Diplomat Hotel

4 stars
29/1 D.Konaev Street, Astana 10000, Kazakhstan
Astana, Kazakhstan
+7 700 455 0001
7.4
Good
based on 1259 reviews
1,259 reviews
Fri 15/5
-
Sat 16/5
2 guests, 1 room
Deals from
$148
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
$148
5 more Diplomat Hotel deals
5 more Diplomat Hotel deals
Front desk
Building
Other
Other
Pool
Other
Other
Other
Lobby
Other
Other
Spa
Other
Other
Other
Other
Gym
Restaurant
Restaurant
Restaurant
Lobby
Stairs
Spa
Spa
Other
Photos of Diplomat Hotel
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar. Diplomat Hotel & Business Center offers 77 air-conditioned accommodations with minibars and safes. 36-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
7.4
Good rating
Based on 1,259 verified guest reviews

Latest deals for Diplomat Hotel

Fri 15/5
-
Sat 16/5
Standard Room
bed type unknown
$148
nightly with fees
bed type unknown
$150
nightly with fees
bed type unknown
$159
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Diplomat Hotel

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

General

  • Window
  • Family rooms
  • Landmark view
  • Lockers
  • Storage available
  • Fireplace
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • Tile/marble floor
  • City view

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Foot massage
  • Express check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Pool and spa

  • Spa
  • Hot tub
  • Indoor pool
  • Steam room
  • Massage
  • Sauna

Kitchen

  • Electric kettle
  • Kitchen
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Dining area

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Lift
  • Accessible by lift
  • Accessible parking
  • Upper floors accessible by lift

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Dining table

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press

Parking and transportation

  • Parking
  • Street parking
  • Airport shuttle

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Things to do

  • Gift shop
  • Bicycle hire
  • Pool table

Family friendly

  • Cribs available
  • Child pool
  • Babysitting/child care services (surcharge)

Workspace

  • Fax/photocopying
  • Desk

Outdoor

  • Terrace/Patio

Fitness

  • Fitness centre

Reviews of Diplomat Hotel

7.4
Good
1259 verified ratings
Wonderful
389
Very good
158
Good
212
Okay
101
Fair
123
Mediocre
90
Poor
186

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location in the city center and spacious rooms with good views. The staff were often described as kind and helpful, especially to families. However, many guests expressed dissatisfaction with the cleanliness, noting old and dirty furnishings and bathrooms. Breakfast was frequently criticized for limited choice, cold food, and lack of buffet service. Some guests also mentioned ongoing noisy renovations and poor service responsiveness. Overall, the hotel offers good value for its location but needs improvements in cleanliness and breakfast quality.
AI-generated from customer reviews
Location9.5 out of 10
Room Size7.5 out of 10
Service3 out of 10
Cleanliness1.5 out of 10
Breakfast1.5 out of 10
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Location

29/1 D.Konaev Street, Astana 10000

What's nearby

  • Kazakhstan Ministry of Foreign Affairs70 m
  • Bayterek Tower362 m
  • Korme Exhibition Complex0.6 km
  • Singing Fountain0.7 km
  • Palace of Peace and Reconciliation2.6 km
  • Kazhimukan Munaitpasov Stadium3.6 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Diplomat Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Diplomat Hotel

  • Where is Diplomat Hotel located?

    Diplomat Hotel is located at 29/1 D.Konaev Street, 2.7 km from the centre of Astana. Kazakhstan Ministry of Foreign Affairs is the closest landmark to Diplomat Hotel.

  • When is check-in time and check-out time at Diplomat Hotel?

    Check-in time is 14:00 and check-out time is 12:00 at Diplomat Hotel.

  • Does Diplomat Hotel offer free Wi-Fi?

    Yes, Diplomat Hotel offers free Wi-Fi.

  • How far is Diplomat Hotel from the airport?

    Diplomat Hotel is 11.9 km from Astana Nursultan Nazarbayev Intl. Diplomat Hotel is 11.9 km from Astana Nursultan Nazarbayev Intl.

  • Does Diplomat Hotel have a pool?

    Yes, Diplomat Hotel has a pool on-site.

  • How does KAYAK find such great Diplomat Hotel hotel deals?

    KAYAK scours the web for all room deals available at Diplomat Hotel in Astana and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Diplomat Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Diplomat Hotel.

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Most recommended

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5-star hotel
Rixos President Astana9.2 Excellent (941 reviews)0.59 kmIndoor pool, Fitness centre, Restaurant$283+
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3-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.4
2.7 km
Astana Nursultan Nazarbayev Intl
11.9 km

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