Location and included breakfast and happy hour.
No individual AC units per room. Meaning the AC is the same temperature throughout the whole facility. Our room was a sauna and we had the worst sleep ever. We complained and were given a fan, but all that did was blow the hot air around.
Much nicer than any other Embassy Suites that we have stayed at. Sevice was great. We had booked two double beds and when they didn't have that available, they resolved it by giving us two rooms.
The facility was beautiful, much more than I expected. The cook to order breakfast was a bonus.
Room appeared clean at first glance, but I dropped something between the couch and needed to move it. The floor had a layer of dirt and there was food, clothing and all sorts of other stuff. The pull out bed and extra blanket in the closet were both soiled.
Great place to stay! Stayed in a suite and the room was clean and large. Enjoyed the breakfast as well. Facilities were great, loved the pools and swans!
Happy hour left something to be desired, but I can't complain about free alcohol and snacks. Parking was limited also but was never an issue
Smoking in most public areas... Really?
Room and breakfast.
We were on vacation with our young children and while the facilities were lovely we could not enjoy them as pretty much the entire hotel allowed smoking exciting for one small outdoor seating area that actually included a sign 'designated for non smokers'. It really put us off returning to this hotel.
This place needs to update its heat/cooling systems. The whole hotel has to be on either heat or cool in order to get your room where you want it temperature wise. I will not stay here again! The first room that we were given was like a dungeon, all slate floors and it was cold and dark, our second room had mold growth in the shower.
Please read above. The free breakfast was great and the hotel looks great, outside
The breakfast and manager's reception were a good value. Location is very convenient to the historical downtown, where the majority of the restaurants are located. It was a $6 uber ride most nights. The location is also very close to the highway, making it very easy to get to the wineries.
They didn't vacuum the floors! On the second day, we found popcorn next to furniture that we hadn't used the first day, and we hasn't eaten any popcorn. If you want a king-size bed, you have to book direct. And be aware - they say they offer rooms with two queen-size beds, but they're actually full-size beds.
Good place to stay
Great customer service, beautiful courtyard and loved the complimentary breakfast.
Ceiling was a little thin, could hear upstairs guests stomping around at 6am.
Breakfast was not well organized, i would rather pay for it instead
The free breakfast buffet was great. The managers happy hour every night was also very nice. The bed was decent
The insulation between the floors is pretty poor. We could hear the people upstairs walking around. There was also some long-term stains on the towels that were in our room.
The Embassy Suites Napa Valley CA hotel is located in the heart of Napa and Sonoma Wine Country, conveniently located near historic downtown Napa, Napa Premium Outlets, the Napa Valley Wine Train and hundreds of world-renown wineries such as the Robert Mondavi Winery. Enjoy newly remodeled guest suites featuring stylish furnishings and contemporary amenities. This full-service all-suite hotel is just minutes from the Eagle Vines and Chardonnay Golf Clubs, the Silverado Wine Trail, the Napa Valley Opera House, the Uptown Theatre, the Culinary Institute of America, Six Flags Discovery Kingdom, Infineon Raceway and the towns of Calistoga CA, Rutherford CA, Yountville CA, St. Helena CA and Sonoma CA. One hour from the hotel is the city of San Francisco, Oakland and Sacramento. Guests of Embassy Suites Napa Valley enjoy spacious, newly redesigned guest suites with living room, private bedroom and bath, complimentary full cooked-to-order breakfast and a two-hour evening beverage reception. The Napa hotel is situated on seven acres of beautifully landscaped grounds featuring palm trees, California redwoods, rose gardens, and our signature mill pond graced by resident swans. Indoor and outdoor swimming pools and a complimentary on-site fitness center are available as part of our amenity package. Grille 29 Restaurant & Lounge prepares gourmet delights daily and is a favorite among the locals. Flexible meeting and banquet space, entranced by a Mediterranean-style fountain courtyard, make the perfect setting for a special event, wedding reception for business meeting for up to 200.
Based on 1,608 reviews
Bar and Beverages
Value for money
Policies vary by room type and provider.