Appart'City Nancy

The grumpier receptionist was actually good craic and got shit done, the technician was helpful, friendly and efficient. That being said, reception staff was overall friendly but lax, I think. Oh and they were there 24/7, which is commendable (apart from the one who seemed to always be on smoke break). The room was immense, with plenty of storage room for everything we had and then some. There was ample space to move around even when the "sofa" bed was deployed. Parking space was great and there was free parking outside although not plentiful. There was a nice supermarket a minute's walk away, and a huge Cineplex across the road. Nancy town center was not too far. If the weather had been better it would've been a lovely walk across the canal. With the Pepiniere park maybe twenty minutes away on foot. Overall the location is really convenient and accessible without having to drive through the city centre. WiFi was amazing despite the hotel being full. Never once slowed down. Good 3G/4G too.

The bedbugs, which we were assured weren't bedbugs (and so we endured for two full weeks, thinking we had been cursed with extremely aggressive mosquitoes) were, in fact, bedbugs. For some reason, the shower/bath used two separate and extremely fickle taps, so we spent most of our time in there trying to find the right temperature instead of enjoying the lovely bathtub... The washing machine was in Spanish and didn't seem to spin dry my stuff properly the first time around. Given the state of the filters in the dryer, it looked like these hadn't been cleaned in months. Signaled it but it was exactly as I left it the next week. The room was a bit meh. We would get constant smells of smoke and even hashish in the entrance (thankfully not in the room), the lighting was a horrible yellow everywhere that somehow managed to not feel warm, the "sofa" bed had literal planks of wood for its arms and back. So we had to use the miserly pillows and blankets to create some sort of cushioning to prevent injury (my kids quickly learnt not to play around after the few bumps). The lift was a bit anemic and didn't open on the ground floor, making the hotel difficult of access when using the stroller. The keypad for the exit door to the garage is on a very conveniently placed pillar so you don't have to leave your car, except the reception doesn't tell us and so we look next to the door, mess with the manual release, etc. I think this explains why it took me several attempts to get the keypad to work the next time around : somebody else had messed with the door, having not found the keypad. I know because I saw the person in front of me do exactly that, another time. Speaking of going outside, there is a building site right next to the hotel which may inconvenience some. It honestly wasn't so bad, I thought. The bums and drunkards all over the area were more of an eyesore but they kept to themselves so it was ok.