Good to know
|Distance to city centre||1.9 km|
|Nearest airport||New York John F Kennedy Intl|
|Distance to airport||22.4 km|
Time of year
Show reviews that mention
|bed was amazing||in 4 reviews|
|bit small||in 4 reviews|
|breakfast nice||in 6 reviews|
|century mansion||in 6 reviews|
|charming vintage||in 2 reviews|
|comfortable bed||in 52 reviews|
|cookie cutter||in 3 reviews|
|decor||in 11 reviews|
|felt fortunate||in 2 reviews|
|great hotel||in 51 reviews|
|great location||in 47 reviews|
|highline||in 10 reviews|
|king room||in 73 reviews|
|old building||in 6 reviews|
|rooms great||in 5 reviews|
|sit and relax||in 10 reviews|
|staff very friendly||in 63 reviews|
|yorkers||in 3 reviews|
I love the European style coziness of the High Line Hotel. Our room was comfortably large and surprisingly quiet even though we were on the first floor near a busy intersection. The shower was great, the bed was comfortable, and the hotel staff was very friendly and accommodating. In a great location near many restaurants and shops. I would definitely stay here again.
Very welcoming! Christian and Steven were extremely helpful when I arrived. I had lost my phone and they settled me in a cool comfy spot in the lobby to collect myself!! Just a delightful stay!
The style of the hotel, the amazingly comfortable beds, the great location.
Although the hotel is amazing, really stylish and well located, the staff left a very poor impression, especially the staff that answers the phone. I called prior to the date of my booking to inquire whether there were any options to order roses or something like that (this being our engagement night), and the person just told me "no, we don't do that kind of stuff" in a pretty rude way. When we arrived in the hotel, after the very efficient check-in, we were pointed in a direction without a friendly and good description of which elevator to take and even while we were the only guests in the lobby, the staff did not bother to check whether we stepped in the right elevator (which we did not). Then, when I called after our stay to inquire why there were four different charges to my credit cards that did not align with the agreed upon rate, the person on the phone was again rude and could not even explain what was going on (I could hear her sighing on the phone and saying stuff like "oh my god..." while checking the booking). My advice to the staff would be: please realize that you are working in a high-end and not so cheap hotel, and that guests expect to be treated with at least some hospitality, so be friendly, say "please" now and then and if you cannot accommodate a guest's request or if you cannot help the guest with a question, just say that in a friendly and nice manner. I used a very friendly tone throughout all my conversations with them, but that had no effect whatsoever. That is why I feel compelled to share this feedback.
All Awful services, A room already paid with no check in, A shAme for this location.
Poor services, no room service from 8pm 8 am. Misere
Chelsea is one of the more interesting and unique neighborhoods on Manhattan. The historic High Line Hotel dates back to the mid nineteenth century and exemplifies the stunning history of the area. The 60-guest room has a feeling of peace and tranquility that is hard to find in the bustling borough. Seeking to hearken to the past, the rooms at the High Line Hotel feel classically elegant and comfortable. Filled with natural light, the rooms are bright, which makes the hardwood floors and locally sourced furniture pop. Standard rooms range from 200 to 300 square feet and are well appointed with luxury bedding, complimentary Wi-Fi, and deluxe bath amenities. The signature room at the hotel is the High Line Suite, showcasing a library and decorative fireplace. Dedicated to guests enjoying the charms of Chelsea, the hotel offers free Shinola bicycles. These bikes are perfect for enjoying the surroundings, including the landmark Hudson River Park. Dogs are allowed in every room of the hotel so they can perfect for the excursions to the park. Back at the hotel, there are entertainment options as well, including a show every weekend by The Enigmatist, certain to bedazzle guests. The High Line also offers a gourmet Intelligentsia coffee service from a classic Citroen truck. After the coffee service ends, The Bar at the High Line Hotel opens ready to offer guests craft cocktails. Beautifully in tune with Chelsea’s history, the High Line Hotel offers relaxation amidst the hustle and bustle.
based on 930 reviews
Things to know
- Stylish hotel
- Friendly atmosphere
- Pleasant hotel grounds
Policies vary by room type and provider.
Reviews about The High Line Hotel
Most popular landmarks
- High Line 219 m
- Empire State Building 1.6 km
- Washington Square Park 1.8 km
- Bryant Park 2 km
- New York Public Library 2.1 km
- Times Square 2.2 km
About the neighbourhood
Chelsea is known for: art galleries, shopping, LGBTMore
New York travel guide
Learn about New York on KAYAK
|New York LaGuardia||11.6 km|
|New York - Penn Station||1.1 km|
|Secaucus Junction, New Jeresy||6.1 km|