Diplomat Hotel by AG Hotels Group
4 stars

Diplomat Hotel by AG Hotels Group

29/1 D.Konaev Street, Astana 10000, Kazakhstan
Astana, Kazakhstan
See location+7 717 255 0001
From
$121
Cheapest

rate per night

7.5
Good
based on 1162 reviews
1,162 reviews

Photos of Diplomat Hotel by AG Hotels Group

Overview

Located in the centre of Astana City, Diplomat Hotel by AG Hotels Group features a spa centre with a gym, a swimming pool and a sauna, located in the separate building across the street. Free WiFi is provided. Astana International Airport is only a 10-minute drive away. Behind a rounded, modern façade the Diplomat Hotel & Business Center offers stylish, classic-style rooms with warm colours and tall windows with panoramic views. All air-conditioned rooms include cable TV, seating area, minibar and complimentary bathrobe. A buffet breakfast is served every morning in the Diplomat’s restaurant. The restaurant as well offers European cuisine. The lobby bar, located on the ground floor, serves a variety of drinks, snacks and main dishes. Facilities at the Diplomat Hotel Astana include a luggage storage and concierge service. A tour desk and childcare services are also available. The meeting and banquet facilities can fit up to 250 people. The Baiterek Tower, Singing Fountain and Watergreen Boulevard are all within 500 metres of the Diplomat Hotel & Business Centre. Several shopping malls are also nearby.
7.5
Good rating
Based on 1,162 verified guest reviews

Latest deals for Diplomat Hotel by AG Hotels Group

Thu 25/9
Fri 26/9
Standard Room
bed type unknown
$121
nightly with fees
bed type unknown
$123
nightly with fees
bed type unknown
$138
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Diplomat Hotel by AG Hotels Group

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Business centre
  • Wi-Fi available in all areas

General

  • Window
  • Family rooms
  • Fireplace
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Landmark view
  • Lockers
  • Telephone
  • Carpeted
  • Tile/marble floor
  • City view
  • Storage available

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Bottle of water
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins

Bathroom

  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Bathrobe
  • Private bathroom
  • Walk-in shower

Dining

  • Electric kettle
  • Minibar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Dining area
  • Dining table

Pool and spa

  • Spa and wellness centre
  • Massage
  • Hot tub
  • Indoor pool
  • Sauna

Accessibility and suitability

  • Lift
  • Accessible by lift
  • No smoking
  • Upper floors accessible by lift
  • Designated smoking area

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Parking and transportation

  • Parking
  • Airport shuttle

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available

Outdoor

  • Terrace/Patio

Things to do

  • Pool table

Health and safety

  • Safe

Fitness

  • Fitness centre

Reviews of Diplomat Hotel by AG Hotels Group

7.5
Good
1162 verified ratings
Wonderful
370
Very good
141
Good
191
Okay
97
Fair
109
Mediocre
88
Poor
166

Summary of reviews

Guests say
Guests appreciated the hotel's central location and spacious rooms with beautiful views. However, many reviews pointed out issues with cleanliness and service, indicating that the hotel needs improvements in these areas.
AI-generated from customer reviews
Location9.5 out of 10
Service2.5 out of 10
Cleanliness2 out of 10
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Location

29/1 D.Konaev Street, Astana 10000

What's nearby

  • Kazakhstan Ministry of Foreign Affairs62 m
  • Bayterek Tower338 m
  • Singing Fountain0.6 km
  • Korme Exhibition Complex0.6 km
  • Palace of Peace and Reconciliation2.6 km
  • Kazhimukan Munaitpasov Stadium3.7 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Diplomat Hotel by AG Hotels Group

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Diplomat Hotel by AG Hotels Group

  • Where is Diplomat Hotel by AG Hotels Group located?

    Diplomat Hotel by AG Hotels Group is located at 29/1 D.Konaev Street, 2.7 km from the centre of Astana. Kazakhstan Ministry of Foreign Affairs is the closest landmark to Diplomat Hotel by AG Hotels Group.

  • When is check-in time and check-out time at Diplomat Hotel by AG Hotels Group?

    Check-in time is 14:00 and check-out time is 12:00 at Diplomat Hotel by AG Hotels Group.

  • Does Diplomat Hotel by AG Hotels Group offer free Wi-Fi?

    Yes, Diplomat Hotel by AG Hotels Group offers free Wi-Fi.

  • How far is Diplomat Hotel by AG Hotels Group from the airport?

    Diplomat Hotel by AG Hotels Group is 11.8 km from Astana Nursultan Nazarbayev Intl. Diplomat Hotel by AG Hotels Group is 11.8 km from Astana Nursultan Nazarbayev Intl.

  • Does Diplomat Hotel by AG Hotels Group have a pool?

    Yes, Diplomat Hotel by AG Hotels Group has a pool on-site.

  • How does KAYAK find such great Diplomat Hotel by AG Hotels Group hotel deals?

    KAYAK scours the web for all room deals available at Diplomat Hotel by AG Hotels Group in Astana and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Diplomat Hotel by AG Hotels Group and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Diplomat Hotel by AG Hotels Group.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.5
2.7 km
Astana Nursultan Nazarbayev Intl
11.8 km

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