Good to know
|Distance to city centre||1.8 km|
|Nearest airport||New York LaGuardia|
|Distance to airport||11.2 km|
|"Beautiful lobby, helpful staff, amazing location!"||(in 375 reviews)|
|"Great location and friendly staff"||(in 357 reviews)|
|"Roof top terrace is a"||(in 19 reviews)|
|"Very small rooms Bad cable reception."||(in 183 reviews)|
|"hallways very dark and dingy."||(in 16 reviews)|
|"Air conditioning unit was very loud."||(in 26 reviews)|
Time of year
Show reviews that mention
|air conditioning||in 61 reviews|
|bathroom door||in 31 reviews|
|boutique hotel||in 135 reviews|
|close to the subway||in 94 reviews|
|empire state building||in 10 reviews|
|great location||in 520 reviews|
|hallways dark||in 23 reviews|
|hotel lobby||in 60 reviews|
|new york||in 34 reviews|
|nyc standards||in 9 reviews|
|roof deck||in 36 reviews|
|rooftop terrace||in 54 reviews|
|room was small||in 580 reviews|
|small bed||in 130 reviews|
|smaller than expected||in 12 reviews|
|staff were friendly||in 440 reviews|
There was only a night stand on one side of the bed. We both like to have a night stand.
Location was good pretty central. Reception staff helpful. Liked fact there was a luggage storage area as my travel arrangements were in the evening. Very clean and comfortable room.
Breakfast for four stars, didn’t like disposable cups, plates etc not very comfortable area for breakfast. Room overlooked air conditioning units.
I've stayed at this property previously and I like the area.
I was given an awful room. The air conditioner smelled terrible, the bed abutted dirty curtains covering a low balcony window that made me feel unsafe. I had to ask for a new room. My new room was only available for one night so I had to be moved again to a third room. The third room was fair but the entire property is run down and overpriced. I will not stay at The Gem the next time I am in NYC nor will I recommend it.
Mattress was not the most comfortable
The staff were really kind and helpful, although the room was small it was clean and the shower was nice. The hotel was in a fairly quiet location. Happy hour is good too. They will also hold your bags for you if you aren't leaving until later.
Bathroom smelt a bit damp and the breakfast area wasn't too comfortable. Not straightforward to get hot water for tea although it was available on request.
A stay at GEM Hotel - Chelsea places you in the heart of New York, within a 10-minute walk of Chelsea Market and The High Line Park. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
based on 2,194 reviews
Things to know
- Friendly service
Policies vary by room type and provider.
Reviews about Gem Hotel - Chelsea
Most popular landmarks
- High Line 0.6 km
- Empire State Building 1.2 km
- Washington Square Park 1.6 km
- Bryant Park 1.7 km
- New York Public Library 1.7 km
- Times Square 2 km
About the neighbourhood
Chelsea is known for: art galleries, shopping, LGBTMore
New York travel guide
Learn about New York on KAYAK
|New York LaGuardia||11.2 km|
|New York - Penn Station||0.8 km|
|Secaucus Junction, New Jeresy||6.7 km|